We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Was there for 4 nights. First impressions were not good. Room was very dated. But was clean. I understand it is going to be refurbished. Can't come soon enough. Staff are very good and very nice. Don't know what the cooked breakfast was like as...More
First hotel I have ever stayed at where residents are refused service in bar at 2315hrs! Despite informing the elderly barman that we were residents, he point blank refused to serve a group of us from Caledonian Travel. (We had only had a couple of...More
Thank Billy G
Response from Hamish M, General Manager at Muthu Royal Thurso HotelResponded yesterday
Good evening
If you are on a Caledonian Tour then you are still staying here until Monday. I would like you to make yourself known to me in order that I may address your complaint, as my night porter (elderly barman) has given me a...More
Rooms are dated and odd shaped. Knob on heater was broken so we kept the window open. The staff in the dining room is top notch. They definitely hustle and earn their keep but the front desk leaves a lot to be desired. I complained...More
Thank Foxbite2
Response from Hamish M, General Manager at Muthu Royal Thurso HotelResponded yesterday
Thank you for commenting on Trip Advisor. I am sorry that whoever you spoke to on the front desk was not more responsive. Please be assured further training will be given. I am glad the rest of the staff made up for his lack of...More
Hotel saved the day when a booking company put down the wrong month!!
The reception staff took care of the situation, very helpful and down to earth staff.
The room was clean and spacious, the bathroom was as some would say dated as the sanitary...More
Thank David S
Response from Hamish M, General Manager at Muthu Royal Thurso HotelResponded 3 days ago
Thank you for your comments and I am pleased we were able to assist. I look forward to welcoming you back to The Muthu Royal Hotel
We only stayed 1 night as we were traveling to wick in the morning. room was very clean, so was the en suite - linen & bed was perfect, very comfy sleep - towels were bright white and fluffy, good shower and the pub we...More
1 Thank Iain M
Response from Hamish M, General Manager at Muthu Royal Thurso HotelResponded 1 week ago
Thank you for your comments. All to often people only comment when they have not enjoyed their stay so i appreciate you taking the time to post on trip advisor. I hope to see you again in the near future
USDÂ 64 - USDÂ 116 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Non-Smoking Rooms
Number of rooms
102
Reservation Options
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Travelocity, Cancelon, TripOnline SA, Hotwire, HotelQuickly, Cheap Tickets, getaroom.com and Evoline ltd so you can book your Muthu Royal Thurso Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from Hamish M | Property representative |
Between 7.00am and 9.30am Mon - Fri and between 7.00am and 10.00am Sat and Sun. We can also arrange continental breakfast or a packed lunch as an alternative if these times do not suit
_logo_wordmark_384x164 Final.png){kind=logo}
Australia