I recently stayed with my son at Kimpton Blythswood and can honestly say this is a beautiful hotel with an even more lovely staff. I have stayed in Glasgow previously, but also travel frequently all over the world. We have stayed in many comparable hotels, however, where other hotels may have been breathtaking, the level of service by the staff at Blythswood defines this hotel above the others. I have always found Glasgow (and Scotland) to be truly lovely, and this give me yet another reason to return this Spring. Thank you for a wonderful week! Jeanne Marie Kairouz
I was treated to an overnight stay here and it was indeed a real treat! Located not too far from the M8 it was easy to find even though I had never driven to Glasgow before. I took advantage of the valet parking which, at 30 GBP or 24 hours, was well worth it. From arrival felt well looked after, the check in process was easy and professional. The bedroom was spacious and tastefully furnished with a large bathroom and very comfortable beds. The spa at the hotel is exceptional with saunas, steam room, jacuzzis and a pool large enough to have a decent swim. I found every member of staff I encountered to be pleasant, friendly and helpful but Colin (concierge) deserves a special mention. He made me feel very welcome and cared for. Customer service training must be excellent! Uncharacteristically, I managed to leave some items behind and thanks to Cara and Kirsty on reception for locating the items. I would definitely recommend a stay here if you are visiting Glasgow, it's by far the best hotel I've stayed in there.…
Our first evening in Scotland our server was a young woman with a Scottish, American accent that caught my husband's ear. We had the best conversation with Esme. Found out some of her family lives in Indiana. She was so kind, attentive and had a great smile. We talked about our meeting Esme for some time after. She really gave us a wonderful memory and introduction to Scotland!
Have stayed quite a few times at this establishment, concierge, waiting staff could not be more helpful or friendly, bar as usual outstanding, miss the cocktail lounge however, but cocktails as good Rooms are well kitted out and beds are dreamy, but room cleaning has deteriorated. Found a used champagne cork under a chair, in these times rooms should be well cleaned. But will return due to location and experience.
Very nice property. Chuck was our concierge and helped us plan our day! Comfortable rooms, clean and centrally located. Easy check in and room was ready early as requested. We get some sightseeing near the hotel and everything within walking distance. They also arrange the car presently in the morning to take us to the airport. Overall a great stay!
Don’t waste your time staying here.. book the Dakota. As a family we have stayed at The Blythswood Hotel on numerous occasions but we will not be staying here again. You pay a premium price and expect premium service. Apart from the girls at reception and a young ginger haired boy at Breakfast the staff here are pretty terrible. Despite staff knowing of issues we had, I had to chase them up every single day for six days straight to rectify something that took five minutes to fix. This put a dampener on the holiday and is not good enough for a hotel of this standard. Don’t expect any ‘benefits’ if you are an IHG member. The staff don’t acknowledge that at all, despite IHG rewards program saying differently. We spent a total of eleven nights here, which as you can imagine is a decent amount of money spent for poor service. I hope management read this and take the time to train their staff in taking care of their guests. Specifically Edmunsen in guest reservations, Colin in guest services and the rude restaurant manager. The service offered was simple not good enough.…
From the moment the transfer car pulled up at the rather discreet sandstone entrance steps to the morning departure 4 days later, this hotel excelled in the customer service you always want to experience on holiday in a new city, but rarely do. The building’s facade dates from Georgian (?) times, with high ceilings and ornate mouldings, creating a private club feel. Most of the accommodations date from more recent times, but blended harmoniously with the old. The room itself was modest in size, but perfectly adequate with comfy bed, sofa, mini bar, flat screen tv and the like. The large black marble bathroom, with sumptuous soaking bath, separate shower and room for all the traveling toiletries was a surprise and a welcome respite from some of the previous bland and antiseptic bathrooms we had experienced on our travels. The staff are the true gems of this hotel - and I mean all the staff from the amazingly energetic and chatty concierge to the restaurant wait staff and including the housekeeping staff. Nothing was a problem. Drinks in the lobby each afternoon were a highlight and delight. Breakfast was an enticing buffet, with both hot and cold fare, or for a small supplement, additional items from the kitchen were available. We didn’t find the need to move beyond the buffet. We ate in the restaurant for dinner on two occasions - fresh, tasty and creative. We didn’t utilize the spa, but judging from the parade of guests wandering around in their hotel supplied white fluffy bathrobes and matching slippers, it was well patronized.…
Classy hip hotel in historic building well situated close to center and shopping but quiet and overlooking park. Short cab ride to west end restaurants. Bikes for riding along river. Attentive staff. Modern quiet rooms. Quirky “thermal experience “ in basement rather than lap pool.
Between claustrophobia and indignation, I simply couldn’t accept the oppressive room with a small window looking into a glorified air shaft, and so I checked into another hotel nearby. Very nice staff, though.
Collin carried our luggage to a nearby hotel when my wife and I were unable to get a reservation because they were full. Fiona was the receptionist who phoned up an alternative reservation. Cholie received us back and was particularly gracious.