We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hallmark Hotel Gloucester

Booking.comUSD 89*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 213*
USD 89*
Great Deal
USD 93*
USD 94*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Hallmark Hotel Gloucester
Hallmark Hotel Gloucester
Panoramas (10)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

1,541 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hallmark Hotel Gloucester
See the most recent reviews
Showing 1,538: English reviews
Portsmouth, United Kingdom
Reviewed 5 September 2016 via mobile

I stayed here with my family 5 nights. Our second day they forgot to clean our room. I called the reception as I needed to change bedding on one bed at 4 pm when we arrived. They promised to send somebody. At 6pm still not done, so I called again. We went for a dinner, came back at 8, still...

 Report
Helpful?
Thank Andrea H
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you AndreaH for taking the time to complete a review on our hotel. I'm very disappointed by your comments on the room and the food offering and please accept my apology. I have just taken over the hotel as General Manager 2 weeks ago and I would like to assure you that I welcome your feedback and find it...

Sheffield, England, United Kingdom
Reviewed 3 September 2016

We went with a group of friends who are easy to please - we aren't difficult customers. We all thought it badly substandard. One and a half stars. The hotel has potential; a reasonable modern building. Rooms are ok. Food is school/prison catering. Some of the staff try. But the service is awful. Lights don't work and don't get fixed....

 Report
Helpful?
Thank John C
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you John C for taking the time to complete a review on the hotel. I was very disappointed by your feedback and please accept my apology. I have recently taken over the hotel as General Manager and I would like to assure you that we welcome your feedback and as we are a learning organisation we appreciate all feedback...

Exeter, England, United Kingdom
Reviewed 2 September 2016 via mobile

We stayed for a midweek break as a family. The hotel is right next to a housing estate which is a let down. Checking in was no fuss. The room was a family room which has a double and a proper single bed( which pleased my teenage son!!)and also a z bed. The view was petty much of a grass...

 Report
Helpful?
Thank Simon H
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you Simon H for taking the time to complete a review on the hotel. Your feedback is very valuable and will help us assess where we need to improve. Unfortunately i can only apologize for the location, the housing estate near to us is very new build with houses and flat from 2015. We have a golf course, outdoor...

Reviewed 2 September 2016 via mobile

Me and my partner booked an overnight stay with spa treatment and access. We were supposed to check in at 2pm but arrived early to use the spa access. We drove all the way from Essex to celebrate our anniversary. The hotel looks nothing like it does in pictures they use. We walked in and the carpet was covered in...

 Report
Helpful?
Thank Sasha M
Kidderminster, United Kingdom
Reviewed 31 August 2016

Spa day - we went to lunch allowing just over an hour before the first treatment. The restaurant was not especially busy and we did not see much food come out of the kitchen for other guests after we had placed our order and before it arrived. Our food arrived 10 minutes before the first treatment (and it is expected...

 Report
Helpful?
Thank 574susan
Reviewed 28 August 2016 via mobile

This is definitely not a 4star hotel. The first room we were booked into stank of smoke and had dreary dirty paintwork . We complained to reception and were moved to another room . A long way back to the main hotel but better . Rang reception to ask whether we could have more pillows but no answer. Rang again...

 Report
Helpful?
Thank Jay P
Exeter, United Kingdom
Reviewed 23 August 2016

Packed car park on arrival, popular hotel, used the spa facility but very busy with lots of families. Evening meal excellent and well cooked and enjoyed cocktails from the bar after dinner. Very comfortable bed very clean bathroom, bath a little tight for larger gentleman haha. Breakfast was a buffet and some of the items were not particularly hot and...

 Report
Helpful?
Thank kdg1707
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear kdg1707 Thank you for your appreciative comments after your recent stay with us. I will pass on your comments on the cleanliness to the housekeeper. I am pleased you enjoyed the food and had a comfortable stay overall but will mention the service issues you raise at breakfast with the team. Ian Pollock General Manager

Reviewed 22 August 2016 via mobile

Generally good hotel. Food in evening was excellent but our group was 20+ and on both evenings 1 or 2 had to wait until rest finished for their meal. Breakfast was good but no-one cleared tables- we sat on 1 already covered and still not cleared when we finished. Staff very friendly and helpful though but seemed bit overwhelmed by...

 Report
Helpful?
Thank Jez896
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Jez896. Thank you for your comments after your recent stay with us. Your comments on the food quality are appreciated and I will pass this on to the chef. I will also mention the minor service issues to the F&B management. It was a busy weekend and you understanding is appreciated. I am pleased you enjoyed the overall experience....

Cardiff, Wales, United Kingdom
Reviewed 22 August 2016

Lovely hotel, with very nice food and great staff! We stayed here for a quiet weekend away. Enjoyed every minute of it. The spa was lovely and the location was great. We will be returning again this year.

 Report
Helpful?
Thank Stephy A
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Stephy A I am very pleased you enjoyed your recent stay with us. Thank you for the kind comments on the quality of food and attitude of the staff and I look forward to welcoming you back later this year. Ian Pollock General Manager

Worcestershire
Reviewed 22 August 2016 via mobile

I bought 'Spa access and afternoon tea' from Groupon for a birthday. We arrived at the first reception desk and we're given a rather complicated set of instructions to get to the 'spa'. When we eventually found the way, we descended the stairs into the chlorine filled air. The reception staff were pleasant and I cannot complain about them. We...

 Report
Helpful?
1Thank WorcsGinge
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear WorcsGinge Thank you for your comments after your recent visit. As you will be aware the package you purchased did not include the robe and towel hire. I am pleased you enjoyed the afternoon tea aspect of the package and disapointed that the spa aspect did not quite meet your needs. Summer school holidays will always be busy with...

382 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (206)
Viewed
Bathroom (8)
Viewed
Hotel & Grounds (26)
Viewed
Dining (17)
Viewed
Room/Suite (35)
Viewed
View from Room (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (112)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (154)
Viewed
Amenities (23)
Viewed
Double Room (22)
Viewed
Pool (8)
Viewed
Dining (26)
Viewed
Suite (32)
Viewed
The Hotel (19)
Viewed
Twin Room (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Business Centre/Function Rooms (5)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (5)
Viewed
Dining (1)
Viewed
Other (4)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Gloucester
2.2 km away
Mercure Gloucester, Bowden Hall Hotel
Mercure Gloucester, Bowden Hall ...
#1 of 2 in Upton St Leonards
784 reviews
3.6 km away
Holiday Inn Gloucester - Cheltenham
7.6 km away
Hatherley Manor
Hatherley Manor
#1 of 1 in Down Hatherley
806 reviews
Show Prices
Show Prices
Show Prices
3.3 km away
Hotel Ibis Gloucester
Hotel Ibis Gloucester
#3 of 21 in Gloucester
1,093 reviews
12.3 km away
DoubleTree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham
#1 of 1 in Charlton Kings
69 reviews
3.8 km away
The Edward Hotel
The Edward Hotel
#8 of 21 in Gloucester
347 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Hallmark Hotel Gloucester is perfectly located for explorers or business meetings, just 5 minutes drive away from the M5 and a short taxi journey from Gloucester train station. Within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre. The hotel has 95 bedrooms including 6 family rooms. Why not enjoy a delicious meal in the brasserie or relax within the bar and lounge. Unwind in the health club with a swimming pool, children’s pool, squash court and beauty treatment area. If you are here for business, we have meeting rooms for up to 200 delegates. The hotel also has a Civil Ceremony licence and a versatile wedding suite for up to 200 guests. Plenty of onsite parking and free Wi-Fi awaits. Plus, BT Sport is now available in the bar/lounge area. ... more   less 

Additional Information about Hallmark Hotel Gloucester

Address: Marlstone Close | Robinswood Hill, Gloucester GL4 6EA, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: $117 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotwire, Priceline, Cancelon, Cheap Tickets, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hallmark Hotel Gloucester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada
Hotel Style:
#2 Business Hotel in Gloucester
#4 Luxury Hotel in Gloucester
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Gloucester staff and other travellers.
17 questions
Ask a question
Worcester, United Kingdom
3 months ago
Hereford, United Kingdom
4 months ago
London, United Kingdom
8 months ago
9 months ago

See all questions (17)

Questions? Get answers from Hallmark Hotel Gloucester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool is busy early Saturday morning with a toddlers swimming club.”
tonyj704, 17 May 2017 | Read review
“Quite a lot of stairs so mention when booking if you have mobility problems.”
W3334IFalanj, 8 May 2017 | Read review
“Not at the back of the hotel if my experience of the laundry wagon is anything to go by..!”
qprbrian, 8 May 2017 | Read review
“This hotel is situated in some attractive grounds, in the middle of a housing estate.”
wevvap, 3 May 2017 | Read review
“Not the rooms on the other side of the bar - these overlook people's back gardens”
R2974QDrachelb, 1 May 2017 | Read review
5 of 5
Booking.com
USD 89* /night
View Deal
Expedia.comUSD 93
TravelocityUSD 94
TripAdvisorUSD 89
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates