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Best Western Inverness Palace Hotel & Spa

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Traveller (395)
Room & Suite (267)
Dining (57)
Overview
8 Ness Walk, Inverness IV3 5NG Scotland See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,665)
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1,553 results
Traveller rating
688
526
214
89
36
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LanguageEnglish
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688
526
214
89
36
Show reviews that mention
All reviews the river valet service starbucks coffee steam room swimming pool leisure facilities car park a river view room leisure club lovely hotel bay window an upgrade restaurant staff city centre huge bed booked this hotel great room
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1 - 5 of 1,553 reviews
Reviewed yesterday

Historical building in a great location, loved the area. There were plenty of restaurants and quick walk to the bus and train stations. The elevator was super small, and they do not have a guest laundry as it says in the amenities list, but there...More

Review collected in partnership with Best Western
Thank Aimeechuck
Reviewed 3 days ago via mobile

Stayed for one night on business but with my wife. Eat at Brasserie which was good but restaurant was cold. Breakfast food was also cold and had to ask for toast to be redone as it was barely toasted. Room was good with great view...More

1  Thank ianwalker1875
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

Thank you so much for taking the time to write your review, Ian. I'm pleased to hear that you enjoyed your meal in the Brasserie and were pleased with the view. We're very lucky to be in such a wonderful location. I'm sorry that you...More

Reviewed 4 days ago via mobile

Arrived around midnight and was given an exceptional welcome by their staff however it was a pity that we encountered such a rude staff in the morning. As we are late risers, we woke up close to midday. While we were getting ready, a cleaning...More

Thank c c
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

Dear C.C, Thank you so much for taking the time to write your review. I'm very sorry to hear that you were left feeling so disappointed with your stay. Unfortunately due to the volume of guests that we cater to we can't always guarantee late...More

Reviewed 1 week ago via mobile

Gorgeous hotel excellent service amazing food both breakfast and dinner been recently refurbed so in stunning condition right on the banks of the river ness close to city centre book a room with river views beautiful has everything you could need for either business or...More

Thank Katdav1960
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 6 days ago

Thank you so much for your review, Katdav1960. I'm delighted that you enjoyed your stay and were impressed with the food. We're very lucky to be such a beautiful location. I hope that we can welcome you back again soon. Kindest regards, Aimee

Reviewed 1 week ago

We had a wonderful stay at the Palace Hotel - amazing breakfast, incredibly comfy beds and the rooms and reception/bar are beautiful. Great views from the 4th floor and and excellent location in town. The staff were brilliant, incredibly helpful and friendly. We also really...More

Thank Parkside333
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

Thank you so much for taking the time to write such a fantastic review, Sophie! It's great that you enjoyed your stay and were impressed with the team - they'll be so pleased to hear your compliments. I'm glad that you were able to take...More

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About
Description
Best Western Inverness Palace Hotel & Spa located on the banks of Inverness opposite Inverness Castle. It is just a few minutes walk to the town centre. Discover a warm and friendly welcome at the stylish More and contemporary hotel. Accommodation is offered over 2 period properties and modern refurbished cottage. Choose from Classic rooms to period River & Castle View rooms with a lovely view towards the Castle. Choose from dining in Brassiere, Bar or the Lounge where you can sit back and relax with a Matthew Algie freshly ground coffee and surf the web for free. Visit the Leisure Club with 50 foot swimming pool, sauna, Jacuzzi, steam room. You will enjoy a relaxing break in stylish surroundings here is a brief summary: Inverness City Centre location : Free Wifi : Car Parking : Leisure Club with 50 foot Swimming pool : Fitness Suite: Matthew Algie Coffee : Sleeping Beauty Spa. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Room Service
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
110
Price range
USD 91 - USD 297 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Inverness Palace Hotel Inverness
,
Best Western Inverness Palace Hotel And Spa
,
Inverness Best Western
,
Best Western Inverness Palace Hotel & Spa Scotland
Location
United Kingdom > Scotland > Scottish Highlands > Inverness
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
110
Price range
USD 91 - USD 297 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Inverness Palace Hotel Inverness
,
Best Western Inverness Palace Hotel And Spa
,
Inverness Best Western
,
Best Western Inverness Palace Hotel & Spa Scotland
Location
United Kingdom > Scotland > Scottish Highlands > Inverness
Photos
Traveller (395)
Room & Suite (267)
Dining (57)
Pool & Beach (27)
Amenities (11)
Business Centre & Event Rooms (4)
Nearby
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Nearby AttractionsSee all 192 nearby attractions
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Questions & Answers
Ask a question
JimR2172
28 June 2018|
Answer
Response from Aimee A | Property representative |
Hi Jim, Thank you for your question. We are dog friendly, however there is a charge of £15 per dog per night with a maximum of 2 dogs in 1 room. I hope this helps! :) Kindest regards, Aimee
0
Votes
Susie G
29 January 2018|
AnswerShow all 3 answers
Response from Aimee A | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
12 December 2017|
AnswerShow all 3 answers
Response from Aimee A | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
1
Vote
Room Tips
"4th floor is quietest cause no rooms upstairs. Hotel and staff are lgbt friendly."
Parkside333
2 weeks ago
Read review
"Choose rooms facing the river."
818raviw
3 weeks ago
Read review
"Ask for a room on the front for the best view of the river and the Castle,"
kjbouse
4 weeks ago
Read review
"Front (River) Rooms are certainly the best"
Q3963NXerikr
5 weeks ago
Read review
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