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Western House Hotel

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Traveller (177)
Room & Suite (104)
Dining (18)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“courtyard room”(84 reviews)
“main building”(75 reviews)
“jockey club”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from Western House Hotel
Offers & Announcements: Wine|Dine|Stay
Offers from Western House Hotel
Offers & Announcements: Wine|Dine|Stay
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Reviews (875)
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Traveller rating
595
179
48
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15
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595
179
48
22
15
Show reviews that mention
All reviewscourtyard roommain buildingjockey clubayr racecourserace coursewedding guestswedding meallovely hotelfirst classwedding receptionhot chocolateevery member of stafflittle extrashuge bedchecking outwould highly recommend this hotelattending a wedding
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1 - 5 of 859 reviews
Reviewed today

Booked on a special offer B & B rate for Courtyard Room. These rooms have been refurbished, with access to building and room by contactless card (which work flawlessly). The attention to detail throughout is incredible, I don't think we have ever been in a...More

Thank firewire204
Hotel's Favourite
Reviewed 5 June 2017 via mobile

Second time I have stayed at this hotel and as per last visit it is first class, between the staff, surroundings and food this hotel is by far one of the best I have stayed in. Each and every member of staff is a credit...More

2  Thank marian1958
Response from WesternHouse014, General Manager at Western House HotelResponded 5 June 2017

Good morning marian1958 Thank you for for leaving a fantastic review on your visit to our hotel. I am really pleased to see that, as always, you have been well looked after by our team. We are very proud of our staff and the customer...More

Reviewed 1 week ago

We arrived very late to the hotel so didn't avail of any of the facilites (except for getting a couple of classes of juice at the bar to bring to our room which wasnt charged for!) but check-in was facitiated promptly and smoothly and the...More

2  Thank Ruth H
Response from WesternHouseHotelAyr, General Manager at Western House HotelResponded 1 week ago

Good morning Ruth H Thank you for the excellent review. I am pleased to see that our facilities were up to scratch and that the team look after you upon your arrival. Hopefully next time you're over you'll get to spend a bit more time...More

Reviewed 3 weeks ago

We have stayed here on 3 occasions since October and returning now on a regular basis for DBB for one or two nights. We have stayed in both the Main Hotel and Courtyard rooms and both are excellent, spotlessly clean, well appointed and very comfortable...More

1  Thank David W
Response from WesternHouseHotelAyr, General Manager at Western House HotelResponded 2 weeks ago

Good morning David W Thank you for leaving such a fantastic review on your recent visit. Great to see that you enjoyed your stay with us and that you appreciated the cleanliness, service and grounds. We look forward to welcoming you back. Kind regards Gary...More

Reviewed 3 weeks ago via mobile

Lovely location. Friendly staff, very helpful and very comfortable hotel. Brought the dog he loved running about the racecourse The court yard rooms are very spacious and have everything if u need in them.More

1  Thank Karen C
Response from WesternHouseHotelAyr, General Manager at Western House HotelResponded 2 weeks ago

Good morning Karen H Thank you for taking the time to leave a review on your recent stay at our hotel. I am pleased to see that you enjoyed your time here and glad that your dog loved running around the track! We look forward...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 80 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Ayr
#4 Family Hotel in Ayr
#7 Romantic Hotel in Ayr
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 80 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Ayr
#4 Family Hotel in Ayr
#7 Romantic Hotel in Ayr
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (177)
Room & Suite (104)
Dining (18)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
anneHighlands
7 May 2018|
AnswerShow all 15 answers
Response from WesternHouseHotelAyr | Property representative |
Good morning anneHighlands Unfortunately we do not have a gym on site. There are gyms in close vicinity to the hotel however. Our reservations team will be able to assist with information on these facilities. Kind... More
1
Vote
Pam K
26 August 2017|
AnswerShow all 5 answers
Response from WesternHouseHotelAyr | Property representative |
Hi Pam K. Check in is from 2pm and check out is by 11am. Hope this helps! Kind regards, Gary White General Manager
1
Vote
Janice M
28 July 2017|
AnswerShow all 3 answers
Response from WesternHouseHotelAyr | Property representative |
Hi Janice M. Breakfast is from 7am -10am Monday to Saturday and 8am - 10am on Sundays. Hope this helps! Kind regards Gary White General Manager
1
Vote
Room Tips
"All the rooms we have stayed in, provide an excellent ambience though the Main Hotel are larger with more..."
Read review
"Rooms at front have lovely view of gardens"
Read review
"All rooms are lovely"
Read review
"Rooms in the main hotel are at a premium but well worth it."
Read review
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