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Best Western Inverness Palace Hotel & Spa

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Traveller (371)
Room & Suite (253)
Dining (54)
Overview
  • Excellent45%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“the river”(362 reviews)
“starbucks coffee”(19 reviews)
“valet service”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,561)
There are newer reviews for Best Western Inverness Palace Hotel & Spa
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1,465 results
Traveller rating
655
497
199
83
31
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655
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199
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31
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All reviewsthe riverstarbucks coffeevalet servicesteam roomswimming poolleisure facilitiescoach partiescar parkleisure clublovely hotela river view roomrestaurant staffan upgradecity centrehuge bedbooked this hotelgreat room
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301 - 305 of 1,465 reviews
Reviewed 17 March 2017 via mobile

Stayed 2 nights recently with a group of friends. Overall, an excellent experience. Room was ideal and immaculately clean. Buffet breakfast was good with plenty to choose from. I had one evening meal in the restaurant which I would describe as faultless. The service was...More

1  Thank wxc
Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 18 March 2017

Dear wxc, Thank you so much for your lovely review, it's been fantastic to read! I have printed it off and pinned it up for all the team to see - Marlene, Iona and Paul are delighted too! Thank you for complementing the standards of...More

Reviewed 16 March 2017

The hotel is placed in the middle of inverness, it was easy to drive to and the valet service made parking easy. A nice hotel in every way with a good spa which was included in the price. a bar in the lobby and a...More

1  Thank david P
Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 18 March 2017

Dear david P, Thank you so much for 5 * review! We are absolutely delighted you had such a great time with us and you enjoyed the hotel. There are deals on through-out the year and booking direct is always the best way to guarantee...More

Reviewed 16 March 2017 via mobile

Well. What can I say. I'm currently in a party of around 75 people eating in the hotel. The cost is £25 per head. Our function room is the main dining room of the hotel and there is a number of other residents within who...More

4  Thank sunseekerkirsty
Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 18 March 2017

Dear sunseekerkirty, Thank you for posting your review on Trip Advisor. We're all very sorry that this was your experience during your special event at the hotel. We receive many fantastic comments about the team in general through-out the hotel including towards the individuals personally,...More

Reviewed 15 March 2017

Quick stop over in Inverness on our way to do the North Coast 500. Great central location, but with limited parking. I see that they will take your car away and park it for you, so maybe they have this covered. Fantastic view from the...More

1  Thank Alistair_Unicomb
Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 18 March 2017

Dear Alistair_Unicomb, Thank you so much for your lovely review. We're thrilled you had a great stay, the North Coast 500 is growing in popularity every year - I hope you enjoyed the trip! The rooms overlooking the beautiful view of the Castle and River...More

Reviewed 15 March 2017 via mobile

I booked this hotel at the last minute and am glad I did.Great friendly staff and very spacious rooms, located in the heart of the city so a winner all round. Room was clean did not try the restaurant for dinner but breakfast was good...More

1  Thank Craig S
Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 18 March 2017

Dear Craig S, Thank you so much - we're so happy you had a great time with us! Our location is fantastic for the city centre with only a short walk to the shops, restaurants and nightlife. Great too that you enjoyed the breakfast we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
USD 117 - USD 483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 117 - USD 483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (371)
Room & Suite (253)
Dining (54)
Pool & Beach (23)
Amenities (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Susie G
29 January 2018|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
12 December 2017|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
1
Vote
Kiwi110610
12 December 2017|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Kiki110610, Thank you for your question. We do have a few rooms where we can accommodate three people in separate beds. If you have any more questions please don't hesitate to get in touch :) Kindest regards, Aimee
0
Votes
Room Tips
"Do not stay unless you are guaranteed a new room."
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"ask for a castle view room"
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"Hotel is ideally situated, if you want to wake up with stunning views ask for a room at the front"
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"Very well situated for the city over looks the castle and river ness leisure facilities. Great food great..."
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