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Best Western Inverness Palace Hotel & Spa

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Traveller (382)
Room & Suite (257)
Dining (54)
Ratings and reviews
Certificate of Excellence
  • Excellent46%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“the river”(375 reviews)
“starbucks coffee”(19 reviews)
“valet service”(19 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
Multilingual Staff
Pets Allowed
Spa
Wheelchair Access
Conference Facilities
3 Star Hotel
Best Western Inverness Palace Hotel & Spa located on the banks of Inverness opposite Inverness Castle. It is just a few minutes walk to the town centre. Discover a warm and friendly welcome at the stylish and contemporary hotel. Accommodation is offered over 2 period properties and...
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Location and contact
8 Ness Walk, Inverness IV3 5NG, Scotland
13.1 km to Inverness Airport
131 restaurants are within a 0.5 km radius
0.1 km from River Ness
View nearby attractions and restaurants
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,615)
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1 - 5 of 1,511 reviews
Reviewed yesterday

Had to wait 10 minutes for a drink, had to remind bar staff of my simple order despite no one else in the bar. Staff were chatting and joking amongst themselves, tables not cleared. Clear lack of managerial input or at least a manager who...More

Thank switcher33
Reviewed 5 days ago

Old building but well maintained. Parking was free. Location is amazing walking distance from good restaurants. Weather was hot. The hotel is not air conditioned but a fan is enough to keep you comfortable. Breakfast was average. Staff were helpful and friendly. Overall a pleasant...More

Thank Aijaz S
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 3 days ago

Dear Aijaz, Thank you so much for taking the time to write your review. I'm delighted that you were pleased with so many aspects of your stay. We're very lucky to have such a wonderful location and team. I hope that you enjoyed your time...More

Reviewed 1 week ago via mobile

The hotel is a little tricky to find, but GPS solved that. It is very stylish and a quiet place. We stayed in a suite room in the garden building and had a great night’s sleep. The breakfast was buffet style and good.More

Thank JEO_1973
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

Hi JEO_1973, I'm delighted to hear that you enjoyed your trip to Inverness, however I think you may have reviewed the other Best Western in Inverness. The images appear to be of the Best Western Plus Lochardil House Hotel, Greame will be pleased to hear...More

Reviewed 1 week ago

We stayed at the front of the hotel, in Room 22 and from the wide, tall bay window we were afforded a stunning view of the sparkling blue River Ness in the sunshine, winding its way alongside the road, and the shining honey-coloured stonework of...More

1  Thank MyloNorwichEngland
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

Thank you so much for such a detailed review of Inverness! I'm delighted to hear that you enjoyed your time here so much and were able to enjoy some of the local attractions such as The Gellions (the oldest pub in Inverness). We're very lucky...More

Reviewed 1 week ago via mobile

This is a great hotel in a really good location. Would stay here again if in Inverness again. In the center of town. Old hotel lovingly restored. Modern bathrooms. Nice breakfast. Staff very friendly and helpful.More

2  Thank Bruce M
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

Thank you for the fantastic review, Bruce! I'm delighted that you enjoyed your stay and were left feeling so impressed with the hotel and team. I hope that you enjoyed your time in Inverness and that we can welcome you back again soon. Kindest regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
USD 167 - USD 470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 167 - USD 470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (382)
Room & Suite (257)
Dining (54)
Pool & Beach (24)
Amenities (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jim R
28 June 2018|
Answer
Response from Aimee A | Property representative |
Hi Jim, Thank you for your question. We are dog friendly, however there is a charge of £15 per dog per night with a maximum of 2 dogs in 1 room. I hope this helps! :) Kindest regards, Aimee
0
Votes
Susie G
29 January 2018|
AnswerShow all 2 answers
Response from Aimee A | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
12 December 2017|
AnswerShow all 2 answers
Response from Aimee A | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
1
Vote
Room Tips
"We found a great view from Room 22"
Read review
"Ask for riverside room"
Read review
"Ask for the front river facing side... may be more in price but worth it."
Read review
"I like the other newer side as it was quiet but I have not stayed in main building."