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Hilton Glasgow Grosvenor Hotel

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#33 of 95 Hotels in Glasgow
Certificate of Excellence
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Hilton Glasgow Grosvenor Hotel
Hilton Glasgow Grosvenor Hotel
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1,267 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Glasgow Grosvenor Hotel
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Showing 1,228: English reviews
Cincinnati, United States
1 review
Reviewed 2 April 2015

Great location within walking distance of Ashton Lane, great restaurants and within short walking distance of the metro. Courteous helpful staff and the hotel is in great condition. The guest rooms were spotless and stylish. Would definitely stay again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Taylor J
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Taylor J Thank you for reviewing the Hilton Glasgow Grosvenor following your stay. It was fantastic to hear that you enjoyed yourself and would visit again. I have shared your feedback with our entire team and thank you for taking the time to write your review. We look forward to welcoming you back on your next visit to Scotland.... More 

Livingston, United Kingdom
1 review
Reviewed 31 March 2015

Had an enjoyable stay and everything about the hotel was Quality. Excellent friendly and helpful desk Staff who had a true smile not false because they had been paid too , Had the full breakfast and it was good quality food and the chef was also very pleasant and had a chat . All in all will have no hesitation... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Charles H
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Charles H Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was lovely to hear that you enjoyed your stay and that you would not only be happy to return, but also to recommend us. I have taken this opportunity to share your compliments with our entire team and we thank you for taking... More 

London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 March 2015

I stayed at the Hilton with my partner a little over a month ago for a weekend break. We found the hotel to very well located to the trendy West End of Glasgow with plenty of cafes, restaurants and bars within walking distance. It is about a 1hr walk into the very centre of the city or under £10 taxi... More 

Helpful?
Thank salvationjim
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear salvationjim I would like to thank you for your review of the Hilton Glasgow Grosvenor following your visit. It is always lovely to hear when a guest enjoys their stay and I thank you for sharing your experience with us . I have passed your feedback to our General Manager and the Heads of Department to address. Kind Regards More 

Gullane
Level Contributor
3 reviews
Reviewed 30 March 2015

The hotel is situated opposite the Botanic Gardens and very handy to the West End of Glasgow. We were disappointed to be charged an additional £10 to park our car as the hotel was not cheap. The corridors to the rooms smelled of a very strong and not entirely pleasant vanilla fragrance which was quite overpowering. The room was functunal... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tulababa
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Tulababa Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was disappointing to hear that you felt we did not fully meet your expectations, but thank you for taking the time to share your feedback with us. This has been passed to our General Manager and the relevant Heads of Department to address as... More 

1 review
Reviewed 29 March 2015

Great personal service. The shift manager, Colin, couldn't have been more helpful under out difficult circumstances. Unaware when we booked the Hotel, it was in a great part of town for food and drink.

Helpful?
Thank richard g
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Richard G Thank you for taking the time to review the Hilton Glasgow Grosvenor following your visit. It is always lovely when our guests enjoy their stay and hearing about it only encourages us to continue improving our service and property. Please be assured that I have passed your feedback to our General Manager and the relevant Heads of... More 

Stirling, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 March 2015

We stayed here last weekend in order to attend a show in town. From check in to check out it was as you would expect from Hilton - eveything very professional. Comfy beds, good sound proofing and professional staff. The bar is a bit pricey but I think you expect that in the centre of a city. All in all,... More 

Helpful?
Thank john m
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear john m Thanks for your review of the Hilton Glasgow Grosvenor following your visit. It was fantastic to hear that you enjoyed your stay and that we lived up to your expectations. I have shared your experience with our entire team as this encourages us to continue striving to provide the best service to all our guests. Thank you... More 

Zürich
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 March 2015

I stayed here with my Mum for 2 nights in March. We booked a double double superior room. That's two double beds on the 3rd floor. the room was beautifully decorated and immaculate. It looked on to the back, I wanted a quiet room for my mum. It was lovely and warm when we arrived and they called to check... More 

Helpful?
Thank Ecosse_girl
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Ecosse_girl Thank you for your lovely review of the Hilton Glasgow Grosvenor. It was fantastic to hear that you and your mum enjoyed your stay with us. Our entire team always strives to provide the best service to all our guests and I'm glad that on this occasion we delivered. I have passed your compliments to our General Manager... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 March 2015

I don't know why but I remembered this incident and wanted to write a review about my experience even that it happened back in August 2012 (almost 3 years ago!) Long time I know! I was living in a studio back in Glasgow since I was a student and one night I was working on my thesis and had this... More 

Helpful?
Thank MaRYooMa A
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear MaRYooMa A Thank you for your review of the Hilton Glasgow Grosvenor. It was great to hear that we could help you under the circumstances. I can assure you that you're not the first person to have a phobia of spiders and I'm sure you won't be the last! Thank you for letting us know that you enjoyed your... More 

Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2015

I was a little worried after reading reviews on this hotel however when I arrived from check in to check out everything was great. The room was a perfect size ( Deluxe Plus ) and cleaned to a high standard. We have a complimentary bottle of water to welcome us along with those we could purchase. An express check out... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Leanne D
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Leanne D I would like to thank you for writing a review of the Hilton Glasgow Grosvenor following your visit. It was great to hear that you enjoyed your stay with us and that everything met your expectations during your stay. I have passed your comments to our General Manager and the Heads of Department as this encourages us... More 

London
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 March 2015 via mobile

You can tell this hotel is really well run. Caring staff, good recognition, excellent rooms. Very impressive please pass on my congratulations to the team. Finally, these were the most comfortable beds I have used for a long while

Helpful?
Thank thebeesLondon
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear thebeesLondon I would like to thank you for your review of the Hilton Glasgow Grosvenor following your stay. It was fantastic to hear that you enjoyed your stay and that everything was to your liking, including the beds. I have taken this opportunity to pass your compliments to the entire team as this encourages us to continue providing the... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Glasgow's vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland's biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Enjoy great local produce in the highly acclaimed Bo'vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more   less 

Additional Information about Hilton Glasgow Grosvenor Hotel

Address: 1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $133 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Glasgow Grosvenor Hotel 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Glasgow Hilton
Hilton Glasgow Grosvenor Hotel Scotland
Hotel Style:
#16 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
#43 Family Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Glasgow Grosvenor Hotel staff and other travellers.
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Palm Beach Gardens, Florida
1 month ago

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Questions? Get answers from Hilton Glasgow Grosvenor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be moved if booked into 101, 201 or 301.”
 of 5 bubbles ChristianH830, 3 Dec 2016 | Read review
“Get a room overlooking the Botanic Gardens”
 of 5 bubbles IanGIanG, 22 Nov 2016 | Read review
“Try to get a room with a view over the Botanical Gardens”
 of 5 bubbles JCSwee, 4 Nov 2016 | Read review
“We had a room overlooking the Botanical Gardens.”
 of 5 bubbles 34wallym, 19 Oct 2016 | Read review
“Not facing the road if you are bothered by noise”
 of 5 bubbles wyfew0, 10 Oct 2016 | Read review
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