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Rocpool Reserve hotel & Chez Roux

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Rocpool Reserve hotel & Chez Roux
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569 Reviews from our TripAdvisor Community

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Showing 545: English reviews
2 reviews
Reviewed 1 week ago via mobile

Over priced. Over hyped and under performing. A lack-lustre bar with no atmosphere. Broken speakers. The room was basic and had none of the amenities that would warrant it 5 star. The noise from the road kept me up all night (room 3). We were met by a member of staff at check in who advised us where to get... More 

Helpful?
Thank charlotte s
Sayulitagirl
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

The hotel was lovely but the cost is high . The room was stunning and the service fine. Inverness is dull and I would not return. It was good start point for a trip down Loch Ness. We paid up for a hot tub room.

Helpful?
Thank Sayulitagirl
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, I want to thank you for taking your time to write a review on your recent stay with us. I am glad to read you enjoyed your stay in one of our luxurious Extra - Decadent rooms. Kind Regards Rob Baird General Manager More 

Georgia Coast, Georgia
Level Contributor
260 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 1 week ago

My wife and I greatly enjoyed our king room. From arrival to departure the service was superb. Our room was large, the furnishings elegant, and the bed was very comfortable. It's located in the middle of town, and is convenient to all major attractions.

Helpful?
Thank NewAdventurer2
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for your lovely review of your stay at Rocpool Reserve & Chez Roux. It is always nice when our guests take the time to share their hotel experience and it is particularly satisfying to learn how impressed you have been from start to finish during your first stay. We look forward to welcoming you back in... More 

Edinburgh, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

A great welcome on a dreary November day. All the staff really know what customer service means - especially impressive in a young and enthusiastic team. The room was very comfortable , bar meal of a high quality and overall a great experience.

Helpful?
Thank TravellerM1_12
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am enlightened to read that you enjoyed your stay, and how accommodating all the Staff were, we pride ourselves in making every guests stay as enjoyable and relaxing as possible. I hope to welcome you back in the near future. Kind Regards Rob Baird General... More 

Yarmouth Port, Massachusetts
Level Contributor
146 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 3 weeks ago

We came upon the Rocpool Hotel while searching for lodging in the Inverness area. unlike the #1 hotel, their rates on their website were 100% accurate and we chose a CHIC room for our 2 night stay. The ample, free parking was a bonus! We were greeted warmly and after having a choice of two rooms, settled on a beautiful... More 

Helpful?
1 Thank Sheila F
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you very much for sharing your kind words. Your lovely comments are well received and most appreciated and I'll make sure to share with the team. I hope in the near future that we're able to welcome you back for an equally enjoyable experience. Kind Regards, Rob Baird General Manager More 

uk
Level Contributor
170 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 5 weeks ago

This was the third time we have visited Rocpool, our first being 10 years ago. Each time we have stayed in the extra decadent room. Once again the staff were excellent in the way they dealt with us. Everything just seemed to flow without you having to do anything. Nothing was too much trouble for them and there were no... More 

Helpful?
1 Thank stevieboyUk
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking the time to share your feedback of Rocpool Reserve Hotel & Chez Roux Restaurant. Everyone here is delighted with your comments and I am pleased to learn that we have delivered a five star stay to you once more. Thank you for choosing Rocpool Reserve Hotel & Chez Roux, we all look forward to... More 

Inverness, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

This is my husband's favourite hotel in Inverness. It's his first choice for birthdays, anniversaries, family lunches or for meeting colleagues. I have enjoyed a number of excellent meals as part of larger reunion or work occasions but it also my favourite for quiet quality time over a meal with someone special. A five star hotel, with five star service.... More 

Helpful?
Thank CDuff1
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking your time to write here your wonderful comments on Rocpool Reserve & Chez Rouz Restaurant. They are greatly appreciated and I look forward to welcoming you back in the future. Kind Regards Rob Baird, General Manager More 

Panama City, Panama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

Our feeling was that we were intruders and not supposed to be there.... the young gentleman that has gave us this "welcome" was such a rude person that in the morning not even said hi and for sure not even goodbye when we left. Our luggage have to be carried by ourselves. If I were you I would try somewhere... More 

Helpful?
1 Thank ccolaferro
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for your review of Rocpool Reserve. I greatly appreciate you taking the time to leave us your valuable feedback. It is vital that we receive all feedback regardless of whether this is good or bad. I would like to apologise that we did not meet your requirements and expectations. As you can see from our previous... More 

Edmonds, Washington
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 October 2016

Absolutely lovely boutique hotel in Inverness. Do yourself a favor and get spend the extra for the Decadent suite! Stylish, modern, elegant and quirky hotel. Wish we'd had a couple more days to explore Inverness and this lovely hotel. Great breakfast in the morning and really good service. Loved our well-appointed bedroom and separate sitting room and the HUGE bathroom!... More 

Helpful?
Thank vangoghbouvier
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you very much for taking the time to post a review of your stay at The Rocpool Reserve & Chez Roux. I'm glad to read that you were pleased by your stay and found the hotel to be so comfortable. Your kind words are very much appreciated and I'll take great delight in informing the staff. I... More 

Quincy
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2016

We stayed one night here on our tour of Scotland. The rooms had individual decks and hot tubs. The rooms were beautiful, clean, and well-appointed. The service was friendly. We enjoyed a very delicious breakfast in the restaurant the next morning. The hotel is in a quiet location, but is within walking distance of the center of town.

Helpful?
Thank Danielldoc
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, I want to thank you for taking your time to write a review on your recent stay with us. I am glad to read you enjoyed your stay in one of our luxurious Extra - Decadent rooms. I'm also thrilled to read the staff took such good care of you. I look forward to welcoming you back to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
5 Star boutique hotel opened in February 2006. A totally renovated Georgian Townhouse featuring stunning modern original design. The hotel also has a Chez Roux restaurant with a French flair and R-bar for cocktails. All produce used is local produce. ... more   less 

Additional Information about Rocpool Reserve hotel & Chez Roux

Address: 14 Culduthel Road, Inverness IV2 4AG, Scotland (Formerly Culduthel Lodge)
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $166 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rocpool Reserve hotel & Chez Roux 5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Rocpool Reserve Hotel & Chez Roux Hotel Inverness
Rocpool Reserve Hotel And Chez Roux
Rocpool Reserve Inverness
Rocpool Reserve Hotel Inverness
Rocpool Reserve Hotel & Chez Roux Inverness, Scotland
Hotel Style:
#2 Romantic Hotel in Inverness
#3 Luxury Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Rocpool Reserve hotel & Chez Roux staff and other travellers.
5 questions
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Albuquerque, New Mexico
3 months ago
Athens, Texas

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Questions? Get answers from Rocpool Reserve hotel & Chez Roux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 9 is very comfortable but has no view.”
 of 5 bubbles SandyC352, 5 Oct 2016 | Read review
“Decadent rooms are best!”
 of 5 bubbles 831JohnM831, 21 Sep 2016 | Read review
“A room with a terrace and jacuzzi is a bit of fun.”
 of 5 bubbles 955paulinet, 7 Sep 2016 | Read review
“Small boutique hotel, all rooms equal”
 of 5 bubbles stevenn478, 25 Aug 2016 | Read review
“Not sure only visited the restaurant”
 of 5 bubbles margemunro, 23 Aug 2016 | Read review
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