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Hilton Glasgow Grosvenor Hotel

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#34 of 95 Hotels in Glasgow
Certificate of Excellence
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Hilton Glasgow Grosvenor Hotel
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1,268 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Glasgow Grosvenor Hotel
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Showing 1,229: English reviews
London
Reviewed 16 March 2015

You can tell this hotel is really well run. Caring staff, good recognition, excellent rooms. Very impressive please pass on my congratulations to the team. Finally, these were the most comfortable beds I have used for a long while

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Helpful?
Thank thebeesLondon
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear thebeesLondon I would like to thank you for your review of the Hilton Glasgow Grosvenor following your stay. It was fantastic to hear that you enjoyed your stay and that everything was to your liking, including the beds. I have taken this opportunity to pass your compliments to the entire team as this encourages us to continue providing the...

Reviewed 13 March 2015

Our second stay using Tesco Clubcard deal at the Hilton Grosvenor. Our room 216 had a great view of Botanical Gardens . We kept the windows open at night and didn't find road noise a problem. Arriving on Friday afternoon we managed to find a parking spot outside Front Entrance, although from previous experience we knew we could find onstreet...

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Helpful?
Thank kati t
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Kati T Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was lovely to hear that you enjoyed your stay and that we are located in your favourite area of Glasgow. I do agree that we are lucky to be in the heart of such a bustling and vibrant location. I have shared your...

Evanton, United Kingdom
Reviewed 13 March 2015

Great location, 10 minutes from Queen St station on the tube ( get off at the Hillhead stop, turn right and walk for approx 3 minutes). Bovine Restaurant is a must, dinner was fantastic as was the service. Breakfast was also excellent, plenty choice, healthy and not so healthy! Free wifi in the rooms which is always a bonus! The...

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Helpful?
Thank Denise K
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Denise K Thanks for your review of the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your visit, especially our location and breakfast. Unfortunately as the Hilton Glasgow Grosvenor is based in the heart of the West End of Glasgow, some road noise is to be expected and have passed your comments to our General Manager...

Norwich, United Kingdom
Reviewed 12 March 2015

This is a well located hotel for the West End. We stayed two nights and thought the staff were pleasant, friendly and helpful. The room was really clean and the bed very comfortable. Our room was quiet and large - 3rd floor and not on the Great West Road side. Wifi worked very well.

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Helpful?
Thank Val W
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Val W Thank you for writing a review following your visit to the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your stay and that the hotel and surrounding area lived up to your expectations. I have shared your feedback with the entire team and we look forward to welcoming you back to the Hilton Glasgow...

Inverness,
Reviewed 11 March 2015

very enjoyable stay,as in all 4star hotels,bar price bit higher than a standard bar,pre theatre meal excellent value and good portions,no leisure facilities but you can use at other hilton group hotels in city if you wish.very clean and fresh throughout all staff friendly and efficent,bit out of city centre,but no issues tube station along the road £3 rtn,or taxi...

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Thank gordon s
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Gordon S Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It is always lovely when a guest enjoys their stay and hearing about it only strengthens our commitment to providing the best service. I have taken this opportunity to share your feedback with the entire team and we look forward to welcoming you back...

Glasgow, United Kingdom
Reviewed 10 March 2015

Booked a stay at the Hilton Grosvenor for my boyfriend's birthday. We have previously stayed in Hilton hotels and enjoyed our time in them, however, this hotel does not feel like a Hilton. The bathroom was minimal with aged decor, the door was dirty and the internet in the room did not work at all. Even upon arrival, we were...

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Helpful?
Thank Chloe M
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Chloe M Thank you for your review of the Hilton Glasgow Grosvenor. I have taken this opportunity to contact you directly regarding the issues you raised in this review. Kind Regards

Tintwistle, United Kingdom
Reviewed 10 March 2015

Being a town centre hotel car parking is could be difficult - go to the rear of the hotel and their is a small car park area on the right or turn into the supermarket car park and the top deck for Hilton Patrons. Warm sincerer welcome from the reception staff. Room service and restaurant service excellent with a good...

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Helpful?
Thank ChefJDD
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear ChefJDD Thanks for your reveiw of the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your visit and that you took the time to share your experience. I have passed your feedback to our entire team to encourage them to continue providing the best service. Once again, thank you for your kind words. Kind Regards

Edinburgh, United Kingdom
Reviewed 5 March 2015 via mobile

We enjoyed a lovely stay at the Hilton Grosvener on a Friday night. The room was lovely (2nd floor, front facing botanics) high ceilings, quite compact bathroom but clean and functional. Big comfy bed, good lighting and hardly any noise disturbance. Breakfast was tasty and great, hot and cold buffet style selection with fresh homemade smoothies which were fab. It...

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Helpful?
Thank RwEdin_07
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear RwEdin_07 Thank you for your reveiw of the Hilton Glasgow Grosvenor following your visit. It was lovely to hear that overall you enjoyed your stay, but I was disappointed to hear of the miscommunication on your arrival. I can assure you that our entire team strives to provide the highest level of service and I'm sorry that on this...

Wilmette, Illinois
Reviewed 4 March 2015

My wife and I stayed here for 4 days recently and there are a few things about this hotel. Inside the rooms are standard hotel fare. Our room had a couple issues, the mattress was older than the Mrs would have liked, and we had no idea how to keep the hot water going in the shower, it seemed to...

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Thank Jammer06
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Jammer06 Thank you for your review of the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your stay and I have passed your feedback to our General Manager and the Heads of Department to share with the entire team. Thank you once again for taking the time to share your experience with us and we look...

Glasgow, United Kingdom
Reviewed 3 March 2015

We arrived at the hotel late afternoon on13th February and I called ahead to check about parking in the area and was given good directions. The location of the hotel is perfect for Byers Road, Ashton Lane and of course access Glasgow as a whole. We used the Waitross car park which is adjacent to the hotel and although this...

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Helpful?
Thank Scottishcouple186534
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Scottishcouple186534 Thanks for taking the time to share your experience of the Hilton Glasgow Grosvenor. It was lovely that you enjoyed your stay and hearing about it strengthens our commitment to providing the best service. Please be assured I have shared your feedback to our General Manager and the Heads of Department to share with the entire team. Thank...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Glasgow's vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland's biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Enjoy great local produce in the highly acclaimed Bo'vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more   less 

Additional Information about Hilton Glasgow Grosvenor Hotel

Address: 1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $133 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Glasgow Grosvenor Hotel 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Glasgow Hilton
Hilton Glasgow Grosvenor Hotel Scotland
Hotel Style:
#16 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
#43 Family Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Glasgow Grosvenor Hotel staff and other travellers.
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Palm Beach Gardens, Florida
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Questions? Get answers from Hilton Glasgow Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be moved if booked into 101, 201 or 301.”
 of 5 bubbles ChristianH830, 3 Dec 2016 | Read review
“Get a room overlooking the Botanic Gardens”
 of 5 bubbles IanGIanG, 22 Nov 2016 | Read review
“Try to get a room with a view over the Botanical Gardens”
 of 5 bubbles JCSwee, 4 Nov 2016 | Read review
“We had a room overlooking the Botanical Gardens.”
 of 5 bubbles 34wallym, 19 Oct 2016 | Read review
“Not facing the road if you are bothered by noise”
 of 5 bubbles wyfew0, 10 Oct 2016 | Read review
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