Malmaison Glasgow
1,888 reviews
#41 of 100 Hotels in Glasgow
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278 West George Street, Glasgow G2 4LL Scotland
Lowest prices for your stay
USD 180
PricelineUSD 180
Booking.com
Trip.comUSD 251
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About
#41 of 100 hotels in Glasgow
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travelers make Malmaison Hotel their hotel of choice when visiting Glasgow. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you. Guest rooms offer a flat screen TV and a desk, and Hotel Malmaison makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, room service, and a concierge. In addition, guests can enjoy a lounge during their visit. Close to some of Glasgow's most popular landmarks, such as Escape Glasgow (0.3 mi) and The Tenement House (0.3 mi), Hotel Malmaison is a great destination for tourists. While in Glasgow be sure to experience local fish and chips favorites at Grill on the Corner, The Rogano, or Ardnamurchan Scottish Restaurant & Bar.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Taxi service
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Telephone
Iron
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Languages Spoken
English, French, Hindi, Italian and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
194Restaurantswithin 0.5 km
78Attractionswithin 0.5 km
1,888Reviews17Q+A100Room tips
Reviews
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Popular mentions
We stayed back in Sept for my father in laws bday and it was excellent, fab service, smooth check in, lovely cocktails, club rooms are nice, the food was very tasty as well. We all enjoyed ourselves and will return.
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Date of stay: September 2020Trip type: Travelled with family
Helpful
Response from Chris B, Guest Services / Front Office at Malmaison Glasgow
Responded 10 Nov 2020
Dear Kimdodds, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal
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Just left hotel this morning. Hotel room was lovely although don't think carpet matches the decor and gets very oosy quickly. I was really disappointed after telling hotel it was my 50th that there wasn't even a chocolate or anything in room as a surprise. I know it is covid times but if they are cleaning rooms anyway why not put a little thing in room at same time like a little chocolate? We stayed years ago and got little jelly beans and sweets but nothing this time. We went for meal and it was nice but service was slow slow slow. Sat down at 7.30pm didn't eat main meal till 8.40pm. We mentioned to staff member in restaurant about being my birthday and he brought 2 glasses of prosecco and little dessert to our room later which was a nice thought but my husband are it as it was too late for me at that time of night. Our breakfast in morning was a bit of disaster we only ordered crossants which were undercooked then 20 mins for new ones which were burnt so we were not charged for 2 boiled eggs and scrambled eggs and salmon. Very very slow service in the morning too although the lady serving us was very nice and very apologetic. Also I like to keep my little shampoo and conditioner etc as a souvenir of hotel but we couldn't do that as it's fixed to wall now but lady in restaurant managed to find me a couple to keep so that was a nice gesture. All in all the staff are trying their best in these circumstances but need to be a bit quicker in restaurant. Been twice to this hotel, it was nice but I don't think I will rush back. …
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Date of stay: October 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Chris B, Guest Services / Front Office at Malmaison Glasgow
Responded 29 Oct 2020
Dear 859emmak, Thank you for taking the time to review our hotel. We are pleased that you thought the room was lovely, however it is disappointing to hear that the service was slower than we would have hoped in the Brasserie. We appreciate your comments and these will be analysed by our senior management to ensure the high standards we continuously strive to achieve are consistently being practised. We do hope to be able to welcome you back to the hotel for a more enjoyable experience in the future. Best Regards, Team Mal
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We came during the COVID-19 restrictions, but the experience was fairly disappointing. On our first night, we tried to order some cocktails (part of the offer we booked with), to be told that it wasn’t cocktails, it was a gin and tonic. Not a problem - chose 2 drinks, then rang back to say that they didn’t have X gin... not a problem, we’ll choose another one. We then went down to the restaurant for dinner (part of the offer we booked with). The food was horrible - the main came with NO sides, these had to be ordered separately. The chicken made me feel sick to the point where I didn’t eat it and the fries had a hair in them. Needless to say, I didn’t have the pudding which was in our three course deal, the hair put me off. The hairdryer in the room was cold, thus rendering it completely ineffective - incredibly disappointing. The only thing which wasn’t cold was the room which was like sleeping on the sun, absolutely boiling. Our breakfast was cold. I understand that due to COVID restrictions, they were serving continental at tables, but I don’t think it’s asking for too much to have hot, even warm toast... stone cold toast is not what I expect when I’m paying to stay somewhere. The waiter forgot to serve us with milk and sugar for our tea, and failed to give us the same menu options as another couple. At this point, I simply wanted to get out of the hotel as soon as possible. Overall, I would not recommend the hotel at all. There was an overwhelming feeling of trying to get you in and out as soon as possible. I completely understand that there were restrictions in place, however, I don’t think the restrictions are to blame for cold toast, cold hairdryers and hairs in food - that’s just poor.…
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Date of stay: October 2020Trip type: Travelled as a couple
Helpful
Response from Chris B, Guest Services / Front Office at Malmaison Glasgow
Responded 29 Oct 2020
Dear V1820Rcc, Thank you for taking the time to review our hotel. We are disappointed that your stay didn't go as well as we would have hoped. We are appreciative of your comments which we will in turn share with our senior management and the teams involved to internally investigate. We do hope to be able to welcome you back to the hotel for a more enjoyable experience in the future. Best Regards, Team Mal
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Extremely good hotel. Friendly and helpful staff. Very comfortable bed. Lovely room very quiet and clean. Next to all the interesting bits of Glasgow, a short walk right into the city centre and railway station. Breakfast really tasty. Overall though a good place to stay.
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Date of stay: November 2019
Location
Service
Sleep Quality
Helpful
Response from Chris B, Guest Services / Front Office at Malmaison Glasgow
Responded 29 Oct 2020
Dear Margo7850p, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal
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+1
We booked for my cousin’s 60th birthday - we were due to be in London. Got an email a few days before our stay offering an upgrade deal. We were lucky enough to get an upgrade to the Scotia Suite. The suite was amazing, we even had two TVs. Extremely comfy corner couch and a surround sound system. Gorgeous bathroom with a walk in shower and huge bath. We had picked the half board option and our dinners and breakfasts were all lovely. Staff were all extremely helpful and social distancing was observed. Loved it so much we’re heading back for another two night stay for my birthday in December.
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Date of stay: August 2020
Location
Service
Sleep Quality
Helpful
Response from Chris B, Guest Services / Front Office at Malmaison Glasgow
Responded 18 Oct 2020
Dear lem01uk69, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal
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PRICE RANGE
USD 100 - USD 180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
malmaison hotel glasgow, hotel malmaison
LOCATION
United KingdomScotlandGlasgowCity Centre
NUMBER OF ROOMS
72
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Claim Your Listing Frequently Asked Questions about Malmaison Glasgow
Which popular attractions are close to Malmaison Glasgow?
Nearby attractions include The Glasgow School of Art (0.3 km), Bon Accord (0.4 km), and Swing (0.4 km).
What are some of the property amenities at Malmaison Glasgow?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Malmaison Glasgow?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to Malmaison Glasgow?
Conveniently located restaurants include Mini Grill Glasgow Steakhouse, Dakota Bar & Grill, and Saint Judes.
Is Malmaison Glasgow located near the city centre?
Yes, it is 0.6 km away from the centre of Glasgow.
Are any cleaning services offered at Malmaison Glasgow?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison Glasgow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Malmaison Glasgow?
The staff speaks multiple languages, including English, French, Italian, Hindi, Japanese, and Polish.
Are there any historical sites close to Malmaison Glasgow?
Many travellers enjoy visiting House for an Art Lover (3.5 km), The Mackintosh House (1.8 km), and The Tenement House (0.6 km).
Is Malmaison Glasgow accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.