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Mercure Ayr Hotel

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Mercure Ayr Hotel
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640 Reviews from our TripAdvisor Community

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Showing 625: English reviews
scotland
Reviewed 10 September 2015

never eaten in the Mercure Ayr before and we were recommended it by friends , what a recommendation from the minute we stepped in the door the staff were warm and genuinely welcoming , we were seated quickly in the Brasserie and Kirsty our waitress was first class . Food wise it was flawless , we had the calamari and...

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Helpful?
Thank happysunnn
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your comments following your recent meal with us in the restaurant. I am delighted that your evening went so well. I will be sure to pass your feedback on to the team, especially Kirsty, and we will hope to be able to entertain you both again very soon. Kind Regards Lindsay Steele

falkirk
Reviewed 10 September 2015

The room was average, the shower head was lose and there were a few chips around the boxing in the bathroom, not much storage place, although the seaview makes up for it. The food was average, a bit pricey for what is essentially pub grub. Hot tub and pool make it worth the money, without the them I would not...

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Helpful?
Thank dawna197380
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thanks for your comments following your stay with us, although I am disappointed that this was not without it's issues. Please accept my apologies. I am pleased that you enjoyed the view from your room and took advantage of the facilities in the leisure club. Perhaps we might have the opportunity to welcome you back should you be...

oxford
Reviewed 9 September 2015

We unfortunately picked this hotel to stay for eight nights from the 28/8/15 we were given a room on the sixth floor but we were disgusted when we opened the door the room was in need of a complete refurb , I opened the wardrobe door and the dust on the bottom shelf was so thick you could write your...

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Thank holiday33Oxford
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback, although of course I am disappointed that your stay was not enjoyable. Please accept my sincere apologies. We shall be discussing the comments you have made at our next departmental meeting so that we can rectify these issues where is immediately possible. Kind Regards Lindsay Steele

Greenock, Scotland, United Kingdom
Reviewed 8 September 2015

Central location, short walk from train station, bus station, shops and seafront. Comfortable room, staff helpful and friendly, lovely buffet style breakfast. Could have done with a second chair and more storage space for bags. Would stay again if we come for next year's airshow.

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Helpful?
Thank Fiona M
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thanks for the feedback following your stay for the Scottish Air Show recently. I am delighted that you had an enjoyable weekend. I will be sure to pass your comments on to the team who I know will take great motivation from your kind words. I do hope that you decide to come back next year for the...

North Shields, United Kingdom
Reviewed 7 September 2015

Friendly and helpful staff at check in and at the bar. Great location for the Scottish Airshow. Got to car park early on the Saturday, glad I did as it was very busy. Room was good value as we booked it in advance, however it was a little dated and tired. The carpet was stained next to the bathroom, clearly...

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Helpful?
Thank Darren M
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your recent stay for the airshow, I am pleased that you had an enjoyable weekend. That weekend was incredibly busy and the car park was at full capacity due to this, so I can appreciate your comments regarding it. I am pleased to read your commentsregarding the friendly nature of the team....

Glenrothes, United Kingdom
Reviewed 6 September 2015

Stayed here overnight for business recently and it was adequate for business with really decent internet so that was a tick in the box straight away. Also the girl behind the desk checking me in was very friendly, polite and excellent at her job and the service continued throughout my stay, even after I'd checked out. That said the guy...

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Helpful?
Thank pbraid
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback regarding your recent stay with us on business. I am pleased that, on the whole, your stay was enjoyable. I am pleased that you were able to take advantage of the comlimentary WIFI and will be sure to pass your comments, both good and bad, on to the reception team. I am disappointed...

Glasgow, United Kingdom
Reviewed 6 September 2015

Stayed one night only for the air show. 10 minute walk to seafront. Close to shops and restaurants. Had a great room on top floor overlooking the sea. Slept like a log. Spacious room. Good sized bath a bonus. Staff friendly. Just £2 per day for car park.

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Thank walker782
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your comments following your recent stay with us for the Scottish Airshow. I am delighted that you had an enjoyable visit. Be sure to book up early for next year's event which will be bigger and better and we will look forward to welcoming you back. Kind Regards Lindsay Steele

Johnstone, United Kingdom
Reviewed 6 September 2015

This lovely Hotel is in the Heart of Ayr so close to the Beach a nice stroll away , also close to shopping centre and bars and clubs so excellent location , also 10 minute walk from train station. my Husband and i have been before and enjoyed the warm welcome from the hard working staff , we used the...

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Helpful?
Thank JOJOM582
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your most recent stay at the hotel. I am delighted that you had such an enjoyable experience. It is always nice to raed such positives words and I will be sure to share your comments with the team who I know will take great motivation from this. We will hope to welcome...

Livingston, United Kingdom
Reviewed 3 September 2015

Stayed here for a two night break earlier this week. Very average hotel. Fairly clean and comfortable bed. The main reason for the low rating is the shower - Zero water pressure. Stayed in hundreds of hotels and caravans and this was the worse shower I've ever used. Complained to reception and nothing was done about it. Hotel in general...

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Helpful?
Thank Paul G
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your comments regarding your recent stay with us. I am of course disappointed that your stay was not enjoyable. Please accept my sincere apologies. We shall be discussing the comments you have made at our next departmental meeting so that we can rectify these issues where is immediately possible. Kind Regards Lindsay Steele

Nijmegen, The Netherlands
Reviewed 3 September 2015

Arrived at the Mercure Ayr hotel this afternoon, planning to stay for 2 days. After seeing the room we decided to leave tomorrow. The room is huge (family room) but the beds were not properly done, some stains on one of the beds and worst of all, the bathroom wasn't properly cleaned. Hair all over the place. Travelling a lot...

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Helpful?
Thank Chris K
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback regarding your recent stay with us. Please accept my sincere apologies for the issues that you faced regarding the cleanliness of your room. Please be assured that every effort is made to ensure the highest levels of cleanliness possible are acheived and that we do not find the issues you faced acceptable. Your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mercure Ayr Hotel

Address: Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: $107 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Ayr Hotel 3*
Number of rooms: 118
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Also Known As:
Ramada Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland
Hotel Style:
#4 On the Beach Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ayr Hotel staff and other travellers.
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Questions? Get answers from Mercure Ayr Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the 4th floor with beautiful l views out to the Irish sea and the island of Arran also good views of the Ayrshire countryside”
 of 5 bubbles 394beverlyr, 19 Mar 2017 | Read review
“Higher floor levels have gorgeous sea views”
 of 5 bubbles EdrinaD, 16 Jan 2017 | Read review
“Partial sight of sea if at front. But new windows would eliminate outside traffic noise.”
 of 5 bubbles WF6615, 5 Dec 2016 | Read review
“Front facing rooms have a view of Kyle of Lochalsh rear facing have a view of the Kyle shopping centre… I would ask for a room at the front”
 of 5 bubbles CoogMeister, 2 Dec 2016 | Read review
“Try and get a room away from the lifts.”
 of 5 bubbles robertn758, 16 Nov 2016 | Read review
5 of 5