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Metro Hotel Dublin Airport

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Metro Hotel Dublin Airport
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581 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Reviewed 3 January 2016 via mobile

Originally chose this hotel because it was near the airport and offered slightly better value for money than the other hotels in the area. Huge error. Upon entering our room it stank of smoke, as if someone had been smoking in it for weeks. Thankfully the guy at reception managed to find us another room and stuck two twin beds...

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Helpful?
1Thank Chris P
MHDA, Manager at Metro Hotel Dublin Airport, responded to this review

Dear Chris P Thank you for your review. It is disappointing that you chose to make your grievance public rather than address it directly with management, whereby we will always endeavour to work with our guests to reach a fair outcome. I would stress that you were allocated a non smoking room and we have no record of anybody smoking...

Reviewed 3 January 2016 via mobile

Stayed for a night over New Years and it was just ok, the rooms were a little smaller than average I felt but bathrooms were pretty. What dissappointed me was breakfast , very little to choose from in the " hot " section & cold wasn't much ether. Staff were very nice

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Helpful?
Thank Dessiebabiie
MHDA, Manager at Metro Hotel Dublin Airport, responded to this review

Dear Dessiebabiie Thank you for taking the time to post your review. I would hope that our guests would have a better than OK experience when staying with us, so I am disappointed that's how you felt. Your points about the breakfast have been noted, and will be discussed in more detail with the management team. Hopefully we will see...

Johannesburg, South Africa
Reviewed 3 January 2016

We thought, based on the online photographs and the fact that the hotel offered an airport shuttle service, that it would be a decent option to stay at. Unfortunately the website photos are completely deceptive, perhaps deliberately so, in that the hotel is in desperate need of an upgrade, with carpet and bedding thread bare; this along with the fact...

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Helpful?
Thank Kerry F
MHDA, Manager at Metro Hotel Dublin Airport, responded to this review

Dear Kerry F Thank you for your review, I am always disappointed to hear when somebody has a negative experience with us. It is unfortunate that you chose not to address the details of your frustration directly with the hotel during your stay, as we would have been able to try and remedy the situation directly for you. In relation...

Easton, Pennsylvania
Reviewed 22 December 2015

The room itself was adequate. If you want to pray Hilton Prices, then stay there. But our rooms was clean, spacious and adequate. Serviced each day (stayed four nights and used the bus which is a short walk to catch a ride to the center of Dublin). Breakfast was just adequate and would suggest getting food at the airport as...

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Helpful?
Thank Marb E
MHDA, Manager at Metro Hotel Dublin Airport, responded to this review

Dear Marb E Thank you for your constructive feedback, it helps us to evaluate and improve. I am glad that you liked your room, and found our 'desk folks' to be very helpful. Hopefully we will see you again soon Kind regards Mark Williams General Manager

Galway, Ireland
Reviewed 17 December 2015

Room 315 has a mould problem. The moment you enter the room you can get the smell. I noticed patches on the wall around the room and thought nothing of it initially, but after about 10mins it struck me what it could be because I've seen this kind of thing before. Sure enough, behind the bed I found black mould....

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3Thank T_Higgins2
Reviewed 17 December 2015 via mobile

Myself in a group of four were staying in this hotel on a Friday night, we had a concert to go to in the three arena. The hotel is fairly easy to get to just off the M50 but there didn't seem to be many parking spaces for the hotel. At reception there was a bucket catching water which was...

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Thank Georgio01
MHDA, Manager at Metro Hotel Dublin Airport, responded to this review

Dear Georgio01 Thank you for your review. I must apologise for the leaking ceiling, it certainly isn't something that you expect to see when arriving at a hotel. However, unfortunately even the best buildings can leak from time to time, especially when subjected to the volume of rainfall we had in December. As you have acknowledged, it was a very...

Reviewed 11 December 2015 via mobile

Good rooms that could use some improving, better tv's and water and tea for all etc.... Better rates than anyone around, bang for your buck. BEST service and hospitality I've ever experienced in any Dublin Hotel, the Driver, Michael from the time he picks you up makes you feel like you're returning home and Kristel at reception will assist and...

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Helpful?
3Thank unami m
MHDA, Manager at Metro Hotel Dublin Airport, responded to this review

Dear Unami M Thank you for your review, I couldn't agree more, we do offer the BEST service and hospitality, and all in all the BEST value in the proximity of Dublin Airport. Thank you once again, and I look forward to welcoming you back to stay with us in the near future. Kind regards Mark Williams General Manager

Reviewed 10 December 2015 via mobile

I picked this hotel to park and fly as had early morning flight and is close to airport and had the pleasure of the been driven to and from airport by the lovely bus drivers Michael and marchin, I found them to be professional and helpful with my bags and so chatty which made us feel so comfortable, Would highly...

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Helpful?
1Thank Kerbear78
MHDA, Manager at Metro Hotel Dublin Airport, responded to this review

Dear Kerbear78 Thank you for your review. It is always pleasing to read about a positive experience had with us, and i greatly appreciate that you will 'highly recommend' our service . I hope we can provide you with many more enjoyable experiences in the future. Kind regards Mark Williams General Manager

Brasov, Romania
Reviewed 7 December 2015

The hotel looks better in pictures than in reality, but it's an excellent price-quality-location deal. Now they are modernizing it. I do hope the people who work there are well paid because they compensate big time in terms of attitude and help and service with the fact the the rooms look old and are a bit noisy (the irish wind).They...

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Helpful?
Thank Alina M
MHDA, Manager at Metro Hotel Dublin Airport, responded to this review

Dear Alina M Thank you for your review and for the positive comments about our staff. I agree that they are all GREAT and it is pleasing to see their dedication and hard work acknowledged in your review. I have taken particular notice of your comments relating to our Vegan / Vegetarian options and will ensure that an improvement is...

Thunder Bay, Canada
Reviewed 27 November 2015

Hotel looked much better on internet site. Needed repairs, tacky worn furnishings & little room to move. One staff member was incredibly helpful but not much service & very long wait to register. Rooms were noisy. Good bus service into town near hotel.

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Helpful?
Thank Debbie M
MHDA, Manager at Metro Hotel Dublin Airport, responded to this review

Dear Debbie M Thank you for your review. I am really sorry to hear that you were disappointed in your stay. The hotel bedrooms are currently undergoing a complete refurbishment which includes new furnishings, new five star beds, a walk in power shower, 32 inch flat screen televisions with 50++ satellite digital channels, and FREE 100Mbps Wi-Fi throughout the hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Metro Hotel Dublin Airport is a 3 star hotel located 8-10 minutes from Dublin Airport via airport shuttle and only 20 minutes from the city centre, the hotel comprises of 88 guest rooms, Bistro 9 Restaurant & Bar, 3 dedicated meeting rooms and secure car parking. All rooms are fitted with a power shower, hypnos beds, work desk, flat screen television with 50 satellite channels and complimentary internet access via 100Mbps Wi-Fi. Bistro 9 Restaurant serves a cooked breakfast daily, light lunches and evening meals/bar snacks until midnight. ... more   less 

Additional Information about Metro Hotel Dublin Airport

Address: Santry Cross, Ballymun Road, Dublin 11, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Price Range: $83 - $688 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Metro Hotel Dublin Airport 3*
Number of rooms: 88
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Also Known As:
Days Inn Dublin
Days Hotel Dublin Airport
Hotel Style:
#1 Best Value Hotel in Dublin
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Questions & Answers

Here's what travellers have asked, with answers from Metro Hotel Dublin Airport staff and other travellers.
14 questions
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co clare
Boston, Massachusetts
1 month ago
1 month ago

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Questions? Get answers from Metro Hotel Dublin Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the east side - that is, not over the main road should be quieter.”
 of 5 bubbles susanlyons37, 20 Feb 2017 | Read review
“even we were on the 1st floor it was still quiet.”
 of 5 bubbles thannencynthia, 16 Feb 2017 | Read review
“Not sure if all suites are on first floor, close to the road, probably only downside”
 of 5 bubbles 50eithnec, 14 Feb 2017 | Read review
“Get a room at back of hotel if possible away from road”
 of 5 bubbles , 6 Feb 2017 | Read review
“Room 116 was perfect.”
 of 5 bubbles Firewind2009, 23 Jan 2017 | Read review
5 of 5