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Grand Central Hotel

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Traveller (1035)
Room & Suite (399)
Dining (55)
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Overview
  • Excellent44%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“champagne bar”(790 reviews)
“tempus restaurant”(168 reviews)
“train station”(397 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (4,352)
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4,185 results
Traveller rating
1,737
1,425
621
241
161
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1,737
1,425
621
241
161
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All reviewschampagne bartempus restauranttrain stationchampagne centralgordon streettaxi rankhope streetjunior suitetravelling by trainlovely hotelstreet noiselovely roomstandard rooman overnight stayhaggiscentre of glasgowstayed for one night
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11 - 15 of 4,185 reviews
Reviewed 1 week ago via mobile

Good room and excellent hotel marred by school proms and extreme noise. Terrible noise and antisocial behaviour which was eventually dealt with by staff. Given the price paid and quality of hotel I was extremely disappointed to have no sleep at all on wed 6th....More

1  Thank acoventry
Response from Paul B, General Manager at Grand Central HotelResponded 5 days ago

Dear Acoventry, Please accept our sincerest apologies for the point highlighted in regards to extreme noise and antisocial behavior and rest assured they have been communicated with our management team and are being dealt with. We at The Grand Central take all feedback very seriously...More

Reviewed 1 week ago via mobile

Stayed overnight at the hotel as part of the organisation of a charity ball. The room was included in the booking, and what a room! Was given a deluxe suite, which was enormous. I arrived very early (as I had a lot to arrange) and...More

1  Thank Bilbo B
Response from Paul B, General Manager at Grand Central HotelResponded 5 days ago

Dear Bilbo B, Thank you very much for taking the time to share such a complimentary review of our bedrooms and service. I'm extremely happy to read how our team were able to arrange an early check in assisting with your busy schedule organizing the...More

Reviewed 1 week ago

I was allocated room 110 on the first floor. A dreadful room, very noisy,very dark, overlooked the train station platforms. Single glazing, all the noise from the station could be heard in the room ALL night long. Very hot, no air conditioning. On returning to...More

Thank Maria V
Response from Paul B, General Manager at Grand Central HotelResponded 5 days ago

Dear Majvincent111, Thank you for taking the time to review your experience here at the Grand Central Hotel. In regards to your stay I would like to sincerely apologize for not meeting the high standards the Grand Central prides itself on. I will highlight your...More

Reviewed 1 week ago

We arrived in Glasgow on a whim as we were driving back to England and decided to find a hotel for the evening, Grand central was the first one we found and we are so glad it was. Jennifer on the front desk was amazingly...More

Thank dan w
Response from Paul B, General Manager at Grand Central HotelResponded 5 days ago

Dear Dan W, I am delighted to hear you had such a fantastic stay, and I will relay all your comments to our fantastic team, and on this occasion especially Jennifer. Our management team love hearing such positive feed back and we will ensure they...More

Reviewed 1 week ago via mobile

We stayed 2 nights at this location, and realized that while the name says “grand” there is little grand about it. The bed was uncomfortable, there is no temperature control, the birds squawked all night, the hallways are incredibly long and gives you the feel...More

Thank lambrory
Response from Paul B, General Manager at Grand Central HotelResponded 5 days ago

Dear lambrory, Firstly thank you for taking the time to compile your feedback from your stay at the hotel. Please accept our sincere apologies for the points highlighted in your review and rest assured these have been communicated to the relevant management teams. The Grand...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 123 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Glasgow
#21 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 123 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Glasgow
#21 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1035)
Room & Suite (399)
Dining (55)
Amenities (18)
Business Centre & Event Rooms (7)
Questions & Answers
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Carolyn L
22 April 2018|
AnswerShow all 3 answers
Response from jeanmarcd | Reviewed this property |
Sorry not to be able to answer you, I only booked single and twin rooms. I never had problems. The breakfast is outstanding. Regards
1
Vote
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nboyars2015
16 March 2018|
AnswerShow all 4 answers
Response from 340george1951 | Reviewed this property |
Try Principal Hotel website. Grand central is part of that group and i suspect they have a central answering service for the whole group. Cheers
0
Votes
linzpink
2 February 2018|
AnswerShow all 3 answers
Response from Keiron N | Reviewed this property |
3 in 11 out
1
Vote
Room Tips
"Rooms toward the station can hear the announcements."
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"Delux rooms have better facilities and more space. Ideally suited as base to see city"
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"Ask to see room before checking in"
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"stay away from rooms on the 1st two floors that overlook the station"
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