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You stay at a Travelodge because they are usually convenient, reasonably well appointed and you usually know what to expect. During our recent stay at the Waterford Travelodge, a fleet of cabs arrived at about 3am and disgorged numerous 30 somethings from a stag party,...More
Thank 0terryt
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 18 August 2016
Dear 0terryt,
Thank you for taking the time to leave a review of the hotel and once again many thanks for taking the time to talk to myself at check-out the next morning. We do sincerely apologise for the noise disruption that occurred on the...More
Stayed here at the weekend for a family reunion... While it is a budget hotel, our room was spacious, clean and comfortable. Staff were very friendly and helpful... General manager even organised a car hire for us and gave us lots of info on things...More
Thank Sinead B
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 18 August 2016
Dear Sinead B,
Many thanks for your kind words. We were all delighted to see that you enjoyed your stay with us and i hope that your family also enjoyed staying with us too. It was a pleasure having your group here in the hotel...More
Basic hotel with few facilities except the bed! First room smelled of cigarette smoke so we moved, second room smelled of something unpleasant but unidentifiable - maybe detergent. It's outside the city centre in an industrial area - there are fast food outlets around and...More
Thank Brian_Galway
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 13 August 2016
Dear Brian_Galway,
Thank you for your review of our hotel. Please accept my most sincere apologies for the issues that you mentioned. This is unforgivable, is something that should not have happened and is certainly not the usual standard that aim to provide here in...More
Absolutely awfull dirty rooms towel rail hanging off.hair all in Bath tub cracked broken tiles in bathroom.as we were loading the car at 11.30 am we took the suitcases out left everything else in there and closed the door came back to our room door...More
1 Thank Adam K
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 23 August 2016
Dear Adam K,
Thank you for your feedback. Once again i do apologise for the mix up with our housekeeping dept on the day of your departure. This should not have happened and i have spoken to the member of staff in question regarding this...More
Had a very enjoyable stay at the Travelodge in Waterford recently, very clean, comfortable and welcoming. Would recommend, it's a good location and Rocking Joe's Diner was delicious and great value. Will return.More
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Thank margaretbV4180KS
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 10 August 2016
Dear margaretbV4180KS,
Thank you for your kind words. We are all delighted to see that you enjoyed your stay with us here in Waterford. It was an absolute pleasure having you stay with us and hopefully we will see you again very soon :)
Regards,...More
Response from GM_Waterford | Property representative |
Dear Totty01,
Thank you for your comments. As the above is rather detailed i would gladly welcome the opportunity to discuss these matters with you in person. Could i ask that you please send a private message to myself... More
Dear Totty01,
Thank you for your comments. As the above is rather detailed i would gladly welcome the opportunity to discuss these matters with you in person. Could i ask that you please send a private message to myself here via tripadvisor with a contact number and a suitable time to call you.
Many thanks
Conor