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Grand Central Hotel

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3,400 Reviews from our TripAdvisor Community

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Showing 3,275: English reviews
Reviewed yesterday NEWvia mobile

Whilst I enjoyed the stay that I'd booked for myself & my husband on our 20th wedding anniversary I would agree with the review that it was somewhat of a mixed bag. I loved the convenience of the hotel, being able to access it from the station straight from the train, and first impressions were good. I had booked a...

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Thank Ltspuddy
Glasgow, United Kingdom
Reviewed yesterday NEWvia mobile

Really nice afternoon tea as always great place to sit to have a catch up with friends, went using a wowcher so great value for money not sure I'd pay full price & im sure everyone else there was using a wowcher too

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Thank Missyb2012
Glasgow, United Kingdom
Reviewed 2 days ago NEW

I have visited Champagne Central many times and always wondered what it would be like to stay in the hotel. As it was our anniversary, my boyfriend and I decided to book a room for the night. The staff at reception could not have been more helpful as we checked-in and when we arrived at the room, it was simply...

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1Thank lmcfarlane93
Surrey, United Kingdom
Reviewed 2 days ago NEW

Booked here because of ideal location on the platform of central station. Not cheap at £179 for a standard room for 1 person for 1 night though, so service levels let them down badly. On arrival 2 of about 6 reception desks were manned, and had long queues, no alternative but to join. 3 other members of staff appeared, falsely...

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1Thank ANDY K
London, United Kingdom
Reviewed 3 days ago NEW

I stayed for one night for a business trip. I visit Glasgow 3 or 4 times a month but have never stayed here as our company has a PSL which this hotel isn't on due to price; however there was an offer on and the usual places were fully booked due to Celtic playing Barcelona at home. The staff are...

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Thank jperry534
Reviewed 4 days ago NEWvia mobile

Very poor for those on a vegan diet. The kitchen staff do not know what a vegan diet is. I was served honey parsip soup and told it was suitable for vegans and had to specifically ask for another option rather than a very basic salad. Very poor considering many restaurants in Glasgow cater very well indeed for vegans

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3Thank Jengallso
Reviewed 5 days ago NEWvia mobile

So location 10/10 character 10/10 staff 11/10 really that good tea bags at 3.00am amazing standard room 10/10 we have stayed in junior suite before and it was great! So central, but why waste the most precious gift of TIME any where else. Will be back next week! Many thanks Barrie and Jill

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Thank barrie p
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear barrie p, Thank you so much for the kind review. The staff will be as delighted as I to read the feedback and I hope that we have the pleasure of welcoming you again on a future stay. Kind regards, Graeme

Dundee
Reviewed 1 week ago via mobile

The exterior of the building and its many large function rooms certainly justify the "Grand" title. We stayed in a superior room and found it to be much smaller than we expected. Looking at our booking form should have given us a clue - "please note that superior room does not have space for cot". Rooms have been refurbished tastefully...

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1Thank socratesDundee
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear socratesDundee, Thank you for the review and feedback. We will certainly take on board your comments from recent stay at the Grand Central Hotel. We take all feedback seriously and we will certainly look to improve upon the areas that you highlighted as being underwhelming. Kind regards, Graeme

Stranraer, United Kingdom
Reviewed 1 week ago

Returned from the Grand Central Hotel after a weekend stay in a junior suite at this hotel to be honest this room was ok apart from paint coming off the wall and the drawer where they store the kettle and coffee once pulled out was filthy and had not been cleaned for a long time.Our last stay was in a...

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Thank andy d
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear andy d, Thank you for the insight and feedback. I can assure you that we take all feedback seriously and will make immediate improvements to the issues that you highlighted. Hope that we have the opportunity to welcome you again to show these improvements. Kind regards, Graeme

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

Stayed on 27th November for a shopping trip. We went to leave our bags there early and head out for the day but the receptionist checked us in early which was great. Rooms are big and clean ours had a view into central station itself. Their champagne bar is always fabulous and is a great start to your night! Unfortunately...

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Thank Christieweb
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear Christieweb, Thank you for the review. Although I am happy to read that most aspects of your stay were pleasing. I am sorry that you were disturbed by noise. I hope that we can welcome you again and meet all your expectations on a future stay. Kind regards, Graeme

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tempus Bar & Restaurant at Grand Central Hotel
Tempus Bar & Restaurant at Grand Central Hotel
Cuisines: European, British, Scottish, Central European
Champagne Central
Champagne Central
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Central Hotel

Address: 99 Gordon Street, Glasgow G1 3SL, Scotland
Region: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Price Range: $115 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Central Hotel 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Grand Central Hotel Glasgow, Scotland
Hotel Style:
#19 Luxury Hotel in Glasgow
#21 Business Hotel in Glasgow
#25 Family Hotel in Glasgow
#27 Romantic Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Grand Central Hotel staff and other travellers.
33 questions
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16 days ago
manchester
4 months ago

See all questions (33)

Questions? Get answers from Grand Central Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a standard room is as good as a junior suite”
  • paint falling of walls
  • behind kettle and coffee
 of 5 bubbles andyd523, 28 Nov 2016 | Read review
“Not 432 our 4th floor was quiet”
 of 5 bubbles RichieSouthShields, 24 Nov 2016 | Read review
“If unhappy with anything just ask reception for help, they will go out of their way.”
 of 5 bubbles H0lidaygirl50, 21 Nov 2016 | Read review
“Don't go in the winter --- to cold”
 of 5 bubbles jagmannnn, 10 Nov 2016 | Read review
“I had a 'new' room on 5th floor - don't know if this means recently returned.”
 of 5 bubbles 279helenf, 8 Nov 2016 | Read review
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