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Great location, room little cold on arrival but once turned up heating all ok. Staff very friendly, Room 47 very close to pick up for taxis etc. thus not recommend if you hoping for a lie in. Overall satisfactory and we would return.
Having stayed here regularly on business and for pleasure we had no qualms about booking for an overnight stay. As always check-in was quick and efficient if a little impersonal this time, room was spotless and well presented and the self service breakfast was adequate...More
Thank J M
Response from gminverness, GSA at Holiday Inn Express InvernessResponded 13 August 2017
Thank you for your kind words in regards to your stay at our hotel. We are delighted to see that you are a returning guest and that you enjoyed your stay. Although breakfast can seem chaotic at times we do try our best...More
Arriving very late, the staff were so helpful and efficient and of course friendly. The room was spotlessly clean and we had a great and undisturbed sleep. Breakfast room is busy, but the fare was good and plentiful.
I stay in this hotel a lot. Staff are always very efficient and check -in is always very quick. Always found the room to be clean, although I would say the rooms are in need off a refurbishment, but that’s just my opinion. Breakfast is...More
Do not stay here,worst hotel management we have ever seen.
Total lack of privacy.
Upon trying to check in at the front counter i noticed a man standing very close looking over my wifes shoulder,i had words to this person which he escalated,as a result...More
2 Thank mgthomlinson
Response from gminverness, General Manager at Holiday Inn Express InvernessResponded 3 weeks ago
Thank you for taking the time to pass on your comments regarding your recent visit to our hotel
As a hotel team who pride themselves in Customer Service, I would like to assure other people reading this review that we do not ask...More