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I had a booking reservation a week before my arrival. On the very same of my departure, my flight got cancelled due to severe weather conditions. We immediately contacted the hotel on the telephone and we talked to the very worst receptionist ever, rude, impolite,...More
Booked late and didnt read reviews. Hopefully this will prevent others making same mistake. There was no central heating in the building. Their boiler broke before Xmas! Just a small fan heater. Why didnt they make this known. No compensation, very grumpy reception (Callum). Poor...More
Me and my husband stayed here for 1 night and we could not believe what we saw. The bathroom was filthy with lots of mould in the shower, not to mention the amount of hair in the plug hole. Never in my life have I...More
I booked this hotel as I was meeting friends in Glasgow.
Unfortunately a family member died suddenly unexpected.
It was two days since I was due to stay.
I contacted them to see if i could get a refund (even partial)
The person just kept...More
# booked late check out- was told on arrival We had 10am check out & had to pay £20 for an extra hour so stranded in Glasgow in pissing rain for 3 hours
# 2 degrees outside & radiators don’t work.
# shower equipment outdated,...More
Response from Forgadssake | Reviewed this property |
I think this message has come to the wrong person Joanne , yes I left a review but my review was a lovely review we had a great experience staying with yourself, the willow was spotless and pristine . And my name isn't... More
I think this message has come to the wrong person Joanne , yes I left a review but my review was a lovely review we had a great experience staying with yourself, the willow was spotless and pristine . And my name isn't eamoon either, sorry.