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Hallmark Hotel Derby Mickleover Court

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#8 of 30 Hotels in Derby
Certificate of Excellence
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Hallmark Hotel Derby Mickleover Court
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822 Reviews from our TripAdvisor Community

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Showing 811: English reviews
Derby, United Kingdom
Reviewed 2 days ago NEWvia mobile

I booked five rooms on a bed, breakfast and dinner rate for ten family members with an additional afternoon tea on arrival. I cannot praise, recommend and thank the hotel, management and staff enough for providing me with an amazing stay and time of relaxation with my family. There was no special occasion other than a chance to get my...

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1Thank griffam_10
Reviewed 1 week ago

We booked a superior room on a DBB deal to relax post Christmas and New Year. The room was amazing with a huge comfortable bed, small seating area (could do with more comfortable chairs), floor to ceiling windows and a large bathroom with separate bath and shower. On arrival we were greeted in a very friendly manner and given instructions...

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Thank Sue H
Reviewed 1 week ago via mobile

Not what I expected. Clean rooms slightly outdated in areas such as the hair drier and battered ironing board we used. Also found a pair of men's boxers in a shelf in the cupboard. The bathroom had so much more potential for a bigger bath! Carpets need a good old clean. Over all its nice and clean but not worth...

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Thank shewolfmegadeth
County Dublin, Ireland
Reviewed 1 week ago

Not very impressed with dinner, dessert was nice. Breakfast was lovely! Bar staff were totally stressed out and overworked. No designated smoking area. Pool/leisure centre was great! Stayed in the Antoinette suite

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Thank Maria D
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Maria D, Thank you for your post, following your recent stay. Delighted to read that you really enjoyed our health club. It certainly is a great place to relax and unwind. We will certainly take on board your comments about dinner, however glad to hear that you really enjoyed breakfast. Please keep us in mind for your next visit...

London, UK
Reviewed 2 weeks ago

We booked a room online on the morning of 30th December as we were heading up North for New Year's Eve and wanted to break the long journey. Good Trip Advisor reviews and a reasonable price of £125 for dinner, bed & breakfast with good facilities (swimming pool, sauna etc). So far so good, easy to find using the Sat...

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Helpful?
Thank CortinaUK
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear CortinaUK, Thank you for your review. Although it seems like you had a pleasant stay, we are sorry to hear that your dining experience was not quite in line with the rest of your stay. With a new menu on the horizon, we are sure that you will find many great dishes from the new selection. Although you may...

Telford, United Kingdom
Reviewed 2 weeks ago via mobile

6 of us 'mature' folk checked in on New Years Eve for a two nighters and this is my view on what we got Although we and a full house we occupying the hotel to celebrate New Year when we arrived for lunch (part of the deal) we found we could not get into our rooms till 15:00. OK so...

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Thank grahamjwebster
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear grahamjwebster, Thank you for your honest review following your recent stay with us. I am sorry to hear that you felt quite underwhelmed with your stay. Please accept our apologies. We always set out to ensure that all of our guests have a memorable experience whilst staying with us, however it seems that we have fallen short off the...

Reviewed 2 weeks ago

This was the 3rd or 4th time we had stayed at this hotel and each previous visit had been good and the room very comfortable. Previously we had been assigned rooms on the mezzanine floors to the left of the hotel (floors -1, -2. -3). This time we booked a standard double as there was no apparent difference between the...

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Thank Nigel U
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Nigel U, Thank you for taking the time to share your recent experience at our hotel. From your comments, it is quite clear that you didn't feel the same level of attention to detail throughout your stay, as on previous occasions. Please accept our sincere apologies for the inconvenience caused, however please be assured that I have discussed your...

Trowbridge, United Kingdom
Reviewed 2 weeks ago

We arrived as part of a 5 day ‘Christmas in Derbyshire Holiday’. The hotel staff were welcoming and the room was clean and of a good standard. We found that one of the bedside lights did not work but a report to receptions staff had it repaired. A soiled hand towel was removed but not replaced and one had to...

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1Thank Peter C
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Peter C, Thank you for making the time to post your review, following your recent 5 day festive stay. Although I am glad that overall you enjoyed your stay, it seems that we fell a little below the mark in terms of our food quality, which we do sincerely apologise for. Please be assured that the kitchen team and...

Carlisle, United Kingdom
Reviewed 2 weeks ago

Stayed at this hotel because of the reasonable price, inclusive breakfast and location close to Ashbourne where we had an appointment early the next day. We stayed for one night and arrived at around 9:30pm after travelling for four hours from home. As we arrived at the hotel car park we could hear the music from what was obviously a...

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2Thank JessRGowling
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear JessRGowling Thank you for taking the time to post your review, following your recent stay at our hotel. I am sorry to read your concerning comments which clearly identifies a memorable stay; albeit for the wrong reasons! Please accept our apologies for the inconveniences caused. I would be more than happy to discuss further, so please do feel free...

Norwich, United Kingdom
Reviewed 2 weeks ago

Just come back from Mickleover Court Hotel Derbyshire, The Staff are just lovely cant do enough for you, But the food is a different matter the poor waiting staff bringing the food out all they could keep saying we are very sorry. Don't know where the chef trained to become head chef must have been in the infant school he...

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2Thank Q8024UCpatriciac
Ash N, Operations Manager at Hallmark Hotel Derby Mickleover Court, responded to this review

Dear Q8024UCpatriciac, Thank you for your honest review, following your festive stay at our hotel. We are sorry to read to that you did not enjoy the food choices this year. Please be assured that we will take on board your comments when planning next year's menu. We apologise for any inconvenience caused Thank you for your kind comments about...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Hallmark Hotel Derby Mickleover Court

Address: Etwall Road, Derby DE3 0XX, England
Region: United Kingdom > England > Derbyshire > Derby
Price Range: $101 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Derby Mickleover Court 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
The Menzies Mickleover Court Hotel Derby
The Menzies Hotel Mickleover
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Derby Mickleover Court staff and other travellers.
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Questions? Get answers from Hallmark Hotel Derby Mickleover Court staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to superior room - well worth it”
  • Bedroom
  • Room divider
 of 5 bubbles suehO9666FP, 9 Jan 2017 | Read review
“Take your own pillows...”
 of 5 bubbles CortinaUK, 2 Jan 2017 | Read review
“Get the upgrade, go for rooms on the mezzanine floors on the left, they were refreshed more recently.”
 of 5 bubbles nigelu2014, 31 Dec 2016 | Read review
“Rooms facing the car park are quieter.”
 of 5 bubbles AlanWard2000, 27 Nov 2016 | Read review
“Don't just go for the least expensive room. We played a few pounds more and got a lovely room.”
 of 5 bubbles O331IWcolinm, 1 Nov 2016 | Read review
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