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All reviews value for money bit dated evening meal three courses comfortable hotel large car park stayed one night falkirk town centre excellent value falkirk wheel and the kelpies short stay steak pie buffet breakfast wi fi staff were friendly short drive function room
The location of this hotel to local amenities is excellent and we found our room very comfortable and clean. We were asked if we wanted to eat in and after seeing the menu we decided it was our best option as was great value for...More
Stayed here for one night when working away from home. I was warmly greeted on arrival by a friendly young man at reception. He chatted and offered me advice on running routes, also taking a note of specific dietary requirements for the restaurant and giving...More
Good location and lovely friendly staff. Small but comfortable bedroom, bathroom clean and adequate, Fierce power shower.
Bar and restaurant both good, the food was delicious and plentiful and not expensive
Really enjoyed this stay at the end of our trip in scotland. comfy beds, great food in the restaurant and lovely breakfast. Room was on the small side, but perfect for a 2 night stay. falkirk grahamston station is just a ten min walk away...More
Although Ideally situated for visiting the wheel and the kelpies this hotel is a bit tired and in need of a refurb. Our room was quite small and next to the maids' cubbyhole making it noisy in the early morning and power shower was so...More
David the same thing is happening with my review! I had a bad experience also with this person you have named! I will just leave my review here! to cut a long story short I had phoned in to tell person in charge about... More
David the same thing is happening with my review! I had a bad experience also with this person you have named! I will just leave my review here! to cut a long story short I had phoned in to tell person in charge about dietary issues. spoke to Amanda over the phone and was told she has made a note of this and everything would be all good to go! So turned up on the night. The phone call was pointless as Amanda said it hadn't even taken place!!!!!! I'm sorry but how the hell did I book then?! So anyway we had been sat down drinks ordered upon ordering food we found out that our issue with diets would not be taken care of. Ok I thought mistakes happen she may have just forgotten. Went to pay for drinks so we could go elsewhere and were hit with "you have to pay for your starters!" from Amanda with terrible attitude. Not wanting to make a scene I paid for starters that were part of a set menu that we did not eat from. I asked for the receipt but I was told I couldn't get it. I actually think she may have pocketed the money and receipt either that or she was covering her tracks. Tried to leave a review and it is just disappearing. We as in I and my family were so distressed by Amanda we will NEVER BE BACK. My question is does Amanda have the relevant experience and skills in her job?
I'm not sure about refurbishment, but the rooms were clean and tidy. Our room was at the back of the hotel over looking the yard and bins. It was a little compact as we had two cases, but fine for an overnight stay.