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Western House Hotel

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#2 of 18 Hotels in Ayr
Certificate of Excellence
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1 room 2 adults 0 children
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Western House Hotel
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743 Reviews from our TripAdvisor Community

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Showing 732: English reviews
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East Ayrshire, United Kingdom
Reviewed 2 days ago NEW

Our daughter got married on Saturday, what a venue, what a hotel, staff excellent, rooms excellent, bridal suite out of this world looking on to the racecourse ,the weather was perfect sun was shining all weekend, I cannot thank the staff enough they organized everything to perfection a big thank you for making it a perfect day for all the...

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1Thank annie29052015
Glasgow, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here for wee break. We try different hotels each month and this has to be the best, by far! Staff extremely attentive and pleasant. Rooms, gorgeous and very clean. Food was amazing for dinner and breakfast. You definitely get value for money here. I could go on and on because we loved staying here so much. There was a...

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1Thank Elaine R
Reviewed 1 week ago via mobile

Room was one of the best we have stayed in, large spacious and very clean. Option to ring reception for ice or fresh milk to be delivered was a nice touch as were bath robes and slippers. Decided to eat in hotel resturant,food was excellent as were all members of staff. Will certainly be returning here for another visit.

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1Thank Lynne M
Long Eaton, United Kingdom
Reviewed 1 week ago via mobile

Fab stay and brilliant service. We will be back because its good traditional service from staff who care, take note south of the border. Food is very good and plentiful. Rooms where large and comfortable.

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Thank davephil2016
Aberdeen, United Kingdom
Reviewed 1 week ago

We have family in Ayr and the hotel we usually use was full so I found this via the Hotel app. Staff were very helpful and friendly and our room was very spacious and comfortable. We were in a courtyard room and the walls were rather thin but no noise to speak of. We ate in the restaurant and were...

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Thank mrsanne7
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning mrsanne7 Thank you for taking the time to leave such a positive review regarding your recent visit to our hotel. I am really pleased to see that you enjoyed the food, service and your bedroom. We look forward to welcoming you back to Western House Hotel. Kind regards, Gary White Hotel General Manager

Reviewed 1 week ago via mobile

Stayed for a wedding. Wedding couldn't be faulted. Lovely meal was served. We stayed in the Annex and our room was a brilliant size especially travelling with a toddler. Couple of things could be better-the bathroom was freezing and the towel rail was too close to the toilet to use it as a heater. Also we were at the far...

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Thank MMG106
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning MMG106 Thank you for leaving a review on your recent visit to Western House Hotel. It's really great to see that you enjoyed the wedding and the food served. I will notify Chef in regards to breakfast - this certainly should not have been the case with the buffet and usually we offer less food more frequently. I...

Leicester
Reviewed 2 weeks ago via mobile

Really is a great hotel that truly lives up to its 4 stars. The rooms are spacious and the bed was lovely and comfortable. The bathroom was great with a power shower to die for. The restaurant was absolutely awesome. IDE have a serious weight problem if I stayed for long as the food was awesome. I really hope I...

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Thank jonnyboy1
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning jonnyboy1 Thank you for the great review. I'm pleased to see that you enjoyed the bedrooms and the food. I will pass on your comments to everyone and we look forward to welcoming you back to Western House Hotel. Kind regards Gary White Hotel General Manager

York, United Kingdom
Reviewed 2 weeks ago

Had a one night stay as we had a horse running at Ayr Racecourse which the hotel is next door to. Check in staff were very helpful and friendly. Our room was in the annexe. It was vary spacious with a very nice big bathroom with an amazing shower. Facilities andfurnishings were of a very good standard making for a...

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1Thank parker19912017
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning Parker19912017 Thank you for leaving such a fantastic review regarding your stay with us over last weekend. It's fantastic to see that you enjoy the food, service and quality provided here at our hotel. I will pass on your complements to everyone and we hope to see you again next time you're up for racing. Kind regards Gary...

Reviewed 2 weeks ago via mobile

I've just returned home from what I can only describe as an exceptional experience at the Western House Hotel. I was there for two nights as I was the best man and the whole time we were looked after in every aspect. From arrival, the ladies on the front desk were amazing, a great breakfast (the staff and food were...

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2Thank Andrew H
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning Andrew H Thank you for leaving such an epic review. It was a true pleasure for our team and I to look after you all during the 2 days you were here. It's great to read that you appreciated the service, food and general ethos we have here towards customer service. I hope you all had a fantastic...

Glasgow, United Kingdom
Reviewed 4 weeks ago

Can't praise the Hotel (next to Ayr Racecourse) enough well run and organised, staff friendly and helpful. We were in the main building room 113 (Cheltenham) overlooking front of hotel/car parkwhich was a large room with sofa 40inch flat screen TV bed must have been at least 7ft wide. Bathroom had a separate shower and bath, usual toiletries, ironing board,...

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1Thank Ianlivi
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning IanLivi Thank you for leaving such a lovely review on our tripadvisor page. It's great to see that you enjoyed your bedroom and the service provided by the staff. Thank you for the recommendation and we look forward to welcoming you back. Kind regards Gary White Hotel General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Jockey Club
The Jockey Club
Cuisines: British, European, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An award-winning 4 Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms. The AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance. ... more   less 

Additional Information about Western House Hotel

Address: Western House 66 Craigie Road, Ayr KA8 0HA, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: $92 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Hotel Style:
#4 Family Hotel in Ayr
#4 Business Hotel in Ayr
#7 Romantic Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Western House Hotel staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 118 it looked on to the racecourse, but I think all rooms are very good.”
 of 5 bubbles annie29052015, 27 Mar 2017 | Read review
“Probably better to stay in the main building rather than in the courtyard rooms if the price is not much more.”
 of 5 bubbles mrsanne7, 18 Mar 2017 | Read review
“courtyard rooms are basically a block to the side of main hotel”
 of 5 bubbles rab2435, 27 Feb 2017 | Read review
“Don't miss our on a Full Scottish breakfast!!”
 of 5 bubbles A5741WTandrewb, 24 Feb 2017 | Read review
“Room 323 which is in top floor of courtyard rooms for view of racecourse.”
 of 5 bubbles mojo049, 13 Feb 2017 | Read review
5 of 5