We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Courtyard London Gatwick Airport

CourtyardUSD 110*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Courtyard London Gatwick Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,411 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,311: English reviews
Start your review of Courtyard London Gatwick Airport
 Click to rate
Braintree, United Kingdom
Reviewed 2 days ago NEW

Booked a night at this hotel before our flight to Cuba early the next morning. Hotel and accommodation was fine but we had booked for our car to be looked after by Manor Parking, desk adjacent to reception in the hotel, and this was due to be taken off site the next morning and returned to the hotel prior to...

 Report
Helpful?
Thank Vegas69024
Birmingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

This is a typical Marriott Courtyard hotel within 10 minutes walk of the south terminal. Friendly staff, a large comfortable clean room and a reasonable meal. I had the park and stay package and my car is going to be delivered back to me in the short stay car park by the terminal.

 Report
Helpful?
Thank 56stevem68
Reviewed 2 days ago NEWvia mobile

We visited the restaurant inside the hotel, titled the Cow at Gatwick. Apparently they specialise in steak, we ordered 2 steaks and both came out wrong, so they were sent back and came out incorrect again. There was also a side of carrots which looked as if they had just come from a microwave. Including the poor quality of the...

 Report
Helpful?
Thank Andrew R
receptioncourtya2017, Manager at Courtyard London Gatwick Airport, responded to this review

Dear Andrew R, Thanks for taking the time to review our hotel. Our main priority is to provide a memorable stay with exceptional service which we failed to do so in this instance. I would therefore like you to get in touch with me so as to personally apologise for the issues you had with your dining experience. If you...

Bedford, United Kingdom
Reviewed 3 days ago NEW

Return from Tampa Florida could have been a disaster but for the staff at the Marriott's hotel. We returned to find our car had a major fault. The desk key and car attendant was excellent. He helped us get the A's out and provided us with coffee. What a splendid chap. We stayed at the Marriott on 8th May and...

 Report
Helpful?
Thank GilADavies
Ramona D, Operations Manager at Courtyard London Gatwick Airport, responded to this review

Dear GilADavies, Thank you for the fantastic feedback provided. Rest assured, I will ensure to share your feedback with my team and the Maple Manor Parking Team as I am sure they will find it motivating. I hope to have another opportunity to serve you here in the near future. Kindest regards Ramona

Carmarthen, United Kingdom
Reviewed 5 days ago NEW

Booked here for the night before we fly to the USA, we booked park and fly so £152 for 2 weeks parking and a nights stay, arrived at the hotel and was impressed. Check in was so smooth, we were served by a young Thai lady, sorry but cant remember your name but she was great, she was so so...

 Report
Helpful?
Thank reilloc
Nice, France
Reviewed 5 days ago NEW

Recently started staying here again after a couple of years hiatus, as the company was booking us into the (far inferior) Hilton across the road. Very happy to see the same standards are being maintained on my return, albeit with a few (minor) negatives. Reception - the young manageress working in the mornings, Ioana, is FANTASTIC!! Always, always friendly and...

 Report
Helpful?
Thank pburketravels
Northern Ontario
Reviewed 6 days ago NEW

We walked from the airport following the signs with the hotel name . That took about 10 minutes, with all of our luggage , after a very long day . We saw no signs to indicate a shuttle . We checked in and found our room . The hallway , including the carpet needs refurb . Our room was clean...

 Report
Helpful?
Thank dodi534
Ramona D, Operations Manager at Courtyard London Gatwick Airport, responded to this review

Dear dodi534, Thank you for taking the time to share your feedback with us. We appreciate your comments and we will ensure to discuss these further in order to improve our facilities. Thank you for the kind feedback regarding Ivo, I will ensure to share your feedback with him as I am sure he will find it extremely motivational. I...

North Wales
Reviewed 6 days ago NEW

A comfortable hotel with friendly staff and easy check-in (although we did arrive when it was quiet). Our room on the ground floor was spacious and the facilities were good. The hotel bar and restaurant are a little dark and perhaps could be refurbished. The bar menu was rather disappointing it was a little old fashioned not much healthy eating...

 Report
Helpful?
Thank JKandMS
receptioncourtya2017, Manager at Courtyard London Gatwick Airport, responded to this review

Dear JKandMS, Thank you for taking the time to review our hotel with regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies. We have shared your feedback with our F&B and Maintenance team. Upholding...

Hadleigh, United Kingdom
Reviewed 1 week ago NEWvia mobile

Decided to stay here as we were flying out early in the morning what a big disappoint with the hotel here are some points 1. Everything is so over priced. 2.they have a signal jammer so you can't use your mobile phone inside the hotel and the charge £8 for there Wi-Fi. 3.not a very good selection of food on...

 Report
Helpful?
Thank Wayne A
receptioncourtya2017, Manager at Courtyard London Gatwick Airport, responded to this review

Dear Wayne A, Thank you for taking the time to review us in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies. Rest assured that we provide very competitive rates in regards to our...

Doha, Qatar
Reviewed 1 week ago via mobile

Reception staff at check-in lovely. Room 330 needs to be updated. Aircon leaked all night and had clearly been doing so previously. Desk chair was threadbare. Reception staff in the morning less good. I told him about the leaking aircon which he wrote down but no apology.

 Report
Helpful?
Thank IanE15
Ramona D, Operations Manager at Courtyard London Gatwick Airport, responded to this review

Dear IanE15, Thank you for sharing your feedback with us. I apologise for the issues experienced during your stay and for the way it was handled. Rest assured we will provide further training to our team. I hope to have another opportunity to serve you here in the near future. Kindest regards, Ramona

333 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (248)
Viewed
Room/Suite (70)
Viewed
Bathroom (35)
Viewed
Hotel & Grounds (25)
Viewed
Dining (8)
Viewed
View from Room (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (104)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (85)
Viewed
Room/Suite (29)
Viewed
Hotel & Grounds (22)
Viewed
Dining (11)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (21)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Crawley hotels
0.3 km away
Hilton London Gatwick Airport
1.6 km away
Premier Inn London Gatwick Airport (North Terminal) Hotel
0.7 km away
BLOC Hotel Gatwick Airport
Show Prices
Show Prices
Show Prices
1.5 km away
Sofitel London Gatwick
1.8 km away
Hampton by Hilton London Gatwick Airport
3.5 km away
Sandman Signature London Gatwick Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more   less 

Additional Information about Courtyard London Gatwick Airport

Address: First Point Buckingham Gate | London Gatwick Airport, Crawley RH6 0NT, England (Formerly Courtyard by Marriott London Gatwick Airport Hotel)
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $127 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard London Gatwick Airport 4*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotwire, Hotels.com, Agoda, Priceline, Travelocity, Cancelon, Cheap Tickets, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Courtyard London Gatwick Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard West Sussex
Courtyard London Gatwick Airport Crawley, West Sussex
Hotel Style:
#8 Luxury Hotel in Crawley
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Courtyard London Gatwick Airport staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from Courtyard London Gatwick Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a side room. Very quite no plane noise.”
GilADavies, 23 May 2017 | Read review
“Twin double beds are great”
reilloc, 21 May 2017 | Read review
“All rooms seem up to the same standard, however phone signal seems to vary quite a bit around the building.”
pburketravels, 21 May 2017 | Read review
“Rooms are more than adequate”
adrianh301, 17 May 2017 | Read review
“Don'the bother go some where else!”
terrydW2778OF, 11 May 2017 | Read review
5 of 5
Courtyard
USD 110* /night
View Deal
TripAdvisorUSD 110
Booking.com
Agoda.com
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates