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Novotel Edinburgh Park

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#80 of 150 Hotels in Edinburgh
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Edinburgh Park
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2,003 Reviews from our TripAdvisor Community

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Showing 1,775: English reviews
Reviewed 6 December 2015

Stayed here for a business trip for one night.check in was good, staff friendly and helpful. Room size was ok, more attention to painting in room would help it look less scruffy. Had a mini bar with 2 bottles of water in it which you had to pay for, not sure what they think this adds to the stay? Food...

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Helpful?
Thank Missmelanier
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for taking the time to post a review about your recent stay at Novotel Edinburgh Park. I am please that you have enjoyed your stay and found our team helpful and friendly. We look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Glasgow, United Kingdom
Reviewed 5 December 2015

From the minute you walked into reception the staff treated you very well. They were extremely helpful polite and professional. The room was good we had a view leading up to the castle in the distance. Breakfast is excellent. With exception of the scrambled egg which was very dried out

Review collected in partnership with Amoma.com
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Helpful?
Thank JBM1960
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, We very much appreciate you taking the time to post a review about your recent stay at Novotel Edinburgh Park. The team and I are delighted that you had such an excellent stay with us and have noted your feedback about the scrambled eggs at breakfast which we will look to improve on. We look forward to welcoming...

Stocksfield, United Kingdom
Reviewed 4 December 2015

We stayed on the 27th Nov, for two nights.Check in was ok, I had to ask for a paper for next day. We got room 440, ok size as it was only to sleep in. I had to go down to inform reception the sofa bed wasn't made up. But it got sorted swiftly. We then went into the bar,...

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Thank dhatcher2015
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent stay at Novotel Edinburgh Park. My team and I are delighted that you have enjoyed your stay and look forward to welcoming you and your family back again soon. Kind regards, Mathieu Batut General Manager

Huddersfield, United Kingdom
Reviewed 3 December 2015

I've stayed at this hotel a couple of times now and always like the place. The rooms are a good size, great bed. Only down side to this one is shower only, i'm a bath person. Getting to the hotel can be pain rush hour the traffic of the by pass onto the roundabout a rush hour is very very...

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Helpful?
Thank Rob J
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about your recent stay at Novotel Edinburgh Park. I am pleased that you have enjoyed your stay with us and I look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Liverpool, United Kingdom
Reviewed 30 November 2015

Hotel was faultless. Room, staff, breakfast all excellent. Lovely big fluffy towels, shower to die for. Beds very comfortable. Staff all had a smile on their face. Breakfast buffet has an excellent choice and defy anyone not to find something to their liking.

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Helpful?
Thank macncol2000
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for your kind review following your stay at Novotel Edinburgh Park. I am delighted that you have enjoyed the facilities and the level of service we have provided. I will share your comments with my team who will be delighted to receive such positive feedback. I look forward to welcoming you back again soon....

Cardiff, United Kingdom
Reviewed 26 November 2015 via mobile

Really enjoyed my stay here, the location is great- right by Edinburgh business park and main tram/train line which you can get to/from the airport and the city centre. Rooms are really nice and comfortable- especially liked the bathroom which was one of the nicer ones I've seen on my business trips. Breakfast was plentiful and tasty with many nice...

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Helpful?
Thank oliviacharig
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent stay at Novotel Edinburgh Park. My team and I are delighted that you have enjoyed your stay and look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Cardiff, United Kingdom
Reviewed 25 November 2015 via mobile

Really nice room : big, spacious, comfortable and clean. The breakfast and restaurant for diner were really good. We had a pizza and we couldn't finish it because it was quite copious. Good leisure club but dirty (dirty towels everywhere ). Staff was friendly and welcoming but reception staff was trying to make us book our taxi to the airport...

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Thank Frenchiesincardiff
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about your recent stay at Novotel Edinburgh Park. I am delighted that you have enjoyed your stay overall and have noted your feedback which I will discuss this the team in order to rectify immediately. We look forward to welcoming you back again soon. Kind regards,...

Edinburgh, United Kingdom
Reviewed 24 November 2015 via mobile

Only stayed the one night but was very impressed with the quality and comfort of the room and the helpfulness of the staff. Breakfast was very good with the exception of the coffee machine which was very slow - fix that and provide bottle free water in room and I would happily give 5 stars :-) Will stay again if...

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Thank davew99
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for telling us about your recent stay at Novotel Edinburgh Park. I am delighted that you have enjoyed your stay and will share your comments with my team who will be delighted to hear that their efforts have been recognised. We look forward to welcoming you again soon. Kind regards, Mathieu Batut General Manager

Reviewed 23 November 2015

Novotel Edinburgh is great for us as it has parking, it's very child friendly, it's clean and bright. It has a great gym and pool. The breakfast is amazing and the coffee fantastic!! We love staying here. Plus it's next to the railway and tram lines so the kids love looking at the trains and trams going past. Saying that,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Bojangles111
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for your kind review following your stay at Novotel Edinburgh Park. I am delighted that you have enjoyed the facilities and the level of service we have provided. I will share your comments with my team who will be delighted to receive such positive feedback. I look forward to welcoming you back again soon....

Reviewed 22 November 2015

Stayed one night - the bathroom floor wasn't cleaned properly and there was no power point beside the bed for a phone which is an oversight. At breakfast you had to make your own coffee from a nespresso machine and one side wasn't working and it took ages to make so there was a long wait to even get a...

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Helpful?
Thank NatashaB262
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about your recent stay at Novotel Edinburgh Park. I am delighted that you have enjoyed your stay overall and have noted your feedback which I will discuss this the team in order to keep improving our level of service. We look forward to having the pleasure...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more   less 

Additional Information about Novotel Edinburgh Park

Address: 15 Lochside Avenue, Edinburgh EH12 9DJ, Scotland
Region: United Kingdom > Scotland > Edinburgh
Price Range: $91 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Edinburgh Park 4*
Number of rooms: 170
Reservation Options:
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Also Known As:
Novotel Edinburgh Park Hotel Edinburgh
Accor Edinburgh Park
Edinburgh Novotel
Novotel Edinburgh Park Scotland
Hotel Style:
#43 Luxury Hotel in Edinburgh
#57 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Edinburgh Park staff and other travellers.
26 questions
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Questions? Get answers from Novotel Edinburgh Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi-fi signal can sometimes be a problem if far away from reception (i'm told), however i've found it okay”
 of 5 bubbles Daftlad1962, 7 Feb 2017 | Read review
“Central heating was not working at all. This was reported to reception but nothing happened. This made the room very hot at night (2 night stay) and made sleep difficult. I have stayed at this hotel many times before and have noticed a decline in standards of hygiene in rooms and bathrooms. Some need cleaned better, others need to be properly maintained.”
 of 5 bubbles isobel5, 14 Jan 2017 | Read review
“All I can suggest is stay away from the third floor, tried 2 rooms and both as bad as eachother.”
 of 5 bubbles Anon741852963, 10 Jan 2017 | Read review
“Awe were on thr third floor and it was very very quite”
 of 5 bubbles DARLING925, 4 Jan 2017 | Read review
“We had an issue with the room temperature - which I fully accept may have down to "pilot error" on my part rather than faulty central heating control. We called reception and someone came and adjusted it bringing almost instant warmth to the room. ”
 of 5 bubbles jamesfA9221QW, 26 Dec 2016 | Read review
5 of 5