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Hilton Garden Inn Dublin Custom House

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#51 of 150 Hotels in Dublin
Certificate of Excellence
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Hilton Garden Inn Dublin Custom House
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323 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Dublin, Ireland
Reviewed 3 days ago NEW

Christmas shopping Reception needs training on attitude but all other staff remarkable , especially the waffle chef on Sunday morning, rooms spotless, location brilliant for shopping, transport ideal location

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Helpful?
Thank Catering04
Athens, Greece
Reviewed 5 days ago NEW

Really quiet and fully practical.spent 4 nights there.sleeping was outstanding (which matters for me in biz trips), gym was 24/7, breakfast was quite good (minus the coffee served.lack of options and poor quality)

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Thank 192andresaa
Moate, Ireland
Reviewed 1 week ago

Big step up from Jury experience. breakfast was very good rooms require another renovation to match downstairs car park expensive at 18 euro room price was 89 euro under Jury , now 160 which would be fine if parking was included

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Thank fitnessman
Belfast, United Kingdom
Reviewed 1 week ago

The hotel has a great location. Its within walking distance to the Aviva stadium. Parking is convenient, right at the back door of the hotel 16 Euro for the night. The room was spacious and well kitted out for our stay. We also used the restaurant in the evening for a meal when we came back from the match and...

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Thank Daviej34
Ashtead, United Kingdom
Reviewed 1 week ago

Stayed at Hilton Garden Inn for one night. The overall experience was very good. I booked online and pre-paid including breakfast. The cost was less than half some other similarly located hotels. Staff were friendly. The rooms were fresh, cool, dark, quiet and very good for sleeping. Queen room was large and with a large bathroom. Buffet breakfast was good...

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Thank Colin C
Belfast, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for 2 nights last week for a business trip. Perfectly located for a business trip to IFSC area. I stayed here once before when it was Jury's and said I wouldn't return again as I really was not impressed. Thankfully it's now a HGI and so much better than before! Rooms have been revamped to a high standard,...

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Thank Victoria S
Reviewed 1 week ago via mobile

This is the second time myself and friends stayed in this hotel. We had the same issues in the summer when we were hours waiting on three bedrooms to be ready bare in mind checkin is at 3pm we were there at 3.15pm and not one room was ready. We only returned because in the summer we were compensated with...

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Thank lthomozzy
Reviewed 1 week ago via mobile

Stayed here for a weekend to see the rugby and the hotel is ideally placed for walking into Temple Bar and the rugby also. Small rooms - and not what you would expect from a Hilton - but the breakfast was good enough. One issue was that there was no concierge service which was unusual and unhelpful.

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Thank HospitalityHarry
eire
Reviewed 2 weeks ago

Stayed for one night on B&B basis as it seemed close enough to the O3 Arena where we were attending the Rod Stewart concert. The reception process was effortless and we were into our room within a few minutes of our arrival. One unusual observation at reception is they do not accept visa-debit as a charge card apparently you need...

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Thank tcpEire
Vilnius, Lithuania
Reviewed 2 weeks ago

If you are in town on business or are looking for the hotel close to CCD or IFSC, then Hilton Garden Inn is your choice. Proximity of Dublin attractions such as 3Arena and Temple Bar and easy access from Airport (airlink bus route 747 literally stops in front of the door) is another advantage.

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Thank aleksandrk782
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Aleksandrak782, Thank you for your review of our hotel and we are delighted that you enjoyed your stay with us. Our hotel is ideal for both the business and leisure guest who have easy access to all attractions as well as the key shopping and tourist areas in Dublin. I hope to welcome you back in the near future....

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Explore the city from our family-friendly Hilton Garden Inn Dublin Custom House hotel, just 10 minutes from the city centre. You'll be within walking distance to a variety of public transportation options as well as dining, shopping and businesses. Stroll down Grafton Street - Ireland's most famous shopping street. Unwind in a spacious room with large, comfortable beds, a 40-inch HDTV, mini-refrigerator and laptop safe. Get work done with complimentary WiFi in your room while seated at the workstation with ergonomic chair. Dine at Oly's Bar & Restaurant, our on-site bar and restaurant. Food is served throughout the day until 10pm with options for breakfast, lunch and dinner. The kids will enjoy a menu designed just for them. Enjoy a pint of Guinness at the comfortable bar while watching sports on the large screen TVs. Stay committed to your workout routine in the fitness centre with cardio equipment and free weights. Be productive in the business centre with complimentary WiFi and printing. ... more   less 

Additional Information about Hilton Garden Inn Dublin Custom House

Address: One Custom House Quay, Dublin, Ireland (Formerly Jurys Inn Dublin Custom House)
Region: Ireland > Province of Leinster > County Dublin > Dublin
Price Range: $145 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dublin Custom House 3*
Number of rooms: 239
Reservation Options:
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Also Known As:
Jurys Inn Custom House Hotel Dublin
Jurys Hotel Custom
Jurys Inn Dublin
Hotel Style:
#31 Family Hotel in Dublin
#41 Romantic Hotel in Dublin
#46 Business Hotel in Dublin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dublin Custom House staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Dublin Custom House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“back rooms are extremely quiet...”
 of 5 bubbles tcpEire, 24 Nov 2016 | Read review
“High floors are quieter”
  • View from room: Samuel Beckett Bridge over the river Liffey at sunrise
 of 5 bubbles BostonFrequentTrav1, 20 Nov 2016 | Read review
“River View rooms can be quite noisy at night from the heavy street and sidewalk traffic in front of the hotel.”
 of 5 bubbles mhkay, 19 Nov 2016 | Read review
“Ask for a room overlooking the river. The view out the back is less than inspiring.”
 of 5 bubbles Karends1101, 14 Nov 2016 | Read review
“River facing, upper floors seemed to be good.”
 of 5 bubbles BangorBT, 30 Oct 2016 | Read review
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