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Fairmont St Andrews

Fairmont.comUSD 253*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairmont St Andrews
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3,008 Reviews from our TripAdvisor Community

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Showing 2,906: English reviews
Fife, United Kingdom
Reviewed 22 February 2016

As I previously wrote, stunning hotel in stunning location but, you need to get the basics right. I appreciate that refurbishment is underway, which is great and not an issue (albeit that dinner is served in the Clubhouse (and you get a free bus transfer for that) and breakfast in our case was served in the ballroom) but that does...

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Helpful?
2Thank Kelpiefan
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

We value all guest feedback to help us improve on the service and facilities and I am very grateful that you took the time to post. I am terribly sorry for the issues that you encountered during your stay and I have taken them up with both departments to ensure that improvements are made. Please accept my apologies for these...

Glasgow
Reviewed 22 February 2016

Arrived at 3pm for check-in which was done seamlessly and quick. I had arranged for flowers to be delivered to the room (as valentines weekend and im soppy like that), which were there upon entering out deluxe sea view room. The room was clean, and a good size with a view out to the golf courses and the sea which...

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Helpful?
Thank John G
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am delighted that you had such a lovely Valentine's stay and thank you for taking the time to post a review. We are refurbishing all of the public areas, with Kittocks Bar reopened just after you left and the remainder will be done by July. All bathrooms are also being refurbished due to commence in May. Thank you again...

North Yorkshire, United Kingdom
Reviewed 22 February 2016

Again we have stayed here on a short break. An excellent hotel. From the moment we drove in everyone was so helpful and friendly and nothing was too much trouble. We dined in the clubhouse the first evening and in the Italian restaurant the next evening. Both were very good with attentive service and quality food. Our room a junior...

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Helpful?
Thank StephenPayne2015
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for such a lovely review, I am delighted that you had such a wonderful stay and appreciate you taking the time to write. We very much look forward to welcoming you back again very soon.

Reviewed 22 February 2016 via mobile

Went to the fairmont in St Andrews with my partner for a romantic trip but was awful from booking to well after I tried on several occasions to pay in full prior to going to no avail Once there I was told they couldn't get in contact with us despite me making several calls to the hotel leaving us dinner...

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Helpful?
4Thank Lorraine C
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am terribly sorry for the issues that you encountered and would be grateful if you could contact my assistant Lesley directly on Lesley.falconer@Fairmont.com to enable us to contact you directly regarding the issues that you have raised.

Perth, United Kingdom
Reviewed 21 February 2016

Went for a visit to the Fairmont with family. What a fantastic time we had some got their nails done while myself and my sister in law both had ahot stone massage it was amazing felt totally relaxed afterwards . We were all very well looked after such a lovely place to spend an afternoon .

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Helpful?
Thank Wendy S
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am delighted that you had such a lovely relaxing time in the Spa and enjoyed your treatments. I have passed on your wonderful comments to the Spa Director to share with the team. Thank you for taking the time to post a review and we look forward to welcoming you back again soon.

Aberdeen, United Kingdom
Reviewed 21 February 2016

Excellent hotel with first class accommodation and for such a luxury hotel pleased to find it was dog friendly. We had 3 excellent rooms quite close to one another on the same floor so attention was paid to the fact we were on a special occassion week end.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Alison M
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for taking the time to post a review following your recent stay. I am delighted that you had such a great time and very much look forward to welcoming you back again.

Torphins, United Kingdom
Reviewed 21 February 2016

Can't praise this hotel more. When I booked dinner b&b package with sea view I mentioned it was for my wife's birthday. When we arrived, Reception wished her a good birthday and upgraded us to a suite! And what a suite, views over the bay and the golf course, massive bedroom and living area, two bathrooms and lots of luxuries,...

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Helpful?
Thank torphins
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for choosing Fairmont St Andrews for your birthday celebrations and I for such a wonderful review. I am delighted that you had such a lovely time and that we were able to make your wife's birthday such a memorable occasion. We very much look forward to welcoming you back again.

Glasgow, United Kingdom
Reviewed 21 February 2016

A catalogue of errors from start to finish. I had emailed all preferences and meal plans a month in advance only to arrive and not have a dinner booking. They then proceeded to tell us the only restaurant and time available which was neither the restaurant it time that we had arranged a month in advance. On taking that and...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank Mohammed P
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am terribly sorry for the issues that you experienced during your recent stay and will be discussing with the Management team how improvements can be made and actions taken on the issues that you have raised. My most sincere apologies for these issues I can assure you they are taken very seriously and actions shall be taken.

Dumbarton
Reviewed 21 February 2016

Loved it. Kids loved it. Whole family loved it. Breakfast is so good and the staff are always so friendly. We have used this hotel in numerous occasions and can't find a fault. Will definitely be returning.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank davidgL4316NM
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am delighted that you all loved you recent stay and thank you for taking the time to post a review. We very much look forward to continuing to welcome you back!

Glasgow, Scotland
Reviewed 19 February 2016

Stayed here on Sunday 7th February for 1 night - really lovely hotel. The hotel is being refurbished - but you would not know (being done very discreetly)! Beautiful location, lovely staff and nice comfortable rooms. Had a lovely dinner in the St Andrews Bar & Grill, again staff could not do enough for you. Amaing choice for breakfast. Would...

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Helpful?
Thank TheMorrisons
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am delighted that you enjoyed your stay and appreciate you taking the time to post a review. I have passed on your comments to the Management team to share with their departments and very much look forward to welcoming you back again very soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Fairmont St Andrews

Address: St. Andrews Bay, St Andrews KY16 8PN, Scotland
Region: United Kingdom > Scotland > Fife > St Andrews
Price Range: $266 - $688 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont St Andrews 5*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Fairmont Hotels, Booking.com, Hotwire, Priceline, Agoda, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Fairmont St Andrews reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont St Andrews Hotel St. Andrews
St Andrews Fairmont
Fairmont St Andrews Scotland
Hotel Style:
#2 Business Hotel in St Andrews
#3 Romantic Hotel in St Andrews
#3 Luxury Hotel in St Andrews
#3 Family Hotel in St Andrews
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont St Andrews staff and other travellers.
8 questions
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london, UK
Scotland
Glasgow, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Fairmont St Andrews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor front for views over the bay to St. Andrews”
Teaser21, 3 May 2017 | Read review
“Choose a sea view”
FJW12, 17 Apr 2017 | Read review
“We booked a king room, great space, lovely new bathroom with bath and walk in shower.”
NicolaS823, 17 Apr 2017 | Read review
“inspect the room first and go by the other peoples opinions”
jace19772014, 17 Apr 2017 | Read review
“Executive Suite or a Deluxe Sea view Suite are so worth it.”
Hindy1, 15 Apr 2017 | Read review
5 of 5
Fairmont.com
USD 253* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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