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Mercure Ayr Hotel

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Mercure Ayr Hotel
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633 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Nakhon Ratchasima, Thailand
Reviewed 15 November 2016

Have been staying on and off on Hotel Mercure in Ayr since April. It is not the newest hotel could need an refurbish. Never the less the service has been fantastic on the stays. I have nothing to complain over from the crew on Mercure hotel. They have treated me as a new guest more or less everyday i went...

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Helpful?
Thank Bialaska2315
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for taking the time to review you stay with us, I am delighted that we were able to make this as comfortable as possible being a long time away from home. Please pass on our regards to all of your colleagues and we will hope to, one day, welcome you back should work bring you back...

Stranraer, United Kingdom
Reviewed 14 November 2016

When we arrived the girl on reception was very kind, cheerful and helpful! Room was a good size and very clean! Got to leave our bags as we went shopping got a bottle of wine while waiting for our train was nice and quiet very relaxing. We will be back

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Helpful?
Thank Cpga9595
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your stay with us recently. I am delighted that you had such an enjoyable break. I will be sure to share your comments with the entire team and we will look forward to seeing you again very soon. Kind Regards Lindsay Steele

Glasgow, United Kingdom
Reviewed 14 November 2016 via mobile

We stayed in the Mercure for one evening as we were attending a wedding nearby. My expectations were not high as the hotel's exterior lacks charm but I was pleasantly surprised. Although I feared the worst when I opened the door to the bedroom to find a very narrow corridor the room was actually very spacious and the bed more...

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Helpful?
Thank KDongle
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your comments following your stay with us recently. I am delighted that your stay was an enjoyable one on the whole. I am very pleased to read your comments regarding the team, they really do make the hotel, and I will be sure to pass on your kind words. I hope that we might get...

Glasgow, United Kingdom
Reviewed 8 November 2016

We stayed at this hotel for a 2 night break for my son's 21st birthday. We were so well looked after by the lovely staff. There was 22 of us for dinner and 18 of us staying overnight. Kerri from the event's team gave us a private room for dinner and allowed us to decorate this as well as giving...

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Helpful?
Thank Jackie W
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you so much for letting us know your feedback following your son's 21st birthday. I am delighted that the weekend went so well. I will be sure to share your comments with all our team who I know will take great motivation from your kind words. I hope that you will consider us again for any upcoming...

scotland
Reviewed 7 November 2016

We stayed at the hotel on 5/11/16 for an overnight as an itison deal. Receptionist was very friendly and helpful and we left our bags early in the morning to go shopping. After we checked in were given room 372. On the voucher it stated a classic double/twin room. We have stayed at the Mercure many times over the years...

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Helpful?
Thank lynbin
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your stay with us at the hotel, albeit that your stay was not an enjoyable one. Please accept my apologies. I believe that the issue with the booking has been explained and that you have been in touch with our Operations Manager who has looked to rectify the error. We hope to...

Scotland
Reviewed 1 November 2016 via mobile

This is a great hotel....some may think a little dates. ..but I didn't. The double room with single bed is a spacious room with en-suite, TV, WiFi, hot drink facilities and many more. Staff friendly...have yet to sample the food. Fairly central for shopping etc...all round good hotel...must be..have been there twice and will go back soon

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Helpful?
Thank Sunshinemama
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for taking the time to share your feedback with us following your stay at the hotel. I am delighted to read that this was such an enjoyable one. I will share your thoughts with all the team and look forward to seeing you again very soon. Kind Regards Lindsay Steele

Glasgow, United Kingdom
Reviewed 30 October 2016

Really enjoyed our 2 night stay, staff very helpful and friendly, room clean & comfortable. Excellent breakfast,enjoyed our evening meal in the bar with friends. Good leisure facilities. We have bought this deal agai and look forward to a return visit.

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1Thank maureen m
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your stay with us recently. I am delighted that your stay was such an enjoyable one. Your comments will be shared with all our team and we will hope to welcome you back again very soon. Kind Regards Lindsay Steele

Irvinestown, United Kingdom
Reviewed 29 October 2016 via mobile

Excellent location for walks on the beach and shopping including train access to Glasgow. Rooms were very clean with comfy beds. Breakfasts were lovely and we ate dinner one night in hotel and it was really tasty. Reasonably priced hotel, so good value, people who have written poor reviews can always choose to pay more for another hotel if they...

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Helpful?
1Thank Clarehughes6
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your comments regarding your recent stay with us. I am delighted that this was such an enjoyable visit. I will be sure to share your feedback with the team who I know will take great encouragement in reading your kind words. We all look forward to your next visit and hopefully we will get the...

Reviewed 28 October 2016 via mobile

We stayed here for my fiancé birthday in April. We arrived at the hotel , greeted by a nice member of staff and checked in Nice a quick. Normally any hotel would give a birthday guest a beer or a glass of wine but nothing. Any ways not important , we proceed to the lifts and headed to the top...

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Helpful?
Thank Danielle r
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your stay with us back in April. I am sorry that your stay was not an enjoyable one. Your comments have been shared with the team and I hope that in the last 6 months since your stay that these have been rectified where has been possible. With regards to birthday drinks,...

Reviewed 27 October 2016

A comfortable hotel good rooms and welcoming bar and dining area dinner was good staff very attentive and pleasant, cooked breakfast was not the best but the continental was good with a good choice The location is a short walk from the high Street, rail and bus stations

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Helpful?
1Thank Duncan C
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback regarding your stay with us recently. I am pleased that you had an enjoyable visit. I will be sure to pass on your comments to the team, I am delighted that you found them to be friendly and attentive as so many of our guests also mention. I know they will take great...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mercure Ayr Hotel

Address: Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: $102 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Ayr Hotel 3*
Number of rooms: 118
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Also Known As:
Ramada Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland
Hotel Style:
#4 On the Beach Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ayr Hotel staff and other travellers.
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8 months ago
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Questions? Get answers from Mercure Ayr Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor levels have gorgeous sea views”
 of 5 bubbles EdrinaD, 16 Jan 2017 | Read review
“Partial sight of sea if at front. But new windows would eliminate outside traffic noise.”
 of 5 bubbles WF6615, 5 Dec 2016 | Read review
“Front facing rooms have a view of Kyle of Lochalsh rear facing have a view of the Kyle shopping centre… I would ask for a room at the front”
 of 5 bubbles CoogMeister, 2 Dec 2016 | Read review
“Try and get a room away from the lifts.”
 of 5 bubbles robertn758, 16 Nov 2016 | Read review
“Rooms with a sea view are best on higher floors”
 of 5 bubbles jackiew511, 7 Nov 2016 | Read review
5 of 5