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Mercure Ayr Hotel

735 reviews
#14 of 17 Hotels in Ayr
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Traveller (138)
Room & Suite (39)
Dining (4)
Overview
  • Excellent20%
  • Very good34%
  • Average27%
  • Poor12%
  • Terrible7%
Travellers talk about
“sea view”(33 reviews)
“spa facilities”(11 reviews)
“central location”(23 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (735)Write a Review
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87
55
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All reviewssea viewspa facilitiescentral locationgood sizebuffet stylebus stationtown centresea frontgreat weekendbit datednight breakmy muma lovely stayjacuzzireceptionistscotland
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161 - 165 of 716 reviews
Reviewed 13 June 2016 via mobile

Stayed for an itison voucher weekend break with girlfriends. Check in was fast efficient and friendly. Dinner was booked in the hotel on the first evening but reservations hadn't informed the brasserie of our booking so had to wait half hour for a table staff...More

1  Thank Albalass_9
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 19 June 2016

Dear Guest Many Thanks for your comments regarding your recent stay with us. I am pleased that your stay was enjoyable on the whole. Please accept my apologies that the restaurant was not made aware of your booking for dinner. I do hope that this...More

Reviewed 10 June 2016

I was sent here with work and when I arrived through no fault of the hotel the booking had not been confirmed. The receptionist was very helpful and gave me a free pot of earl grey tea while the last room available in the hotel...More

Thank Dealande
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 11 June 2016

Dear Guest Thank you for your review following your stay with us through the week, I am delighted that the team went out of their way to ensure you were well looked after following the mix-up with your booking. I will be sure to share...More

Reviewed 4 June 2016 via mobile

Me and my family went here for a couple days just to get away from home. The rooms were very clean, rooms were very spacious, had hair dryers, iron, ironing board, clean towels everyday, room cleaned everyday. My stay here was amazing the staff were...More

Thank CourtneyTAnderson
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 11 June 2016

Dear Guest Thank you so much for your feedback, I am delighted that your stay was such an enjoyable one. I will be sure to share your feedback with the team and we will look forward to welcoming you back again very soon. Kind Regards...More

Reviewed 4 June 2016

Our club (40 people) were going to Ayr on a coach trip and having a small 12:00 lunch and a high tea at 17:00 . We took the car as we live close by.We contacted the hotel about parking and were told that we could...More

Thank WilliamH962
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 11 June 2016

Dear Guest Many Thanks for your feedback following your recent visit to the hotel, I am delighted that you had an enjoyable day out. I will be sure to pass on your thanks to the kitchen and restaurant teams and we will hope to welcome...More

Reviewed 3 June 2016

We've stayed here before, and it was fine on that occasion. This time we booked a double room, by phone, weeks in advance. We were shocked by the room we were given. It was clearly originally designed and built as a single room, two metres...More

1  Thank G_M_NGlasgow
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 11 June 2016

Dear Guest Thank you for your feedback following your recent stay although I am disappointed that on this occasion your stay was not enjoyable. Please accept my sincere apologies. Unfortunately we were unable to change your booking due to the hotel being at full occupancy...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 64 - USD 141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 64 - USD 141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (138)
Room & Suite (39)
Dining (4)
Hotel & Grounds (113)
Bathroom (7)
Questions & Answers
Ask a question
leanne a
2 August 2017|
AnswerShow all 4 answers
Response from Tracy M | Reviewed this property |
Hi I looked up the BT phonebook online for you. I think the number is 01292 269331. I hope this works and helps you,
0
Votes
MarjoryToner
17 June 2017|
AnswerShow all 8 answers
Response from patmcd | Reviewed this property |
Hotel has a 2 lifts and the bus station is 50yards away
1
Vote
claireleeLincoln
1 May 2017|
AnswerShow all 6 answers
Response from Jim C | Reviewed this property |
sorry - don't know
0
Votes
Room Tips
"Try the facilities sauna, steam room etc first class"
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"No evidence to enable me to comment."
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"Front Sea View"
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"Ask for a sea view"
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