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Hilton Glasgow Grosvenor Hotel

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#34 of 95 Hotels in Glasgow
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Glasgow Grosvenor Hotel
Hilton Glasgow Grosvenor Hotel
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1,297 Reviews from our TripAdvisor Community

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Showing 1,257: English reviews
Glasgow, United Kingdom
Reviewed 3 days ago NEW

Stayed at hotel and dinner in Bovine - fantastic staff, great service and everyone loved their meal and drinks before in BeGIN! Could not thank restaurant manager Elaine and server Carly more - you were amazing and deserve a pay rise!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jamie C
Scotland
Reviewed 3 days ago NEW

After an enthusiastic welcome from the lovely staff we were shown to a window table for our afternoon tea. I mentioned that I did not like smoked salmon and when the stand arrived we were disappointed to find we only had 3 finger sandwiches each as they did not replace it with another. ( this was done when I pointed...

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Helpful?
Thank ScotlandSarah
Reviewed 6 days ago NEWvia mobile

Stayed here for 1 night for work, very nice building in a nice location across from the botanic gardens. Efficient friendly staff at check in and throughout the hotel. I ate in the gin bar which was a lovely setting, food choice was quite limited but to a good standard and very reasonably priced with a great selection of gins....

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Helpful?
Thank Cloe S
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Cloe S Thank you for taking the time to share your experience following your visit to the Hilton Glasgow Grosvenor. It is always fantastic when our guests enjoy their stay and hearing about it strengthens our commitment to providing the highest levels of service. We look forward to welcoming you back to the Hilton Glasgow Grosvenor in the future....

uk
Reviewed 1 week ago via mobile

This a great place to stay when visiting Glasgow. In the heart of West end with its pubs and restaurants and only 8 mins by subway to centre of Glasgow. Good rooms with bath and shower. Wifi ok. Breakfast is good and varied. No queues at busy times. Really good service throughout the hotel. Staff attentive and friendly. Really good...

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Helpful?
Thank travelalot001
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear travelalot001 Thank you for your wonderful review of the Hilton Glasgow Grosvenor following your visit. It was great to hear that you enjoyed your stay, especially our location and we appreciate you taking the time to share your experience. We look forward to welcoming you back to the Hilton Glasgow Grosvenor in the future. Kind Regards Nitin Ramtri General...

Cheshire
Reviewed 1 week ago

bartender not able to discuss the gins on offer - disappointing for a gin-bar! food ok, but not delivered in a positive way. on-site manager gave e-mail apology - appreciated. Need to train staff properly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank M5803PTcarolync
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear M5803PTcarolync Thank you for taking the time to share your experience of the Hilton Glasgow Grosvenor. It was disappointing to hear that you left the hotel feeling let down and I can assure you that your comments have been taken on board to prevent a reoccurrence in the future. Thank you once again for your feedback and we hope...

Manchester
Reviewed 1 week ago

Great hotel in an excellent location in the West End of Glasgow. Directly opposite the Botanical Gardens with easy access to the subway to get to the city centre. Dog friendly, helpful staff, nicely decorated & well appointed rooms. Not much in the way of parking though so get there early.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank James C
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear James C I would like to thank you for your review of the Hilton Glasgow Grosvenor. It was fantastic to hear you enjoyed your stay with us and we hope that you choose to return in the future. Your compliments have been shared with our entire team as this encourages us to continue providing the level of service you...

Preston, United Kingdom
Reviewed 1 week ago

Only stayed one night (wish is was for longer) but loved this hotel in the West End of the City. The room was excellent with every facility I required and the bed was so comfortable I struggled to check out on time.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank elizabethhT6297YD
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear elizabethhT6297YD Thank you for your lovely review following your visit to the Hilton Glasgow Grosvenor. It was fantastic to hear that you enjoyed your stay, especially our beds and location. Please be assured that your feedback has been passed to our Heads of Department and our entire team as this encourages us to continue providing the highest levels of...

Adelaide, Australia
Reviewed 1 week ago

Second stay in this hotel at the top of the Byres Road with all its bars, cafes and restaurants plus a Waitrose next door. We drove, unloaded at the Grosvenor Lane side and straight to reception. Note that the Grosvenor Terrace side involves steps up to the hotel and then more steps or a lift down to reception. We'd already...

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Helpful?
Thank Zumba12
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Zumba12 Thank you for your review following your stay at the Hilton Glasgow Grosvenor. It was great to hear you enjoyed your latest stay with us, especially the attitude of our team and our new Gin Bar, beGIN. I have shared your feedback with our entire team and we look forward to your next visit to the Hilton Glasgow...

Glasgow
Reviewed 2 weeks ago

Stayed here for my husbands birthday, wee escape from the kids for a night, lol. Lovely hotel, very clean, staff are all very friendly and helpful. Food is amazing, had both breakfast and dinner, and both were lovely. Very relaxing and enjoyable break.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 832cg
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear 832cg Thank you very much for your review of the Hilton Glasgow Grosvenor. It was wonderful to hear that you and your husband enjoyed your stay, especially for such a lovely occasion and that this gave you a chance to relax. Your feedback has been shared and we hope to welcome you back to the Hilton Glasgow Grosvenor in...

London, United Kingdom
Reviewed 2 weeks ago

Never Again! small beds no mini bar and ordered Room Service a pizza costing £12.00 a £2.00 frozen Goodfellas pizza turned up! Shocking! Paid an upgrade and the bed was a small double not even King Size.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank vasileiosk2017
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear vasileiosk2017 Thank you for taking the time to share your experience of the Hilton Glasgow Grosvenor. It was disappointing that on this occasion we did not fully meet the high standards you have come to expect from Hilton and for this I apologise. Please be assured that your feedback has been passed to the relevant Heads of Department to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Glasgow's vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland's biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Enjoy great local produce in the highly acclaimed Bo'vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more   less 

Additional Information about Hilton Glasgow Grosvenor Hotel

Address: 1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $130 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Glasgow Grosvenor Hotel 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Glasgow Hilton
Hilton Glasgow Grosvenor Hotel Scotland
Hotel Style:
#16 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
#43 Family Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Glasgow Grosvenor Hotel staff and other travellers.
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Palm Beach Gardens, Florida
3 months ago

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Questions? Get answers from Hilton Glasgow Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter away from the elevator. Grosvenor Terrace side for Botanic Gardens view (some traffic noise) Grosvenor Lane side for quieter rooms.”
 of 5 bubbles Zumba12, 10 Jan 2017 | Read review
“We had a bedroom with a view of the Botanical Gardens lovely. Only minimal traffic noise so we'd prefer to be there again.”
 of 5 bubbles Maurticia51, 3 Jan 2017 | Read review
“Ask to be moved if booked into 101, 201 or 301.”
 of 5 bubbles ChristianH830, 3 Dec 2016 | Read review
“Get a room overlooking the Botanic Gardens”
 of 5 bubbles IanGIanG, 22 Nov 2016 | Read review
“Try to get a room with a view over the Botanical Gardens”
 of 5 bubbles JCSwee, 4 Nov 2016 | Read review
5 of 5
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