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All reviewsvalue for moneybit datedcourse mealthree courseslarge car parkstayed one nightfalkirk town centrebed was comfortableexcellent valuetwo nightswi fishort stayfalkirk wheel and the kelpiesstaff were friendlysteak pieshort drivecooked breakfast
A comfortable hotel with friendly staff but unfortunately not one of the better Best Western hotels I've stayed in. The hotel is on a main road on the western suburbs of Falkirk and as it was a warm day the window in my room was...More
Liked: the staff, the restaurant, the food (breakfast and dinner), darkness created by closing the curtains.
Disliked: the room. The bed was uncomfortable, instead of sheets and blanket(s), you get a duvet in a duvet cover which is far too warm, and you can't get...More
The lobby indicates that the hotel is modern and updated. This is not the case in the room we had. Although it was not terrible it certainly needs updating.
One of my pet peeves these days is the touting of free wifi. Sadly the free...More
I was put off initially with the 'look' of the outside of this hotel. However, the price, I booked on the day, was by far the best value. Inside it is a nice hotel, a little dated but very clean and comfortable and less than...More
rooms need refurbished breakfast poor hotel badly needs upgraded and nobody ask us at breakfast if we wanted anything else or type of toast other people got poached eggs lounge area very tired serving at breakfast hard to get out of dishes
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David the same thing is happening with my review! I had a bad experience also with this person you have named! I will just leave my review here! to cut a long story short I had phoned in to tell person in charge about... More
David the same thing is happening with my review! I had a bad experience also with this person you have named! I will just leave my review here! to cut a long story short I had phoned in to tell person in charge about dietary issues. spoke to Amanda over the phone and was told she has made a note of this and everything would be all good to go! So turned up on the night. The phone call was pointless as Amanda said it hadn't even taken place!!!!!! I'm sorry but how the hell did I book then?! So anyway we had been sat down drinks ordered upon ordering food we found out that our issue with diets would not be taken care of. Ok I thought mistakes happen she may have just forgotten. Went to pay for drinks so we could go elsewhere and were hit with "you have to pay for your starters!" from Amanda with terrible attitude. Not wanting to make a scene I paid for starters that were part of a set menu that we did not eat from. I asked for the receipt but I was told I couldn't get it. I actually think she may have pocketed the money and receipt either that or she was covering her tracks. Tried to leave a review and it is just disappearing. We as in I and my family were so distressed by Amanda we will NEVER BE BACK. My question is does Amanda have the relevant experience and skills in her job?
I'm not sure about refurbishment, but the rooms were clean and tidy. Our room was at the back of the hotel over looking the yard and bins. It was a little compact as we had two cases, but fine for an overnight stay.