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Hilton Glasgow Grosvenor Hotel

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#34 of 95 Hotels in Glasgow
Certificate of Excellence
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Hilton Glasgow Grosvenor Hotel
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1,294 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Glasgow Grosvenor Hotel
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Showing 1,254: English reviews
Scotland
Reviewed 18 May 2015

Visited here with husband for a one night stay and booked a deluxe double, asking for a quiet room. Met at reception by lovely girls who were very chatty and helpful, as they were with the people in front of us in the queue too. Our room looked out onto Great Western Road but it was quiet enough, despite the...

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Helpful?
Thank Waltonsontour
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Waltonsontour Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was great to hear that you enjoyed your stay and have shared your feedback with us as this encourages us to continue providing the best service. Thank you once again for taking the time to share your experience and we hope to welcome you...

Newport, United Kingdom
Reviewed 16 May 2015

We were met by friendly and helpful staff, and had a quick check-in...we asked for a great room and were moved to a lovely room on the front opposite the Botanic Gardens...staff checked that we were ok with a bigger room but with road noise. Room and Bath both fab, Bed comfy, all claen and tidy...Left bags with hotel so...

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Helpful?
Thank DianeCorrister
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear DianeCorrister Thanks for your review of the Hilton Glasgow Grosvenor following your stay. It was great to hear that you enjoyed your visit, especially the location, room and staff. I agree that our location in the heart of the West End is fantastic. I have shared your compliments with our entire team as this encourages us to continue providing...

Palm Harbor, Florida
Reviewed 15 May 2015

We stay in Hilton properties (gold member) all the time and this one was very mediocre in their service in comparison to others for our 2 night experience. We researched it on tripadvisor and expected so much better. We stopped by to inquire about our room around 12 and we were told they would call us when ready, the latest...

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1Thank FLBergie
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear FLBergie Thank you for taking the time to review the Hilton Glasgow Grosvenor following your visit. It was disappointing to hear that on this occasion we did not fully meet the high standards you have come to expect from Hilton and I have taken this opportunity to pass your feedback to our General Manager and the relevant Heads of...

Reviewed 15 May 2015

Clean, spacious, comfortable room with a view towards botanic gardens. The front desk staff were all very friendly and accommodating. The location is unbeatable, you are right in the hillhead neighborhood of Glasgow's west end and very close to nightlife.

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Helpful?
Thank Rmcdv
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Rmcdv I would like to thank you for writing a review of the Hilton Glasgow Grosvenor following your visit. It was lovely to hear that you enjoyed your stay and I would like to take this opportunity to thank you for taking the time to share your experience. Please be assured that your feedback has been passed to our...

Macclesfield, United Kingdom
Reviewed 14 May 2015

We booked on the last moment as our daughter was expecting a baby. The staff were aware and asked several times how things were. Very reassuring they were and delighted after our grandson was born whilst we stayed in the hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank David W
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear David W Thank you for taking the time to review your visit to the Hilton Glasgow Grosvenor following your visit. It was great to hear that you enjoyed your stay, especially for such a special and memorable occasion! I have shared your compliments with the entire team as this encourages us to continue providing the best service. Congratulations on...

Edinburgh, United Kingdom
Reviewed 12 May 2015

Stayed there on a busy Saturday whilst going to the Rugby 7's at Scotstoun. had a twin room with views of the roof top car park at the nearby Waitrose which also doubles as a hotel car park (£10 a day). Room was fine and the bed comfortable. Much as you would expect from a hotel like this. We only...

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Helpful?
Thank Murrays58
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Murrays58 Thank you for your review of the Hilton Glasgow Grosvenor following your visit. I hope that you enjoyed the Rugby 7s and I have passed your feedback to our General Manager and the relevant Head of Department to address and share with the entire team. Once again thank you for taking the time to share your experience and...

Motherwell, United Kingdom
Reviewed 12 May 2015

I have used this hotel many times over the years and it just keeps improving at every visit. The staff are very attentive and friendly, the service is excellent. I would recommend this to anyone wishing to stay in the West End of Glasgow and sample the nearby nightlife.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank George C
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear George C Thank you for your review following your stay at the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your latest stay with us and hearing about it encourages us to continue providing the best service to all our guests. I have shared your compliments with our entire team and we all look forward to...

Glasgow
Reviewed 8 May 2015 via mobile

The room was spacious, comfortable and clean. The decor was modern and tasteful. Reception staff were very helpful and accommodating. Good value for money and great location. Would recommend to others and hope to stay again.

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Thank kbeattie234
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear kbeattie234 Thank you for taking the time to write a review of the Hilton Glasgow Grosvenor following your visit. It was great to hear that you enjoyed your time with us so much that you would not only stay again, but would recommend us to others. Feedback such as yours always encourages us to continue providing the best service...

Isle of Man, United Kingdom
Reviewed 8 May 2015

Reception and Concierge extremely helpful, friendly and thoughtful. They organised our day trip, provided umbrellas and booked taxis. Breakfast staff were attentive and kind. The room was HUGE and better than expected. Our stay was very pleasant. All in all the hotel contributed to a great short break in Glasgow.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tracey G
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Tracey G Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It is always lovely to hear when a guest enjoys their stay, I am particularly delighted that the team in the hotel helped to make your stay so pleasant. I have taken this opportunity to share your feedback with our entire team as this...

Reviewed 7 May 2015

Thoroughly enjoyable and relaxing stay at Hilton Grosvenor in Glasgow. Staff were lovely and extremely accommodating. We were upgraded on arrival and the room was beautiful. Breakfast was great the following morning. Would highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 273emilye
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear 273emilye Thank you for taking the time to write a review of the Hilton Glasgow Grosvenor. It was fantastic to hear that you enjoyed your visit. I was delighted to hear that you especially enjoyed your upgraded room and our breakfast which I agree is brilliant. We hope to welcome you back to the Hilton Glasgow Grosvenor in the...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
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  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Glasgow's vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland's biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Enjoy great local produce in the highly acclaimed Bo'vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more   less 

Additional Information about Hilton Glasgow Grosvenor Hotel

Address: 1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $129 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Glasgow Grosvenor Hotel 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Travelocity, Priceline and Cheap Tickets so you can book your Hilton Glasgow Grosvenor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Glasgow Hilton
Hilton Glasgow Grosvenor Hotel Scotland
Hotel Style:
#16 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
#43 Family Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Glasgow Grosvenor Hotel staff and other travellers.
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Palm Beach Gardens, Florida
3 months ago

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Questions? Get answers from Hilton Glasgow Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter away from the elevator. Grosvenor Terrace side for Botanic Gardens view (some traffic noise) Grosvenor Lane side for quieter rooms.”
 of 5 bubbles Zumba12, 10 Jan 2017 | Read review
“We had a bedroom with a view of the Botanical Gardens lovely. Only minimal traffic noise so we'd prefer to be there again.”
 of 5 bubbles Maurticia51, 3 Jan 2017 | Read review
“Ask to be moved if booked into 101, 201 or 301.”
 of 5 bubbles ChristianH830, 3 Dec 2016 | Read review
“Get a room overlooking the Botanic Gardens”
 of 5 bubbles IanGIanG, 22 Nov 2016 | Read review
“Try to get a room with a view over the Botanical Gardens”
 of 5 bubbles JCSwee, 4 Nov 2016 | Read review
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