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voco Grand Central Glasgow, an IHG Hotel

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Traveller (1658)
Room & Suite (622)
Dining (111)

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About

#39 of 102 hotels in Glasgow
Location
Cleanliness
Service
Value
Located at the very heart of the city, directly adjoining Glasgow Central station, voco® Grand Central Glasgow occupies one of the city’s most historic and impressive buildings. With an abundance of historical grandeur and a guest list to match, over the years we’ve played host to everyone: from politicians such as Winston Churchill to Hollywood stars like Frank Sinatra. Awarded the Best Hotel Bar in Glasgow at the 2019 Best Bar None awards, Champagne Central bar is the go-to place for glamorous cocktails for guests and locals alike. Take afternoon tea in the Champagne Lounge or enjoy a cocktail (or two) while you people-watch across the station concourse and enjoy great Glaswegian hospitality. No matter what brings you to our door, whether it be a work trip or a weekend away, we are here to play host and make sure you have everything you need. It’s time to eat, sleep and everything in between.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Telephone
Iron
Flatscreen TV
Bath / shower
Complimentary toiletries
Laptop safe
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Hindi and 2 more

Location

99 Gordon Street, Glasgow G1 3SL Scotland
voco Grand Central Glasgow, an IHG Hotel
5342Reviews68Q+A100Room tips

Reviews
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Hbkaur wrote a review Today
Ayr, United Kingdom5 contributions1 helpful vote
We booked this hotel last minute and every part of it was perfect. We couldn’t fault a single thing and really enjoyed our stay. The hotel was warm and spotlessly clean. All of the staff were extremely friendly, our room was cosy, spacious and the beds super comfortable. Breakfast was delicious, lots of choice in beautiful surroundings. We will definitely return.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kal201756 wrote a review June 2023
Sheffield, United Kingdom3 contributions3 helpful votes
Hotel's Favourite
Being a coach tour driver, I stay in alot of IHG hotels and I’m always delighted by the quality of their hotels, facilities and staff, my experience staying in IHG hotels are always a great pleasure and the voco grand central in Glasgow is one of my favourites. The hotel is certainly grand and lives up to its name, it’s the most beautiful, grand and elegant hotel I’ve stayed in so far. The staff are amazing, helpful and always welcoming. The various rooms I’ve stayed in have all been amazing too, the cleanliness of the rooms are exceptional and the cleaning staff do a tremendous job and should be rightly appreciated too. The restaurant and bar are top class and I always enjoy a night cap looking out onto the train station, which is an amazing view in itself…. I would just like to quickly mention that After staying in the holiday inn express, terminal 4, Heathrow, two nights before (also an IHG hotel) and having a really bad experience there. I was lied to, spoken to inappropriately and treat like scum by the night manager and staff, I’ve made a formal complaint regarding there behaviour as I believe it doesn’t matter who walks through your hotel door, everyone should be treat with the respect that they would expect if they were staying in an hotel, (which I’m still shocked by) the grand central hotel has restored my faith in IHG hotels. I would recommend this beautiful hotel to anyone staying in Glasgow. You won’t be disappointed.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Kristi Inal, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 25 June 2023
Dear Kal201756 We are truly delighted that we managed to restore your faith in IHG hotels. Even though it was not our hotel, please accept my apology's on behalf of IHG hotels. All our guests should be treated with respect and kindness. Please know that you are always welcome to stay with us. We will certainly pass on your kind comments to the rest of the teams. Kind Regards Kristi Inal Front Office Manager Kind Re
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anonymousbutsincere wrote a review Yesterday
2 contributions
We had an amazing time here. All of the staff were incredibly helpful. Our room was perfect and came with some the little touches that make all the difference. The rest of hotel is beautiful, especially the ballroom and the bar, and we had a great time exploring Glasgow. We will definitely be coming back!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alistair B wrote a review 26 Feb
2 contributions
I have now stayed here for our last 12 visits to Glasgow. In my opinion is the nicest Hotel in Glasgow. It is so central to shops , bars and restaurants. The hotel is stunning with its excellent choice of food and the lovely Champagne Bar. The staff are so helpful and everyone has a lovely smile on their face. The rooms are so nice and maintained to a high standard. I would like to say a special mention to Alisha Smith from Guest Relations. Anytime that we have stayed she has made it so special. This is the main reason I see it being the best in Glasgow. Worthwhile giving it a try and I am pretty sure you would return.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: So central for any nights out or special visits
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex Llacer, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded yesterday
Dear alistairb346, Thank you very much for your lovely feedback. Wow 12 visits! Great to learn that we are your destination of choice when visiting Glasgow. I could not agree more with your comments. I will be sharing this with the rest of the team so thank you again for your kind words. Looking forward to welcoming you back sometime soon. Kind Regards Alex Llacer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LM wrote a review 25 Feb
Inverclyde, United Kingdom38 contributions36 helpful votes
We were gifted an afternoon tea voucher and were so disappointed. The voucher was apparently 50% off at £35 and there is no way our afternoon was worth even the discounted price. The place was jam packed and we had a 20 min wait for our table. The sandwiches were dry and very basic and overall we were really underwhelmed. This has to be the worst afternoon tea around
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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John Watson wrote a review 24 Feb
Glasgow, United Kingdom32 contributions12 helpful votes
The staff are excellent. Everyone I met was at the top of their game. Whoever the GM is, they are doing a great job. The entrance area is poor and badlysignposted, but so t let that out you off. The rooms are huge and the service first class. ……………………..
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex Llacer, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded yesterday
Dear watsonjohng, Thank you for taking the time to share this excellent feedback regarding your stay with us at Voco Grand Central. I am taking on board your comments about the main hotel entrance and will feed this back to our management team to review. Looking forward to welcoming you back in the near future. Kind Regards Alex
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David M wrote a review 24 Feb
22 contributions8 helpful votes
It matches the name. First off, the lobby staff is excellent. They rush to open doors for guests, the concierge is effective and professional and the check-in process is seamless with delightful attention. We were there on two separate occasions during a single trip with multiple nights. Rooms are large and comfortable with nice amenities like slippers and robes. Bathrooms are a bit cold, so the heated towel racks are a must. The shower controls were a bit mysterious, experience operating the valves in submarine would have been beneficial, but with some fiddling we figured it out. Breakfast was outstanding. Typically, a hotel breakfast is repetitive and unremarkable. This facility does it right. The location is perfect for both transit and local dining options. We also had dinner in the restaurant which was also very good. It’s not often that your hotel for traveling is also a destination unto itself. In this case it is. Well done to staff and management.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jessica Clark, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 5 days ago
Dear A3174HLdavidm, Thank you for taking the time to share your experience at the voco Grand Central Hotel. Thank you very much for your very lovely review, I was over the moon to read this! Thank you for your kind words about the staff too, they definitely show True Hospitality! I will be sure to pass this onto them, especially the concierge team and they will be delighted to hear this! I look forward to welcoming you back in the near future. Kind Regards, Jessica
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bianca P wrote a review 23 Feb
13 contributions4 helpful votes
Visited for a one night stay. Fab location! Lobby area smart and welcoming and staff very friendly. Room spacious, lovely bedding and very clean. Bathroom amazing with beautiful products in. Powerful shower. All staff including concierge very helpful and friendly. So ideal for exploring the city. Plus dog friendly which was an extra bonus!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jessica Clark, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 5 days ago
Dear Bianca P, Thank you for taking the time to share your experience at the voco Grand Central Hotel Glasgow. Thank you for your really lovely review! The location is perfect as you don't have to go far to explore anything as, as soon as you step outside of our front doors, everything you need is on the doorstep! I look forward to welcoming you back in the near future. Kind Regards, Jessica
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica wrote a review 21 Feb
8 contributions
We had a wonderful visit. We were visiting for our 10 year anniversary and they give us a free room upgrade (even during a busy Valentines weekend!) as well as some lovely touches in the room which was so thoughtful. The room was equipped with absolutely everything we needed and also a bath which is a rarity these days. The bed was super comfy and the room was super quiet. Beautiful building and if you're doing lots of train journeys like we were, the location was more than ideal!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jessica Clark, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 6 days ago
Dear jms474, Thank you for taking the time to share your experience at the voco Grand Central Hotel Glasgow. I was very delighted and blown away by your very lovely review. I am pleased that the reception team made you feel so welcome and helped you enjoy that 10 year anniversary celebration! I look forward to welcoming you back in the near future. Kind Regards, Jessica
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicola G wrote a review 21 Feb
1 contribution
We had afternoon tea booked for my birthday and worst service ever. I complained after 30 mins as no drinks and the manager couldn’t care less, she was worse than useless. I complained again and lovely girl said I can get the manager ( absolutely no point) gave her my complaint and she was very apologetic and would pass it on. Manageress walked past me a few times after this and couldn’t even look at me. Shocking service and definitely won’t be back. We were going to stay tonight thank goodness we hadn’t booked that as I would have left 😡😡 I’m loathe to even give one star but have too.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jessica Clark, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 6 days ago
Dear D2984BSnicolag, Thank you for taking the time to share your experience at the voco Grand Central Hotel Glasgow. I would like to apologize for the experience you had and the points you have highlighted and rest assured these have been communicated and investigated by our Champagne Bar manager to ensure swift action is taken. As we are not allowed to post any details on here, if you would like to call the hotel and discuss this further, I would be happy to do so. Thank you, Jessica
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$163 - AU$347 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Central Hotel
LOCATION
United KingdomScotlandGlasgowCity Centre / Merchant City
NUMBER OF ROOMS
230
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VOCO GRAND CENTRAL GLASGOW, AN IHG HOTEL (AU$163): 2024 Prices & Reviews (Scotland) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about voco Grand Central Glasgow, an IHG Hotel
Which popular attractions are close to voco Grand Central Glasgow, an IHG Hotel?
Nearby attractions include Locked In Escape Room (0.04 km), Xcape Room (0.08 km), and Riddle Rooms Glasgow (0.4 km).
What are some of the property amenities at voco Grand Central Glasgow, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at voco Grand Central Glasgow, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at voco Grand Central Glasgow, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to voco Grand Central Glasgow, an IHG Hotel?
Conveniently located restaurants include Glassy Central, Meat Joint Scottish Steakhouse, and Drouthy's.
Is voco Grand Central Glasgow, an IHG Hotel located near the city centre?
Yes, it is 0.1 km away from the centre of Glasgow.
Are any cleaning services offered at voco Grand Central Glasgow, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does voco Grand Central Glasgow, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at voco Grand Central Glasgow, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Hindi, and Polish.
Are there any historical sites close to voco Grand Central Glasgow, an IHG Hotel?
Many travellers enjoy visiting The Mackintosh House (2.3 km), The Tenement House (1.1 km), and House for an Art Lover (3.7 km).
Is voco Grand Central Glasgow, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.