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Holiday Inn Express Inverness

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Holiday Inn Express Inverness
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756 Reviews from our TripAdvisor Community

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Showing 694: English reviews
Keighley, England, United Kingdom
Reviewed 11 August 2015

We used this hotel as a base to visit Inverness. I don't think we are demanding guests, but a few simple touches would have made this stay much more enjoyable. Check-in was smooth. The reception lady was reasonably helpful, although you instinctively got the impression that she had done the same speech a million times and really couldn't be bothered...

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Helpful?
2Thank Mark R
gminverness, General Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest Thank you for your review and for letting us know about the problems that you encountered during your recent stay at the hotel. We have experienced a few problems with our coffee machines which are now repaired and working well. I am sorry that this happened during your visit to our hotel and that our staff did not...

Falkirk, United Kingdom
Reviewed 10 August 2015

Though the hotel was clean and the staff polite. We arrived for breakfast and a sign told us to wait to be seated...a staff member came from reception asked our room number and said just go in...not very welcoming at all. We were very disappointed with the 'breakfast' The food was bland and tasteless. hot food was a choice of...

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Helpful?
Thank paddynutkins
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for your review. I was disappointed to read that on this occasion we have clearly fallen well clear of your (& our own) expectations. We do have procedures in place to assist guests with evacuation from the hotel should the need arise, regardless of which floors they are on. I would welcome the opportunity to discuss...

Motherwell, Scotland
Reviewed 4 August 2015

I have stayed at this hotel before and never had an issue or problem. This time not so good. Checked in as a Spire elite member and was offered a free drink or points, I said drink please there is two of us is it two drinks they said no. This is fair enough but most hotels hotels have given...

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Helpful?
1Thank wellwellsuperwell
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for your review. I am sorry to hear that we fell so far short of your expectations on this occasion, especially give you have stayed here and are a valued Spire Member. I would welcome the chance to discuss your stay with you in more detail. Should you be prepared to do so, please email me;...

Reviewed 3 August 2015 via mobile

We were surprised when we arrived to find that a "family room" for 4 was just a double room with the sofa folded out. The room is tiny and once you add three suitcases there is absolutely no room to move. The sofa bed took up all the room and blocked off both the desk, the window and the tv....

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Helpful?
Thank Olaf M
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for your review. I am sorry that we fell short of your expectations on this occasion. We do appreciate all feedback & use it to improve the service we offer. Should you wish to discuss your stay in more detail, please email me; deputy@expressinverness.co.uk Regards Doug Deputy General Manager

Newcastle, Australia
Reviewed 3 August 2015

A perfect hotel. Clean and very comfortable, friendly and helpful staff and a nice decent room. The breakfast we had was lovely....plenty of choice and fresh and hot. Somewhere where you could stay with your family and feel safe and comfortable.

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Helpful?
1Thank D_Walton2013
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. It was great to hear how much you had enjoyed your stay. I will be sure to share your comments with the team, who will share my delight that everything was to your liking. We trust you enjoyed the rest...

London, United Kingdom
Reviewed 25 July 2015 via mobile

We visited in July 2015 with a family of 4. The Holiday Inn Express Inverness is practical and tidy, and friendly staff. Exactly what we expected when booking an holiday inn. It is up to standard. The breakfast room is bright and airy, with a good buffet. Note that it is a bit remote from the center, so we advise...

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1Thank Rami52
gminverness, General Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest Delighted you and your family enjoyed your recent stay with us and hope to welcome you all back again soon Kind Regards Cathy

Reviewed 20 July 2015

I stayed in the wheelchair accessible room 007. My carer was in the next room. IHG / Holiday Inn have a policy that disabled peoples' essential carers stay for free. The staff really went out of their way for us. Of particular note was Iain, the receptionist and bartender yesterday evening. We were attempting to arrange wheelchair accessible taxis (of...

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Helpful?
Thank kingqueen3065
gminverness, General Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest Thank you for you review and I am delighted that the team were able to help you with your requirements while you stayed here. Sadly most of the Taxi drivers are self employed so the taxi firms are unable to guarantee the wheelchair accessible taxi's will be in use on certain days. I will pass on your lovely...

Reviewed 17 July 2015 via mobile

My family and I stayed here in June and had a very nice stay. The hotel was clean and comfortable. While there, I left a small souviner that I had purchased in Germany. It was not worth much at all, but it had sentimental value. I contacted the hotel and they located the item. They even offered to send it...

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Helpful?
Thank Hbremen
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for your feedback following your recent stay with us at Holiday Inn Express Inverness. I was glad you found the hotel to be clean & comfortable & delighted that we were able to return your souvenir to you. We hope you had a pleasant trip home. Regards Doug Deputy General Manager

Glasgow, United Kingdom
Reviewed 14 July 2015

I booked two nights at the Holiday Inn Express for my Mum and I as we were travelling for a dog show. When we arrived I was very pleased to see that we had been allocated a ground floor room very close to reception - this location was very much appreciated as we are often put way at the back...

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Helpful?
1Thank fozzibearr
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us at Holiday Inn Express Inverness. It was fantastic to hear how much you had enjoyed your stay with us. I will make sure I share your review with the team, as they always like to hear when guests have had a great stay. I hope you enjoyed the rest...

Voorhees, New Jersey
Reviewed 11 July 2015

We had 3 rooms al very nice and accommodating. The staff was friendly and looked after all of our needs. Only problem no air conditioning in room. It is usually not that warm in Scotland. It was still comfortable wit the room fan on. The breakfast was very good. Also a nice restaurant just next to the hotel for dinner....

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Helpful?
Thank Ian M
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us at Holiday Inn Express Inverness. It was great to hear how much you had enjoyed your stay. I trust you enjoyed the rest of your trip round Scotland & had a safe trip home. We hope to welcome you back should you return to Scotland. Regards Doug Deputy General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a warm welcome at the comfortable Holiday Inn Express Inverness hotel, 6 miles from Inverness Airport and 1 mile from Inverness city centre. Green surroundings make the modern Holiday Inn Express Inverness a pleasant base for your trip. Relax with homely touches such as free wireless Internet. We're 1 mile from Inverness city centre and close to the A96, with ample complimentary parking. It's a short taxi or bus ride from Inverness Airport to the hotel and you can reach Stirling and Perth via the nearby A9. Invite up to 30 people to seminars in Holiday Inn Express Inverness' meeting room, which overlooks the countryside. Delegates can relax in the breakout space and enjoy a business lunch prepared by our friendly staff. Visit companies in the Inverness Business and Retail Park next door. Enjoy your own snacks in our sociable Great Room and choose from the daily complimentary breakfast buffet which features a continental selection and hot items. Wi-Fi is free for guests who book directly with the hotel. ... more   less 

Additional Information about Holiday Inn Express Inverness

Address: Stoneyfield, Inverness IV2 7PA, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $78 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Inverness 3*
Number of rooms: 94
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Also Known As:
Holiday Inn Express Inverness Hotel Inverness
Holiday Inn Inverness
Holiday Inn Express Inverness Scotland
Hotel Style:
#11 Business Hotel in Inverness
#15 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Inverness staff and other travellers.
6 questions
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over a year ago
Ledgewood, NJ
8 months ago
peterhead
Austin, Texas

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Questions? Get answers from Holiday Inn Express Inverness staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiet due to location.”
 of 5 bubbles 886annee, 20 Jan 2017 | Read review
“Rooms at the back would be quieter but look onto other buildings.”
 of 5 bubbles 925lizr, 2 Jan 2017 | Read review
“I think they're all good”
 of 5 bubbles fionaruidh, 27 Dec 2016 | Read review
“Room 119 first floor quiet hotel.”
 of 5 bubbles GillRob11, 24 Dec 2016 | Read review
“Quiet rooms are at the back of the building without traffic noise”
 of 5 bubbles croftboy, 20 Dec 2016 | Read review
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