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Mansion House

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#3 of 7 Hotels in Elgin
Certificate of Excellence
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344 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Elgin, Moray
Reviewed 16 September 2015

My daughter and I visited the hotel for a Spa Day package for my daughter's birthday and it was just wonderful. Lynnie was so welcoming and just wanted to ensure that we were totally relaxed for the day. We used the gym, swimming pool, Jacuzzi and sauna before we had lunch. The young girl that saw to us during lunch...

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Helpful?
1Thank Pymmy
mstyson, Manager at Mansion House, responded to this review

Thank you for taking the time to post a review. We are delighted to hear that you thoroughly enjoyed your visit to the hotel for your Daughter's birthday treat. We look forward to welcoming you back soon.

Elgin
Reviewed 14 September 2015 via mobile

We came to the mansion house for a pamper day for my Nana's 80th birthday. This included full use of the leisure facilities: swimming pool, sauna, steam room, jacuzzi, lunch and then a treatment for each person. Everything was perfect from the word go. The staff could not have been more helpful and attentive if they tried. First class ladies,...

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Helpful?
Thank Leah A
mstyson, Manager at Mansion House, responded to this review

Thank you so much for your review. We are delighted to hear that you enjoyed your pamper package and thank you for all your lovely comments. We hope to have the pleasure of welcoming you back in the future.

San Diego, California
Reviewed 13 September 2015

Fantastic location, staff is top notch and the rooms were great. My only complaint was not being able to get onto the WiFi (which they said they are in the process of upgrading). Would come back for sure

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Thank RockStar_Travel_Lots
mstyson, Manager at Mansion House, responded to this review

Thank you for your review. It's great to read that you enjoyed your stay with us. Apologies for the poor wifi signal but I am pleased to say that work has commenced on our network and will be completed very soon. We look forward to welcoming you back to the hotel.

Edinburgh, United Kingdom
Reviewed 10 September 2015

we recently stayed for wedding anv. the staff help and friendly and food hit the spot. i would like thank all the staff for make so special for us both special the nightpoter/manger we will be back !!!!

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Helpful?
Thank dcarse
mstyson, Manager at Mansion House, responded to this review

Thank you for taking the time to post a review. We are delighted that you thoroughly enjoyed your recent stay and hope that you may return in the near future.

Inverness, United Kingdom
Reviewed 8 September 2015

Staff very friendly and helpful, 😃 pool and jacuzzi, steamroom and sauna all there for our needs, we brought towels but they are supplied just in case! Our therapist was friendly and cheery and really helped round off the day nicely! Food is deededelish- included in the spa package we took so even better! Lovely inviting, quirky decor and all...

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Helpful?
Thank Jilly S
mstyson, Manager at Mansion House, responded to this review

Many thanks for your review. It's great to hear that you enjoyed your Spa Package at the Hotel, we look forward to welcoming you back soon!

Aberdeen, United Kingdom
Reviewed 6 September 2015 via mobile

We recently stayed for 2 nights whilst attending a family wedding. We booked a family room for 2 adults & 2 children at a rate of £200 a night b&b which I thought was VERY expensive and even more so when we got there. The room was small and the sofa bed could not accommodate our 2 children and we...

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1Thank Kiredegra
mstyson, Manager at Mansion House, responded to this review

Thank you for your review regarding your recent stay. We are pleased to read that you found the Giant Sleigh Bed very comfortable and enjoyed breakfast, however we are surprised that you feel we are overpriced, in our opinion when you break the rate down to £50.00 per person for 2 Adults and 2 older teenagers this is a very...

Reviewed 5 September 2015 via mobile

We stayed here for 3 nights at the end of August as part of a nostalgia trip to places where we had lived when I was in the RAF. This is a comfortable, old-fashioned hotel with beautiful grounds. The rooms we had were well-appointed and comfortable but with the odd sign of wear. The food was excellent and promptly served....

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Thank Owen W
mstyson, Manager at Mansion House, responded to this review

Thank you for posting a review. We are delighted that you enjoyed your 3 nights stay with us and look forward to welcoming you back on your next visit to the area.

Chicago, IL
Reviewed 2 September 2015 via mobile

This place just misses the mark. It has an impressive front and looks gorgeous from the outside. However, after that, it just kinda goes downhill. While everyone is kind, service is incredibly slow. I realize that it was a holiday but the staff was running around like crazy. They were either short handed or just didn't know how to handle...

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Thank pgirl42
mstyson, Manager at Mansion House, responded to this review

Many thanks for writing a review. We have noted your points and will speak to the various departments involved to ensure that our guests continue to receive quality service and a comfortable stay. However we would like to point out our lovely terraced area at the river side of the hotel, with lovely patio furniture where you can relax with...

Aberlour, United Kingdom
Reviewed 2 September 2015

I treated my Mum to a Spa day at Balance the body back on the 7th August. We had a fantastic time from start to finish. All the staff were very friendly and we were well looked after. We wanted to change our times slightly which wasn't a problem. Facilities were good, our treatments were lovely and relaxing and lunch...

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Helpful?
Thank Audrey G
mstyson, Manager at Mansion House, responded to this review

Thank you for taking the time to review your recent Spa Day. We are delighted that you enjoyed your time at the hotel and look forward to seeing you soon.

Glasgow, United Kingdom
Reviewed 2 September 2015

Having read a lot of other reviews, there seems to be a common theme. The staff were extremely friendly especially the wee guy in the restaurant, he was amazing, a brilliant ambassador for the hotel. The photographs on the website infer that the hotel is palatial however we found these quite misleading, there are many areas that could benefit from...

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Thank scott a
mstyson, Manager at Mansion House, responded to this review

Thank you for taking the time to review your stay. We are surprised to read that you felt misled by photographs on our website, we believe they are visually accurate and Room 9 is the room you would have viewed of a Standard Double Room. We do have Superior double Rooms available which are more spacious and have Giant Sleigh...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Mansion House Hotel Restaurant
Mansion House Hotel Restaurant
Cuisines: British, Scottish, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Mansion House Hotel is nestled on the banks of the River Lossie within beautiful grounds,yet only a few minutes’ walk to the historical centre of Elgin.We are the perfect destination for business, pleasure or special celebration. Our 23 bedrooms and public rooms are decorated in elegant country house style.Enjoy fine dining and traditional Scottish cuisine in the surroundings of our elegant restaurant or a lighter snack in the hotel’s bistro. We only use the finest of fresh local produce.We can cater for weddings and functions up to 180 people, with menus to suit every taste and budget.Our professional team will look after your every need to make sure that your day is truly memorable.Whether it be a relaxing break or exploring trip we are ideally situated in the heart of the “Whisky and Castle Trails”. Elgin also boasts an abundance of excellent golf courses nearby ... more   less 

Additional Information about Mansion House

Address: The Haugh, Elgin IV30 1AW, Scotland
Region: United Kingdom > Scotland > Moray > Elgin
Price Range: $235 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mansion House 4*
Number of rooms: 23
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Also Known As:
Mansion House Hotel Elgin
Mansion Hotel Elgin
Mansion House Elgin, Scotland - Moray
Hotel Style:
#1 Business Hotel in Elgin
#3 Romantic Hotel in Elgin
#4 Family Hotel in Elgin
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Questions & Answers

Here's what travellers have asked, with answers from Mansion House staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces the front for a nice view!”
 of 5 bubbles jayares2015, 31 Oct 2016 | Read review
“Don't bother upgrading”
 of 5 bubbles Kashag2, 25 Sep 2016 | Read review
“Room at the rear”
 of 5 bubbles 466ca, 13 Sep 2016 | Read review
“Ask for nicoya , the most helpful receptionist i have ever come across”
 of 5 bubbles michaelrutherford111, 8 Sep 2016 | Read review
“Relax and enjoy!”
 of 5 bubbles Q9703VGdanielc, 17 Aug 2016 | Read review
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