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The Westbury

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The Westbury
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3,640 Reviews from our TripAdvisor Community

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Showing 3,439: English reviews
Reviewed yesterday NEWvia mobile

Stayed for one night only unfortunately. Best staff I've ever come across in a hotel. Our room wasn't huge but it was classy. The restaurant and bar staff where so helpful and attentive. The price of food and drinks was expensive but the cost of the stay considering the standard and location of the hotel was very reasonable. Check-in and...

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Thank Alan M
Letterkenny
Reviewed 2 days ago NEW

First thing you notice is the warm smile which is short supply these days. That goes all the way too. Staff are very friendly and helpful. Hotel is very central , the rooms are spacious, clean and modern. Unfortunately I didn't get to taste the food in Westbury but the menu looks mouth watering. I would definitely recommend , the...

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Thank Santhosh D
Marlborough, Wiltshire
Reviewed 2 days ago NEW

We had a wonderful evening in Dublin and our stay at the Westbury helped with the experience! The general hotel is lovely the bar and staff very friendly and knowledgable (try Carl's French 75 and Michael's Negroni!). Service is impeccable, room service breakfast was spot on. Hotel is in a great location to get to to the city's museums, shopping,...

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Thank omsfmpotts
Reviewed 3 days ago NEWvia mobile

The only criticisms I give this Hotel are, sort out the key card issue it's a pain to customers and staff, I can't recall a time when the key card failed so much! Also the kitchen staff need to keep an eye on quality as one morning I had a very obvious stale bread heated up for my Egg Royal....

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1Thank Paul G
Wakefield, United Kingdom
Reviewed 3 days ago NEW

Staff were friendly and welcoming, accommodated us on early check-in. Were offered a hot towel to refresh our hands on arrival which was welcomed. Hotel generally is 5 star, with beautiful furnishings and elegant interior. Unfortunately we were given a room just about opposite the elevator (and outside the main corridor door which would keep out noise), which created some...

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Thank Marianne_fr1
Cork
Reviewed 3 days ago NEW

We were in Dublin for a Birthday celebration and the location of the hotel was ideal and the service was outstanding. It was also an ideal location for shopping the Grafton Street area. The standards in this hotel are outstanding and i would certainly recommend spending the few extra Euro for the experience the Westbury provides.

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Thank 461niallc
Warwick, New York
Reviewed 5 days ago NEW

Everything from our warm welcome to our departure was of the utmost professional attitude. The staff was so informative, caring and helpful with our visit. They went above and beyound our expectations, from offering us a room to use while ours was being prepared to helping us find our way in this wonderful city of Dublin. Cheers to all at...

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1Thank Susan W
Glasgow, United Kingdom
Reviewed 5 days ago NEW

The Westbury is a beautiful hotel, ideally located, with friendly staff and a lovely atmosphere. We always love coming back - feels like home... but posher!! Room service was quick and friendly and breakfast in our room was a real luxury. We'll be back!

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1Thank Helen R
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this review

Dear Helen R, Thank you for your wonderful review following your recent visit to us. I am thrilled that you had such a wonderful time and I have passed your comments to all the Team. Thank you for your kind words and recommendations. I hope we have the pleasure of welcoming you back again for another great stay at The...

London
Reviewed 6 days ago NEWvia mobile

We are family of 4 and stayed in a Deluxe Room with 2 queen beds. Spacey room, helpful staff and a really great location in the heart of temple bar. But the room was faded, especially the bathroom. The shower was not usable as it was impossible to adjust the temperature (it was either too hot or too cold). We...

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5Thank sakuralondon
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this review

Dear sakuralondon, Thank you for taking the time to share this important feedback with us. Whilst we are glad to receive your positive remarks in some areas including a warm welcome and our wonderful location. However, it is truly disappointing to know that we failed to meet your expectations in other areas. There are some inexcusable service shortfalls you brought...

Dublin, Ireland
Reviewed 1 week ago

I booked an overnight stay in the westbury hotel as a little surprise for my husbands 40th birthday and I picked there because of its location and because I thought it would be a special treat with a touch of class due to the special day's celebrations that was in it. The staff were friendly and helpful when checking in...

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6Thank tinamcorcoran
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this review

Dear tinamcorcoran, Thank you for taking the time to share your feedback with us following your recent stay. Your feedback is so important to us in our efforts to continually improve on all our guests experience here at The Westbury Hotel. I am pleased that there were a number of positives from your stay, however, I am sorry to learn...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of The Leading Hotels of the World and rejuvenated by a multi-million euro refurbishment, The Westbury is an urban retreat with Dublin city on its doorstep. Located just off Grafton Street, in the heart of Dublin, this stylish 5-star hotel provides easy access to the city's best entertainment and business districts. ... more   less 

Additional Information about The Westbury

Address: Balfe Street, Dublin, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Price Range: $319 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westbury 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Westbury Hotel Dublin
Westbury Dublin
Hotel Westbury
Hotel Style:
#2 Family Hotel in Dublin
#2 Romantic Hotel in Dublin
#7 Luxury Hotel in Dublin
#9 Business Hotel in Dublin
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Questions & Answers

Here's what travellers have asked, with answers from The Westbury staff and other travellers.
39 questions
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Questions? Get answers from The Westbury staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask where it will be !”
 of 5 bubbles irenef285, 28 Jan 2017 | Read review
“Room at front of hotel have stunning views”
 of 5 bubbles 657denisek, 21 Jan 2017 | Read review
“Do not take "front facing room" on the 2nd floor, your view will be a brick wall in room 214”
 of 5 bubbles 183annemarieh, 19 Jan 2017 | Read review
“If you are sharing a double with a friend you may want more space between the beds than was on offer in the room we booked.”
 of 5 bubbles VeeP40, 18 Jan 2017 | Read review
“We were in 615 - a Luxury Suite. Great bed, awesome bathroom and city views.”
 of 5 bubbles patrickcQ8080YI, 17 Jan 2017 | Read review
5 of 5