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Holiday Inn Gloucester - Cheltenham

PricelineUSD 87*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 132*
USD 87*
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USD 89*
USD 89*
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Holiday Inn Gloucester - Cheltenham
Holiday Inn Gloucester - Cheltenham
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674 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Gloucester - Cheltenham
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Showing 663: English reviews
Reviewed 4 weeks ago via mobile

Hotel location was good enough 30 mins away from racecourse due to traffic etc breakfast was ok dinners were far too expensive didn't buy any from hotel sourcing food is also a task not many food shops nearby and none of the takeaways deliver didn't use the pool or spa facilities rooms are dated and need a makeover no plugs...

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Helpful?
Thank Blair W
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for your feedback regarding your recent stay with us. I am truly sorry that you felt the food on our menus were expensive and the rooms in need of updating.We are constantly reminding our owners of the urgency of some refurbishment and hopefully with your comments this will help take it further. I am pleased however, that you...

Oxted, United Kingdom
Reviewed 4 weeks ago

The room was fairly comfortable, and the staff were friendly. The breakfast was good. There was only one problem - they would not take my newspaper token, so I had to walk to the local Sainsbury's to get it. I wasn't going to pay for the paper twice over. Why do they spoil what would otherwise be a perfectly reasonable...

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Helpful?
Thank CathodeFollower
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you very much for your feedback regarding your recent stay with us. I am truly sorry that your time with us was spoiled due to us not taking your newspaper token. We are not aware of these tokens having never come across them before and so therefor currently do not accept them, however, after your review, I will be...

Boracay, Philippines
Reviewed 4 weeks ago

then this is the place for you! if you dont, then stay clear. its just an ok slightly more expensive than it should be hotel. rooms were too small for a hotel in the regions, towels a bit threadbare, tiny bathroom in need of some improvement, why not provide a more comprehensive freeview TV package? its free so doesnt make...

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Helpful?
Thank JustHangingAround
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for your feedback regarding your recent stay with us and providing us with areas that we need to focus on and and suggestions, it is the best resource for us to know what our guest are saying. I am very sorry that you did not have the greatest experience at our hotel and we did not live up...

UK
Reviewed 4 weeks ago

I am a frequent user of this hotel. Very pleased, and especially to the always very friendly and helpful staff. Only fault is that the pillows are very thin and therefore I find them not the best. But a good hotel on all other fronts, also spotlessly clean.

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Helpful?
Thank Eco-traveller15
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you very much for taking the time to provide us with some great comments from your recent time with us. I am delighted you choose to stay with us regularly and this is mainly due to our friendly and helpful team and the hotel always spotlessly clean. I am sorry however, that the one fault you have come across...

Lower Beeding, United Kingdom
Reviewed 22 March 2017

Booked well in advance and got a price cheaper than Holiday Inn Express. It was just a weekend stay and we did not have breakfast. A convenient location. For us it was far better than a budget hotel for the same money.

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Helpful?
Thank Loxwood419
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for taking the time to provide us with some feedback from your recent stay with us. I am pleased you enjoyed your time here and found us good value for money and in and ideal location. I do hope we can welcome you back again soon. Kind Regards

Reviewed 17 March 2017 via mobile

Stayed here for one night on arrival the receptionist was very helpful and pleasant. Part of my package was the breakfast and on check out I as charged for having it. Even though my reference included this. The morning receptionist said if you would have let us know beforehand she would have charged me £10 not £15. Most expensive tea...

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Helpful?
Thank bettyb7890
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for providing us with some feedback from your stay with us. I am sorry that you believe you were overcharged and I would very much like to look into this for you and would be grateful if you could provide your booking details to me in order for me to do this, please email admin@higloucester.com where will get...

Manchester, United Kingdom
Reviewed 17 March 2017 via mobile

This a functional place, and if you just want a plain and slightly dated room you wont be disappointed. I don't know the usual rate, I stayed during Cheltenham races when the price was eye watering (more than £300 for one night). And then they had the cheek to charge for breakfast on top... I wouldn't rush back.

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Helpful?
1Thank CCP1967
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for your comments on your recent stay with us and providing us with feedback for us to take on board. I am very sorry that you found our hotel dated, we are aware that it is in need of refurbishment and hopefully with your comments we can carry on making our owners aware of the impact it is...

Reviewed 16 March 2017

Creative photography make this hotel appear far better than the actual. The staff are very pleasant in the reception , restaurant and bar for me thats about it. I booked double room got a twin with single beds . The beds were small and uncomfortable Room 111. The pillows had seen better days to th extent i did not use...

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Helpful?
1Thank Colin R
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for your feedback regarding your recent stay with us as this is the best resource for us to know what we are doing well and areas we need to improve on. I am truly sorry that you did not have the experience we would have liked you to have at our hotel and you found your room uncomfortable....

London, United Kingdom
Reviewed 15 March 2017

Staff are nice, great choice of breakfast, basic but nice rooms. My one - weird - complaint is that the lighting is a bit bright in the bar and restaurant. Would be great if it was dimmed of an evening, would give the place more of a cosy feel

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Helpful?
1Thank cazerous
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for your feedback from your recent time with us. I am pleased you found the team nice, a great selection at breakfast and nice rooms. I will be passing on your comment regarding the lighting in our restaurant area to my Food & Beverage to look into as I agree this would create more of an atmosphere. I...

Newport, United Kingdom
Reviewed 14 March 2017 via mobile

What a really warm friendly place to stay. Comfy beds and spotlessly clean, all the staff were exceptionally friendly, they catered for all. Thank you all for such an enjoyable stay also I would recommend a treat, eat at the restaurant ... fabulous food

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Helpful?
Thank 438karlae
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you leaving us such a great review from your recent stay with us. I am delighted you enjoyed your experience at our hotel and especially found the team friendly and helpful and the hotel clean and comfortable with great food, the team will be pleased of this feedback. I do hope we can welcome you back again for another...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Hotel Gloucester-Cheltenham is conveniently located just off the M5 & only 2 miles from Gloucester's City Centre & 6 miles from Regency Cheltenham. An ideal location for families with our Kids Stay & Eat Free policy*. Visit the revitalized Docks area with its many shops including Gloucester Quays, restaurants & entertainment or the cloisters of Gloucester Cathedral, famous filming location for Harry Potter, or simply enjoy the cafe culture & shopping of Cheltenham. Take full advantage of your relaxing break away at the Holiday Inn Hotel Gloucester-Cheltenham by using the excellent facilities of our Spirit Health Club & Beauty Therapist. All bedrooms are fully air conditioned with all the facilities you would expect from a Holiday Inn including High Speed Internet Access, interactive TV & pay movies. We also have a number of executive rooms for that added touch of luxury & family rooms suitable for up to 2 adults and 2 children. The Academy conference & training suites are perfectly suited to your business needs. A total of 9 meeting rooms with a maximum capacity of up to 130. The Holiday Inn Hotel Gloucester-Cheltenham is also licensed to hold civil wedding ceremonies & is a great venue for a lavish celebration or an intimate affair. *Terms & Conditions apply. ... more   less 

Additional Information about Holiday Inn Gloucester - Cheltenham

Address: Crest Way, Gloucester GL4 3RX, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: $88 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gloucester - Cheltenham 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Gloucester Holiday Inn
Hotel Style:
#3 Family Hotel in Gloucester
#6 Business Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Gloucester - Cheltenham staff and other travellers.
7 questions
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Leeds, United Kingdom
11 months ago
Shaw, United Kingdom
Kingston upon Hull, England, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Gloucester - Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor recommended if you cannot negotiate stairs”
chrismJ6494EW, 9 Mar 2017 | Read review
“they have smoking rooms”
AlexRJ, 18 Jan 2017 | Read review
“We had room 54, it was a large room with a double bed and sofa bed (which we didn't use)”
AmandaTJones, 5 Jan 2017 | Read review
“Avoid room 44”
Edward_Fo, 31 Dec 2016 | Read review
“Stay well away if not on business”
tonyborrony, 25 Dec 2016 | Read review
5 of 5
Priceline
USD 87* /night
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Booking.comUSD 89
Expedia.comUSD 89
HotelQuicklyUSD 132
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*Disclaimer
Prices are for 1 room, 2 adults
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