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Malmaison Hotel

Booking.comUSD 122*
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#36 of 96 Hotels in Glasgow
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Malmaison Hotel
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1,365 Reviews from our TripAdvisor Community

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Showing 1,344: English reviews
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Reviewed 2 days ago NEWvia mobile

We had the most amazing visit to Malmaison last night & we were blown away with the beautiful suite we stayed in but even more with the fantastic staff we met, from beginning to end they were exceptional, couldn't do enough to make our stay perfect & a special mention to Paul the bartender who had us in fits of...

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Helpful?
Thank Kirsty R
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Kirsty R Thank you for your review of our Hotel! I'm delighted to hear that you had a great stay with us and felt that our product and service was fantastic! It's lovely to hear this feedback from our guests. We look forward to welcoming you back to stay with us again soon! Kind Regards, Graham

Scotland, UK
Reviewed 2 days ago NEWvia mobile

Our dinner reservation wasn't in the system when we checked in but thankfully it was dead so they managed to get us in. There was no air conditioning in the rooms and our room was right next to a door and we could hear every single person pass the room. Disappointed that the breakfast was continental as this was not...

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Helpful?
Thank Sarah D
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Sarah D Thank you for your review of our Hotel. I'm sorry to hear that your experience with us was not great. It's particularly disappointing that you were let down by our Bedroom and Breakfast. I appreciate your reluctance to return to stay with us again, however I would love the opportunity to welcome you back for an overall...

Reviewed 3 days ago NEW

We hired the Mal 5 function room for an event this week and we could not be happier with the service we got from the hotel event staff. The staff were so attentive from the very beginning, they kept us up to date with everything we needed to know for our event. The Chez Mal restaurant put on a special...

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Helpful?
1Thank Cat U
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Cat U Thank you for your review of our Hotel. I'm delighted to hear that you had a great event with us, and I'm pleased to hear that you enjoyed the menu that we prepared for you. I have to agree with you, our steaks are delicious! We look forward to welcoming you back again soon! Kind Regards, Graham

Reviewed 5 days ago NEWvia mobile

I took my wife here as a birthday treat last week and we had an amazing time! Big thanks to the staff for the birthday card in the room, it was a lovely and unexpected touch. The room was beautiful and very comfortable, we were facing onto the bar but didn't find it noisy at all. We didn't dine here...

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Helpful?
Thank hdawg89
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi hdawg89 Thank you for your review of our Hotel! I'm delighted to hear that you had a great stay with us, especially as you were celebrating a special occasion! We quite often have guests that wish to bring their dog to stay with them, and we always like to look after them. It's great to hear that you'll be...

Reviewed 5 days ago NEWvia mobile

Was given a voucher as a gift to put towards the Sunday stop over. Really struggle to get a couple of days together with my girlfriend with any more than a weeks notice. They can't take us this weekend because they have no availability, but yet there are plenty of rooms available. What they mean is 'you've paid for an...

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Helpful?
Thank Thomas C
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Thomas C Thank you for your review of our Hotel. I'm sorry to hear that you have had a bad experience trying to book your stay with us. I am glad that we have been able to accommodate you and we look forward to welcoming you to stay with us! Kind Regards, Graham

Reviewed 1 week ago NEWvia mobile

I was down last week with friends . Superb accommodation and very well priced . The reception staff ( Katherine in particular ) were so welcoming and Id particularly like to highlight a fabulous girl in the restaurant called Monika . Fun, funky and definitely for the discerning guest who appreciates a boutique hotel with a high level of service...

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2Thank Sheepy29
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Sheepy29 Thank you for your superb review of our Hotel! What a wonderful review of our Hotel, and in particular our staff! I'll certainly pass your feedback to Katherine and Monika, and it's great to hear that you liked our boutique Hotel. We look forward to welcoming you back to stay with us again soon! Kind Regards, Graham

Edinburgh, United Kingdom
Reviewed 1 week ago NEW

We stayed over in Malmaison again on Saturday night and when we arrived in our room we were gifted with vouchers for a few free cocktails in the bar. Room was quiet, and comfy. As always the staff were great and we really enjoyed our stay in Glasgow.

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2Thank Brian H
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Brian H Thank you for your review of our Hotel. It's fantastic to hear that you enjoyed your stay with us on Saturday and had a couple of cocktails in our Bar! I'm also really happy to hear that our staff were great as always, and we look forward to welcoming you back to stay with us again soon!...

Liverpool, United Kingdom
Reviewed 1 week ago

Hi Malmaison, thanks you for an excellent stay - we were there for 2 nights (on an Opera weekend) and managed to find a really good deal for the weekend (50:50 Fridays - dinner/room stay respectively). Check in was great with Rebecca as we arrived early and she managed to get our room ready as we had a long trip...

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2Thank 669darren
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi 669darren Thank you for your review of our Hotel. I'm absolutely delighted to hear that you had a great stay with us, and I'll be sure to pass on your lovely feedback to Rebecca and Lynsey! It's especially nice to hear that you would return to stay with us, and I do hope that we can welcome you back...

Aberdeen, United Kingdom
Reviewed 1 week ago via mobile

We booked a suite for our weekend away and have to say that we were pretty disappointed with our stay. The room was clean enough but the level of finish pretty poor for the grade if hotel. The suite on 2 floors poorly laid out as the bedroom upstairs with the mini bar and coffee facilities which we had to...

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1Thank aberdeenbigeater
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi aberdeenbigeater Thank you for your review of our Hotel. I'm really disappointed to hear that you did not feel that our Hotel was up to the standard you would expect from our Brand. It is imperative for us to maintain our Bedrooms and facilities to a high standard, and I'm glad that you have shared your feedback with me...

Glasgow, Scotland, United Kingdom
Reviewed 1 week ago via mobile

Visited tonight for the first time with a friend for cocktails. Venue is immaculate and interior is divine. Very chilled out vibe. Lovely customer service from Paul Brown who served up delicious cocktails with a smile. Definitely my new favourite place in town!

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Helpful?
2Thank Julia M
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Julia M Thank you for your great review of our Hotel! Paul will be ecstatic to read your lovely review! It's imperative that our service and standards are always high, and it's really nice to hear this kind of great feedback from our guests. We look forward to welcoming you back to stay with us again soon! Kind Regards,...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service

Additional Information about Malmaison Hotel

Address: 278 West George Street, Glasgow G2 4LL, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $144 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Malmaison Hotel Glasgow, Scotland
Hotel Malmaison
Hotel Style:
#14 Family Hotel in Glasgow
#17 Luxury Hotel in Glasgow
#36 Romantic Hotel in Glasgow
#36 Business Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Hotel staff and other travellers.
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Questions? Get answers from Malmaison Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“103 - Club Room on the Ground Floor by reception - creaky floorboards but lovely room”
669darren, 22 May 2017 | Read review
“book a suite the view is stunning”
69yvonnet, 17 May 2017 | Read review
“Parking is very exepensive in Glasgow!!”
smarta, 12 May 2017 | Read review
“Don't believe that the old part of the hotel is best.”
15stevev, 21 Apr 2017 | Read review
“Highest floor possible to get away from road noise.”
irenecee, 14 Mar 2017 | Read review
5 of 5
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USD 122* /night
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Prices are for 1 room, 2 adults
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