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pentahotel Derby

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
From a perfect position in Pride Park, pentahotel Derby is a gateway to Derby’s business district and all the city’s attractions. Step inside and experience a hotel that’s proud to be different. Our pentalounge - part hotel reception, part cool club – is the heart of penta: a friendly chill-out zone, designed by Italian architectural maestro Mattheo Thun. Your only problem will be wanting to extend your stay!
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Property amenities
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
Meeting Rooms
Room Service
Bar/Lounge
Dry Cleaning
Laundry Service
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Accessible rooms
Good to know
HOTEL STYLE
Quirky Hotels
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
127Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
Reviews & more
2,006Reviews
191Photos
15Q+A
59Room tips
Traveller rating
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  • 601
  • 326
  • 104
  • 63
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  • English
Show reviews that mention
This was a lovely hotel. Perfect for the Derby Roundhouse event we were visiting. Staff were really friendly and room was nicely decorated. Tea and coffee making facility and amazing choice of TV channels. Would just have liked to have stayed for breakfast as looked really nice.
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Review collected in partnership with this hotel
Response from BarboraPetirovaPenta, Manager at pentahotel Derby
Responded 6 days ago
Dear Shazmin, Thank you for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. It give us a pleasure to read your kind words regarding our hotel, location, great staff and other facilities. I hope that you will be a regular visitor to us here at pentahotel Derby. Very best regards Barbora
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Beautiful hotel but a little out of the main town. Lots of hidden charges including parking and breakfast was overpriced for what it was. room was small but clean and basic. Not very warm though even with the heating on. Not even a biscuit with the tea and coffee.
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Review collected in partnership with this hotel
Response from BarboraPetirovaPenta, Manager at pentahotel Derby
Responded 6 days ago
Dear Gaylebaty, Thanks for taking the time to post your review of your stay with us on TripAdvisor. We do find our breakfast offering to be of good value for money, offering a wide range of products, from smoked salmon to cheese board, pastries, full English breakfast and pancakes to prosecco and more however I do apologize for problems with heating, we always try to fix the issue when raised and I am sorry we couldn't on this occasion. Please be assured your feedback will be taken on board. Very best regards Barbora
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The hotel was ok, but it was in the middle of an industrial estate. You also have to pay for your own parking which I think is very poor form. In terms of the room, they are very basic and our bathroom had a dreadful smell of sewage almost like there was a drainage problem. You r
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Review collected in partnership with this hotel
Response from BarboraPetirovaPenta, Manager at pentahotel Derby
Responded 6 days ago
Dear Cat W Thank you for taking the time to share your experience of your stay with us here at pentahotel Derby. I will be sure that the team are thanked for making your stay enjoyable however I do apologize that room appeared to be smelly, please be assured your feedback will be taken on boar and raised with respective department managers. I would appreciate the opportunity to welcome you back to the hotel where hopefully we can rectify your past experience. Very best Regards, Barbora
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Stayed in the Penta hotel Derby for the first time on a company night out. Very pleasant staff and stay. The drinks at the bar were overpriced. The rooms were basic but no complaints. Breakfast was very good highly recommended.
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Review collected in partnership with this hotel
Response from BarboraPetirovaPenta, Manager at pentahotel Derby
Responded 6 days ago
Dear Freedom, Thank you for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. It gives us great pleasure to read your kind words on our staff, room & breakfast. I hope that you will be a regular visitor to us here at pentahotel Derby. Very best regards Barbora
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Staff were very helpful and managed to ensure that our rooms were ready early as we were attending a wedding. Room was very comfortable and just what was required for a short stay. Reception staff were efficient and courteous.
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Review collected in partnership with this hotel
Response from BarboraPetirovaPenta, Manager at pentahotel Derby
Responded 6 days ago
Dear Martin, Thank you for the great review of your stay with us at pentahotels. The team here in Derby are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I will make sure team are thanked for making your day more easy. I hope that we will see you back with us very soon. Very best regards, Barbora
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All photosTravellerRoom & SuiteDining
Photo provided by managementpentahotel Derby
Meeting room
Manky metal stool at the bedside, elderly chair in corner
Basic, cheap pictures hanging by thick string
Metal pipes as wardrobe, meant clothes hung over the unit and by the kettle
Meant to be a kingsize bed, but was only just over two pillow-lengths
Previous
Hi. Thinking of booking. Can anyone tell me about parking arrangements. Spaces, if it gets full, any cost. Thanks
Parking directly outside hotel, always spaces, cost I think was £8 overnight
1 vote
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how far away is the westmill wedding venue
10 mins in a taxi at a cost of £7
0 votes
Hello can any one please advise a good hairdressers near to the hotel? Regards Sue
Hi Sue, Thank you for your message, if you called the hotel on 01332 3760420 and provide an email address we will be able to send over a document of recommended hairdressers. Many thanks, Jess
0 votes
How far are you from the football ground? Thanks
Hi, it's approximately 15 minutes by walk and 5 minutes by car. If you have any questions, please do not hesitate to contact us again. Best Regards, Penta team
0 votes
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What time does your bar stay open over a weekend? Staying on a Friday night and would like late drinks
Hi Donna, thank you very much for your reservation. Our bar is open 24hours for all residents. Any questions, please do not hesitate to contact us. Best Regards, Pena team
0 votes
Previous
"Room 228 is larger than the norm and a great room."
"basic, low quality furnishings in room, geared more towards social stuff in the lobby than the rooms"
"All much the same. 3rd floor is away from the 24/7 bar."
"Serving Starbucks coffee."
"Ask for a quiet area"
Previous
PRICE RANGE
USD 70 - USD 165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada encore derby hotel derby
FORMERLY KNOWN AS
Ramada Encore Derby
LOCATION
United KingdomEnglandDerby
NUMBER OF ROOMS
112
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