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Friendly and helpful staff. Allocated bedroom 2, which was big, airy, and a quiet room. The bed was so hard, I found myself having to fold the duvet in half, to place on top of the 'mattress' and use the bed cover as a sheet!...More
Thank Margaret W
Response from Abbotsford1966, General Manager at Abbotsford HotelResponded 7 June 2017
You are the first ever to complain and I wished you had mentioned on the way out !
I will try and get you another room should you want to book again ,
My wife, who was born and grew up in Ayr, and I have stayed at the Abbotsford many times in the past few years. We wouldn't think of staying anywhere else even though we have family still residing in town. The staff,including Paul and Jason,go...More
Response from Abbotsford1966, Guest Relations Manager at Abbotsford HotelResponded 5 June 2017
Thank you indeed,always a pleasure,never a chore...Calvin
Was recommended here by our Guest House Owner as it allowed dogs..Enjoyed a lovely meal,, staff and locals were so friendly,, prices were reasonable.. will certainly go back. Th e only drawback was the road works outside but that was not the hotels fault
The hotel was in a pleasant location within an easy walk to the seafront. I stayed for 2 nights. The staff were very friendly and helpful. It's extremely clean, the bed was comfortable and the bed linen was crisp and clean and there were plenty...More
Stayed here for one night on business - decor is great, full of character, very Scottish. Room was good size, warm and comfortable. Spent most of the night in the bar with the log fire. Very friendly staff and regulars, including one who walked round...More