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Highland Apartments by Mansley

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Highland Apartments by Mansley
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292 Reviews from our TripAdvisor Community

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Showing 276: English reviews
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Oakland, California
Reviewed yesterday NEW

We had a spacious and comfortable one-bedroom apartment with perfect views of the river and city. Fully equipped kitchen and bathrooms. Good comfortable bed. Plenty of room to spread out and relax after a hard day of site-seeking. Excellent WIFI. Good furniture. Excellent reception. Great location in the middle of town. Huge deck with views. Lots of sun in the...

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Helpful?
Thank Thomas V
North Andover
Reviewed 3 days ago NEW

This is a wonderful property in a perfect location in Inverness. The facility is spacious and extremely well kept. I was a bit concerned about staying in a place without a front desk, but my concerns were unfounded. One needs to pay attention to the check-in "rules" as there is no attendant on duty outside of the prescribed hours. But...

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Thank John J M
Reviewed 1 week ago

The self-care apartment was clean, spacious, and provided self-laundry for a couple who had been in hotels for a week. Perfect suite with lovely views. Booking the deluxe suite facing the river was well worth it! Lovely weather in May and beautiful views of the fair city of Inverness. Thank you for your hospitality.

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Thank Rod M
Bristol, United Kingdom
Reviewed 1 week ago via mobile

Excellent base in Inverness, ideal for exploring the Highlands! Very well equipped kitchen area with everything you need. Our apartment was 210 which we chose from the picture on the website however, we found on arrival that it was to the side of the building with only a side river view which was slightly disappointing however; on a plus side,...

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Thank Diva1963
scotland
Reviewed 1 week ago via mobile

We had a great girls weekend. Stayed for two nights and could not fault the accomodation. Very spacious and furnished to high standard. Central to shops, bars, restaurants. Really enjoyed our stay and hope to return 😊

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Thank tdt_10
ApartmentsbyMansley, Manager at Highland Apartments by Mansley, responded to this review

Many thanks for your lovely review. I am so pleased you could not fault the apartments and the superb city location.

Aberdeenshire, Scotland
Reviewed 2 weeks ago

We stayed at the Highland Apartments from 8th May to 12th May 2017, The 3 of us (myself, Husband & Daughter) had a fantastic wee break, the apartment was very clean, lots of space, everything that was needed was there & the bed's are very comfortable & a balcony that looks down on to the River Ness. We struck lucky...

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Thank Z4503LDmarym
ApartmentsbyMansley, Manager at Highland Apartments by Mansley, responded to this review

Many thanks for your great review. I am delighted you found the apartment clean, comfortable and spacious. And even better, you got a suntan. Not many of our guests are able to say that in May!

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Stayed in apartment 204 for 2 nights. Spacious, clean and central to shops with good security. As it's self-catering it would've been helpful if the unit's 'service directory' spelt out where the nearest supermarket was located (for we foreigners!). We ended up at Morrisons at the other end of the shops when in fact there's a Tesco just across the...

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Thank PacificNomad
ApartmentsbyMansley, Manager at Highland Apartments by Mansley, responded to this review

Many thanks for your five star review. We really appreciate your feedback about the guest service directory and will ensure this is updated to include information on supermarkets. We will shortly launch our Guest Service App for Inverness following a successful trial in our Edinburgh property - this will not only show you the supermarket but lead you to it....

Stirling, United Kingdom
Reviewed 2 weeks ago

We have just stayed at Highland Apartments again.Unfortunately we found that the high standards set by the previous proprietors have slipped considerablely. In the past you always had contact with the proprietors absolutely none this time. General cleanliness of the apartment not to the standard we have come to expect. It appears that the previous staff are leaving.

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Thank Christopher M
ApartmentsbyMansley, Manager at Highland Apartments by Mansley, responded to this review

Dear Christopher, I am saddened by your review. We conduct both internal audits as well as a combination of mystery shopping by professional inspectors. The result are contrary to your opinion and show a marked improvement in standard since we took control, particularly in cleanliness. If you want to contact our customer service team with more detail we would be...

Zurich, Switzerland
Reviewed 2 weeks ago

Collecting the keys from the reception in the Mercure hotel was a bit bizarre and we had a short wait to collect them as they are not actually delivered until 'around' 3pm. The apartment was spacious and clean but did smell chemically. Probably cleaning solution, that was hard to get rid of even with the windows open. it was still...

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Thank An_Expat_Wife
ApartmentsbyMansley, Manager at Highland Apartments by Mansley, responded to this review

Dear guest, Many thanks for your detailed review and the very many valid points you raise. We have this week introduced a meet and greet service at the apartment building. No more key collection at a remote location and a person to take you round your apartment and tell you about the city. The smell is a fragranced oil (lemon)...

Singapore
Reviewed 3 weeks ago

As others have mentioned, the apartment is located in a very central area and has plenty of amenities around it (nice restaurants, a big Tesco Metro across the bridge, etc...). We were also lucky to have an apartment that overlooked the Iverness Castle. The apartment is really spacious for two people and it comes with all the amenities that one...

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Thank Melwyn T
ApartmentsbyMansley, Manager at Highland Apartments by Mansley, responded to this review

Dear Melwyn, I am glad you found the apartment spacious and well equipped and I am grateful for your four star review. The location must be the best in Inverness, on the corner of the main street and the river. We are investigating the smell in the wardrobe and we would not deny there is an issue with the kitchen...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Set in a riverside location in the city centre, Highland Apartments by Manlsey offer the ultimate in modern luxury and comfort, with lifts (elevators) to all floors, secure private parking and free wi-fi internet access. Top quality furnishings and fittings give a cool contemporary look with an unmatched level of design and workmanship. Most of the apartments have balconies overlooking the town or the river, with Inverness Castle in the background. Stunning views towards Loch Ness to the south and the mountains to the north and west. ... more   less 

Additional Information about Highland Apartments by Mansley

Address: 20-23 Bridge Street, Inverness IV1 1HD, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $213 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Highland Apartments by Mansley 4*
Number of rooms: 16
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Also Known As:
Highland Apartments Hotel Inverness
Highland Apartments By Mansley Inverness, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Highland Apartments by Mansley staff and other travellers.
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10 months ago
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Santa Monica, California
10 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Booking the deluxe suite facing the river was well worth it!”
646rodm, 18 May 2017 | Read review
“Rooms on the first floor have a balcony which has brilliant view's of the River Ness.”
Z4503LDmarym, 13 May 2017 | Read review
“Aparments 100 - 104 have access to a large balcony and river view”
E9991DYchristopherm, 8 May 2017 | Read review
“Go for the higher floors at the weekend as Johnny Foxes disco below reverberates through the building until 0200 hours”
634christophert, 20 Apr 2017 | Read review
“Request apartment at front of the complex, beautiful views of the river from the veranda.”
686ARP, 7 Apr 2017 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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