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Sandman Signature London Gatwick Hotel

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#10 of 28 Hotels in Crawley
Certificate of Excellence
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1,531 Reviews from our TripAdvisor Community

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There are newer reviews for Sandman Signature London Gatwick Hotel
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Showing 1,511: English reviews
Level Contributor
58 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 weeks ago via mobile

I arrived very late as my flight was delayed and the staff could not have been more polite. The check in was fast and efficient. Room size was good and the breakfast was good. I will definitely stay here again. Scott

Helpful?
1 Thank scott c
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear scott c, Thank you for taking the time to leave us your comments, following your recent stay with us here at Sandman Signature London Gatwick Hotel. I am delighted to read that you liked the fast and efficient service offered to you by the staff and that they dealt with you politely. I'm also pleased that you liked the... More 

Cambridgeshire, United Kingdom
Level Contributor
131 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 weeks ago

We stayed here as we were flying from Gatwick the following day. We arrived late in the evening and although the car park barrier let us through there was nowhere to park, cars were all over the place, double parked, up on verges, dumped anywhere, we had to leave our car double parked at the entrance to the hotel so... More 

Helpful?
2 Thank MinnieM1928
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear MinnieM1928, Thank you for taking the time to share your concerns with us, following your recent stay with us. I am sorry for the issues you have had regards to staff and parking, please may I kindly request you to contact me directly, on fom_gatwick@sandmanhotels.co.uk, so that I can investigate this matter further. We do pride our selves on... More 

Kamloops, Canada
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

This property was conveniently located within walking distance to the train station and the town centre. Rooms were clean and comfortable. The staff was very friendly and accommodating. The amenities were acceptable, pool was a little warm for my liking but it was big enough to get a work out. Restaurant was a little pricey for the amount of food... More 

Helpful?
2 Thank Karen B
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Karen B, Thank you very much for taking the time to leave us feedback on tripadvisor. I am pleased to read that you liked the room and found the beds to be comfortable. I will pass your comments about the prices and portions of food to the F&B Manager. Look forward to welcoming you back to stay with us... More 

Nuneaton, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

We spent a day at the Sandman after missing our flight and were dumped at the airport by the airline. Someone suggested this hotel and we were so glad he did. The staff welcomed us warmly and accommodated our 11 pieces of luggage and two wheelchairs (five of us were off on a two week cruise) while we waited for... More 

Helpful?
1 Thank JustLikeSquiddy
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear JustLikeSquiddy, Thank you very much for taking the time to leave us such great feedback on tripadvisor, following your recent stay here at Sandman Signature London Gatwick Hotel. I was delighted to read that we were able to accommodate you and your family and make you comfortable after all the issues you had at the airport. We do our... More 

Canterbury, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

Myself and my partner booked this hotel as a two week parking and hotel online deal, it was great value for money. The room was clean, stylish and with a comfy bed you can't go wrong. There was refurbishments underway including the swimming and section of the hotel however this didn't affect us at all. Reception staff where friendly and... More 

Helpful?
1 Thank Nickypoile
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Nickypoile, Thank you for taking the time to leave us your comments, following your recent stay with us here at Sandman Signature London Gatwick Hotel. I pleased to read that you were happy with the park and fly package that you had and you found the rooms to be clean , stylish and the bed to be comfy enough... More 

Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 weeks ago via mobile

My friend had her wedding her recently and the day was fabulous. The staff were friendly and our room was big and clean and the bed comfy. The breakfast was hot and there was a good choice of cooked items. There was also a good selection of ceral and pastries. Two downsides I asked for a glass of water of... More 

Helpful?
1 Thank Jenny P
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Jenny P, Thank you very much for taking the time to share your comments with us, on tripadvisor, after your stay with us. I am pleased to read that you had a fabulous day, when you attended your friends wedding and that you liked the room allocated to you & also that you thought there was a good choice... More 

London, United Kingdom
Level Contributor
80 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 3 weeks ago

Another good stay waiting to fly out on holiday. Comfortable, good food, helpful staff. Bedroom was comfortable ,shower , wi fi , tv all good. Cheap and easy parking for the night as well. Microwave in room was a real bonus to get my 2 yr old breakfast ready.

Helpful?
1 Thank rogerCaymanIslands
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear rogerCaymanIslands, Thank you for taking the time to share your comments with after your recent stay with us here at Sandman Signature London Gatwick Hotel. I was happy to read that you had a good stay with us, which was comfortable for you and your 2 year old. We look forward to welcoming you back the next you choose... More 

Leeds, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

nice spacious rooms with lovely decor, however there is a constant buzz that sounds like a plant room, and the air-con is really noisy when its on, if its off the room is unbearably warm! Do not stay for a business trip if you need your 8 hours!! Other than that the staff were friendly, the menu was basic but... More 

Helpful?
1 Thank KayleighTee
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear KayleighTee, Thank you for taking the time to leave us feedback on tripadvisor, after your recent stay with us. I am pleased to read that you liked your spacious room, enjoyed the evening meal and your breakfast the next morning. However I am sorry to learn that you were disturbed by the noise during the night, by the air-con.... More 

Wilton, United Kingdom
Level Contributor
68 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 3 weeks ago

If I was being totally honest the hotel is wonderful. Great rooms with wonderful facilities. You do have to pay £5 for parking but that's not exorbitant. Our visit was spoilt somewhat by arrangements for breakfast. Having checked in during the early hours asked about breakfast times. The times were given but not followed up with 'if you book now... More 

Helpful?
1 Thank margatekid
Reading, United Kingdom
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

Stayed here the night before flight. Room was great but the aircon is noisy and we had to switch off. We then got low buzz presumably because we where on top floor and it was from plant room. Anyway still got good night sleep. Have stayed here before and despite them bosting a swimming pool have never used it -... More 

Helpful?
1 Thank eigbob

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Each of the beautifully appointed 151 bedrooms at our hotel near Gatwick airport has air conditioning, an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high speed Internet access.Savour a relaxing meal in the Brassiere Restaurant, which serves contemporary modern food in stylish surroundings or take it easy in our friendly Club Bar. Alternatively hit the gym in the on-site fitness centre to shake off any jetlag. ... more   less 

Additional Information about Sandman Signature London Gatwick Hotel

Address: Three Bridges 18 Tinsley Lane South, Crawley RH10 8XH, England (Formerly Ramada Plaza London Gatwick)
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $88 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature London Gatwick Hotel 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Ramada Plaza London Gatwick Hotel Crawley
Ramada Hotel Crawley
Ramada Hotel Plaza Gatwick
Ramada Crawley
Crawley Ramada
Ramada Plaza Gatwick
Sandman Signature London Gatwick Hotel Crawley, West Sussex
Hotel Style:
#3 Luxury Hotel in Crawley
#11 Romantic Hotel in Crawley
#12 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature London Gatwick Hotel staff and other travellers.
18 questions
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Kent. UK
2 months ago
Milton Keynes, United Kingdom
over a year ago
St. John's, Canada
2 months ago

See all questions (18)

Questions? Get answers from Sandman Signature London Gatwick Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the lifts.”
 of 5 bubbles BobM942, 30 Nov 2016 | Read review
“No issues with noise”
 of 5 bubbles karenbE663RG, 11 Nov 2016 | Read review
“I don't think it really matters. They all seem to be great.”
 of 5 bubbles JustLikeSquiddy, 11 Nov 2016 | Read review
“Good for airport”
 of 5 bubbles eigbob, 7 Nov 2016 | Read review
“Make sure you don't have a connecting door to the next room!”
 of 5 bubbles roseduffett, 29 Oct 2016 | Read review
5 of 5
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