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Holiday Inn Express London Gatwick-Crawley

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Holiday Inn Express London Gatwick-Crawley
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788 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express London Gatwick-Crawley
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Showing 748: English reviews
Fakenham, England, United Kingdom
Level Contributor
135 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 16 February 2015

This is a great hotel to stay in. Very reasonably priced and free car park to boot! The rooms are ultra modern with a superb bathroom and very large double shower. The complimentary breakfast is a real hit too. Would stay again.

Helpful?
Thank Chris A
HIExpressGatwick, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Chris A, Thank you for taking the time to review your stay with us at the Holiday Inn Express London Gatwick Crawley. A positive guest experience is something our staff takes great pride in and it is always a pleasure to share feedback such as yours with the rest of the team. I am delighted to read that you... More 

Exeter
Level Contributor
86 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 15 February 2015 via mobile

If you're a regular HIE customer you'll know what to expect from this hotel as its up to the usual standards. I've stayed here a couple of weeks so far for work and intend going back. Rooms are well appointed and comfortable. Over the years the breakfasts have improved but are only ok. There's no room service but there's a... More 

Helpful?
Thank ExeterChris
HIExpressGatwick, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear ExeterChris, Thank you for taking the time to post a review of your stay with us at the Holiday Inn Express London Gatwick Crawley. I was delighted to read that you regularly enjoy your stay with us. We believe that our competitive rates, convenient location, and complimentary car parking set us apart from the local competition and it is... More 

Berlin, Germany
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 February 2015

Recently stayed at the Holiday Inn for one night and had a pleasant stay. Not the best Holiday Inn Express by a long mile, but certainly not the worst. Reaching the Hotel from Gatwick Airport is really easy; you can either jump on the train to Three Bridges and from there its about 10 minutes walk, or the number 20... More 

Helpful?
Thank GarrulousGunther
HIExpressGatwick, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Garrulous Gunther, Thank you for posting a review of your stay with us at the Holiday Inn Express London Gatwick Crawley. I am pleased to read that you enjoyed most aspects of your stay with us. Thank you for your kind comments regarding the hotel staff. I am particularly pleased that the customer service provided from one of our... More 

Paris, France
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 February 2015 via mobile

I've stayed at this hotel around 9 times over the last few years, this time was an utter disaster, I arrived around 9pm warm reception, go to room shower in the hot power shower, read for 15 mins then go to bed, 11pm room next door the tv is on so loud that in my room the cups are vibrating,... More 

Helpful?
2 Thank NorthernRoute
HIExpressGatwick, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Scruffyneal, Thank you for taking the time to post a review of your stay with us. I am sorry that we failed to meet our usual high standards or your expectations on this occasion. Thank you for highlighting your hot power shower. I am disappointed that past this point the thoughtlessness and inconsideration of some other guests resulted in... More 

leeds
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 February 2015 via mobile

At about £90, you expect they'd clean the towels! In fact they seem to have neglected much of the hotel. Clearly the fact that Crawley itself is a bit of a toilet has meant they could really go to town on a this place. From the pack of contractors smirkin tabs out front, to the bizarre shower/toilet/slippery death trap, nothing... More 

Helpful?
Thank mrdthompson
HIExpressGatwick, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear mrdthompson, Thank you for taking the time to complete a review of our hotel. I was very pleased that you selected us for your accommodation requirements; however I was very saddened of the issues that you have noted in your review. Customer service is of the utmost importance to myself and the team and your feedback regarding your experience... More 

Sandbach, United Kingdom
Level Contributor
217 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 24 January 2015

Perfect for an overnight stopover for the airport. Friendly team on the front desk - quick efficient check-in. The room was clean, comfortable and equipped with what we needed and quiet enough for a decent nights sleep. Car park can get very busy though, and as you are in the middle of a roundabout there are not many alternative options!... More 

Helpful?
Thank Petenac
HIExpressGatwick, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Petenac, Thank you for taking the time to write a Tripadvisor review about your recent stay here at the Holiday Inn Express Gatwick-Crawley. I am delighted that you found our hotel very suitable to your needs and that you found your room to be clean, comfortable and quiet. Our team are always delighted to receive great feedback and I... More 

Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2015

This hotel serves its purpose as a pre-flight stop over perfectly well. BUT, when we were there we had 2 fire alarms in the middle of the night - not the hotel's fault granted, and I'm all in favour of saving our lives, but the two alarms were within about 20 minutes of each other, and it is hard to... More 

Helpful?
Thank MaddersAHatter
HIExpressGatwick, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear MaddersAHatter, Thank you very much for taking the time to write a Tripadvisor review about your recent stay at the Holiday Inn Express Gatwick-Crawley. While I am pleased that you chose our hotel for your accommodation requirements, I am very disappointed to read that you experienced some issues during your stay with us. We do completely understand the frustration... More 

Halifax, Canada
Level Contributor
1,065 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 1,510 helpful votes
Reviewed 23 January 2015

We used this Hotel as a base for our daughters wedding in 2013. We had a car rental as well at the time. When we arrived we had a long overnight flight and really needed to have a shower. The room was not ready when we arrived but the Manager allowed us to use the Staff showers and held our... More 

Helpful?
1 Thank dgg123
Management T, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear dgg123, Thank you very much for taking the time to a post a review of your stay with us. I am delighted to read that the hotel exceeded your expectations and that our service and facilities made what must have been a special but stressful time for you easier. Our hotel team wishes your daughter and her partner a... More 

Dorset
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 20 January 2015

We stayed here for one night before a flight out from Gatwick, and it was just what we wanted. The room was clean and comfortable (if a little small), check in was swift and efficient and a nice breakfast was available in the morning (although for an evening meal, a stroll across the carpark to a Harvester Inn is necessary).... More 

Helpful?
1 Thank bigrog106th
Management T, Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear bigrog106th, Thank you very much for taking the time to a post a review of your stay with us at the Holiday Inn Express Gatwick Crawley. A positive guest experience is something our staff takes great pride in and it is always a pleasure to share feedback such as yours with the rest of the team. I am delighted... More 

Burgas, Bulgaria
Level Contributor
39 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 January 2015

Good, clean hotel. 5-7 minutes walk from Three Bridges train station. About 20 minutes by direct bus to Gatwick airport. The bus stop is at the front of the hotel. Hotel has rooms for 4 people (with 2 double beds). So if you are a family of 3-4 people this hotel will suite you perfectly with no double costs. Rooms,... More 

Helpful?
Thank Olga S
Management T, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Olga S, Thank you for taking the time to write a Tripadvisor review about your recent stay here at the Holiday Inn Express Gatwick-Crawley. I am delighted that you enjoyed your stay with us and that you found our hotel to be conveniently located and as your review quite rightly mentions, we are just a short walk from Three... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Express London Gatwick-Crawley Hotel is located just 15 minutes from Gatwick Airport & less than 10 minutes from J/10 of M23. We offer onsite parking for residents at a rate of £7 per day. Three Bridges & Crawley stations are walking distance & offer's easy links to Brighton, London & beyond. Crawley Town center with selective shops and restaurants is at pleasant walking distance. Buses go to Gatwick and Crawley including Manor Royal. Ideally situated for both leisure & business travelers the hotel has Free Wireless Internet access in all areas. All bedrooms offer TV with free view satellite channels, telephone, tea & coffee facilities, and hairdryer, dry cleaning & power showers. Complimentary continental buffet breakfast with selective hot items served for all guests. The Holiday Inn Express Gatwick Crawley has a well equipped meeting room seating up to 25 people, rates starting from just £85. Local attractions include The Hawth Theatre. K2 Leisure Centre. Tilgate Forest Golf Course & County Mall Shopping Centre. You could also visit the nearby Hever Castle, the birthplace of Anne Boleyn. Biggin Hill. Chessington World of Adventure & Thorpe Park,Nearby Towns include Horsham, East Grinstead, Haywards Heath, Reigate & Redhill. Adjacent to the hotel is the Harvester restaurant, serving food from 12pm till 9.30pm, famous for their flame grilled steaks, spit roast chicken, and salad cart. This is a non smoking hotel but with designated area for smokers. Hotel has air-conditioned Bar with flat screen TV and satellite channels which also serve snacks. ... more   less 

Additional Information about Holiday Inn Express London Gatwick-Crawley

Address: The Squareabout Crawley Haslett Avenue East, Crawley RH10 1UA, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $85 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London Gatwick-Crawley 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Holiday Inn Express Gatwick-Crawley Hotel Crawley
Holiday Inn Express Crawley
Holiday Inn Crawley
Crawley Holiday Inn
Holiday Inn Express London Gatwick-Crawley West Sussex
Hotel Style:
#9 Business Hotel in Crawley
#15 Romantic Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London Gatwick-Crawley staff and other travellers.
14 questions
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Plymouth, United Kingdom
1 month ago
Eriksdale, Canada
2 months ago

See all questions (14)

Questions? Get answers from Holiday Inn Express London Gatwick-Crawley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early for best price”
 of 5 bubbles AlanF1463, 27 Oct 2016 | Read review
“Everything Ok.”
 of 5 bubbles J192QOmichaelg, 21 Oct 2016 | Read review
“Do not book this hotel if you want to be anywhere near Gatwick Airport”
 of 5 bubbles neild698, 19 Oct 2016 | Read review
“Do not rely on satnav. Also , there are about four Holiday Inns in the area,so make sure you have the right one..”
 of 5 bubbles Gaz1950, 10 Oct 2016 | Read review
“One size fits all!”
 of 5 bubbles M5669SWmichaels, 16 Sep 2016 | Read review
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