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Hilton Edinburgh Carlton

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Hilton Edinburgh Carlton
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185 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Dubai
2 reviews
Reviewed yesterday NEW

Amazing location, very good service but the rooms did not have complimentary water (we were told they do provide but only for member).. Rooms did not have mini bars/fridges which is very weird for a 5 star hotel. I will definitely come if the guests were provided fridges!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank salma a
Corby, United Kingdom
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed yesterday NEW via mobile

I was in Edinburgh for 3 nights and only the first night was spent at the Carlton. The hotel was excellently located and close to all amenities. I did use the executive lounge and was amazed when it was only me and another couple who used it, I had been in Newcastle the night before and the lounge there was... More 

Helpful?
Thank Dave G
Edinburgh, United Kingdom
Reviewed yesterday NEW

After large renovations this Hotel is very nicely finished, rooms were clean and well dressed, bar was excellent, service on a whole was great. Auto Front doors moved a little slow haha but that was a bout it.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank stevekS6984OD
Inverness, Scotland
1 review
Reviewed yesterday NEW

An overnight business stay in the Edinburgh carlton was extremely pleasant. The staff were excellent and the food and accommodation were first class. I wouldn't hesitate to recommend the hotel as a first class experience.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank DuncanMacdonald
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

I stayed here with my wife for one night and only wish we would have planned for more time. The location is excellent situated right along the Royal Mile district and a short walk away from the castles. The hotel is amazing since there recent renovations. Rooms are upgraded and clean. The Executive Lounge serves a simple but tasteful breakfast.... More 

Helpful?
Thank Jeremy L
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear Jeremy L, I am thrilled to see you have taken the time to share a 5 star review. Its wonderful to see you were impressed with our tastefully decorated hotel, service levels and central location. I will look forward to welcoming you back again in the not too distant future where you can hopefully enjoy a much longer break... More 

Kaysville, Utah
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 days ago NEW via mobile

Hands down the best hotel we stayed in the United Kingdom. The room was beautiful, immaculate and comfortable. They did upgrade us when we got there and we had a suite overlooking the Royal Mile. The service was awesome. In the Executive Lounge the staff there was so great. I wish I could remember the woman's name. She was awesome.... More 

Helpful?
1 Thank RobsLaw
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear RobsLaw, I am so pleased to see you have taken the time to share your 5 star review. I am so proud you believe the Hilton Edinburgh Carlton to be the best hotel you have stayed in and I might be biased but I simply have to agree. Its wonderful you were impressed with our service levels and your... More 

Level Contributor
169 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 4 days ago NEW

used our points to stay at this hotel and we were aware of the extensive refit this hotel has just had. We were not disappointed, what a great hotel ad fantastic décor. Our room had a great view over looking Edinburgh which was perfect for our stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 664raymondm
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear 664raymondm, I appreciate you taking the time to share your recent review. Its wonderful to see you were impressed with our recently renovated hotel and the views from your guest room. Thank you for your loyalty, we look forward to welcoming you back to stay with us again very soon. Kindest Regards, Claire Livingston General Manager claire_livingston@hiltonedinburghcarlton.com More 

A TripAdvisor Member
Reviewed 4 days ago NEW via mobile

My daughter and I made a special trip to Edinburgh on Wednesday 23rd November to visit 'Edinburgh Christmas', do a bit of sightseeing, shopping and I thought it would be a nice touch to book a 'Festive Afternoon Tea' at The Carlton. We started our day at The Carlton. Arrived, it was very busy with a very large group of... More 

Helpful?
1 Thank A TripAdvisor Member
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear Guest, Thank you for taking the time to share some feedback from your recent experience. I am downcast to see your afternoon tea fell short of your expectations, please accept my sincerest apologies. I will review all of your constructive feedback to improve our festive afternoon tea to ensure its a real Christmas treat. Kindest Regards, Claire Livingston General... More 

Montrose, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

We had a great few days staying at the Carlton Hilton, we were upgraded on arrival and the room was great. All of the staff we met at the hotel were very helpful and friendly, this made our short stay even better. We enjoyed a few cocktails in the 1900 bar and I must thank Colin Brand, the Food &... More 

Helpful?
Thank ScottD962
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear ScottD962, I am overjoyed to see you had a 5 star experience with us and found our service levels impressive. Our Food & Beverage Manager Colin will be so pleased to see you have mentioned him personally and we both look forward to welcoming you back to stay with us again very soon. Kindest Regards, Claire Livingston General Manager... More 

Dundee, United Kingdom
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 days ago NEW

Stayed at this hotel for two nights on bed and breakfast .Good central location and close to many of Edinburgh's attractions .Staff were good and helpful and we enjoyed a very good buffet breakfast .Room was very comfortable with great views of Edinburgh .

Helpful?
Thank bodmas
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear bodmas, Thank you for taking the time to share your 5 star review. Its wonderful to see you were impressed with our central location and service levels from our customer focused team. I hope to welcome you back to The Carlton again in the not too distant future. Kindest Regards, Claire Livingston General Manager claire_livingston@hiltonedinburghcarlton.com More 

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Staying in Old Town

Neighbourhood Profile
Old Town
Few Edinburghers live in the Old Town, but its labyrinth of dank alleys and steep streets suggests this was not always the case. Today, it’s mostly visitors, tartan-flavoured souvenir shops, and pipers that you’ll find on its cobbled streets. This is the place to get a feel for Auld Reekie (Old Smelly), as the town was once nicknamed, and stroll the Royal Mile, the thoroughfare that links the castle with the royal palace – two of Edinburgh’s great set-piece attractions. But there’s lots more exploring to do here down dozens of little alleys, or wynds, while at night the city’s busiest clubs erupt along the Cowgate which is closed to traffic for this purpose.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Blending perfectly into the historic surroundings of the Royal Mile, Hilton Edinburgh Carlton is an iconic element of the city. The building dates back to 1900s and is part of the impressive North Bridge which links Edinburgh's Old and New town together, giving you easy access to countless shopping, dining and entertainment. Once one of Edinburgh's top department stores, the building was fully refurbished in 2016 to bring the décor back to its stylish best. Our modern accommodations offer complimentary WiFi access, ergonomic work area and Suite Dreams by Serta(R) beds with luxurious linens. Select an executive room or suite for extra space and amenities including access to the Executive Lounge, with complimentary breakfast and refreshments. ... more   less 

Additional Information about Hilton Edinburgh Carlton

Address: 19 North Bridge, Edinburgh EH1 1SD, Scotland
Region: United Kingdom > Scotland > Edinburgh > Old Town
Price Range: $179 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Edinburgh Carlton 4*
Number of rooms: 211
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Orbitz, Booking.com, Expedia, Travelocity, HotelTravel.com, Priceline, Cheap Tickets and Odigeo so you can book your Hilton Edinburgh Carlton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Edinburgh
Carlton Hotel Edinburgh
Hilton Edinburgh Carlton Scotland
Hotel Style:
#10 Spa Hotel in Edinburgh
#40 Luxury Hotel in Edinburgh
#43 Family Hotel in Edinburgh
#63 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Edinburgh Carlton staff and other travellers.
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Questions? Get answers from Hilton Edinburgh Carlton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms well worth the extra for the executive lounge access.”
 of 5 bubbles AndyCumbria, 28 Nov 2016 | Read review
“Choose a room with a view if it's important to you.”
 of 5 bubbles Chachachingching, 25 Nov 2016 | Read review
“any room , they are all renovated”
 of 5 bubbles ChristineW324, 14 Nov 2016 | Read review
“If you have more than one person, be sure to get a large enough room for two.”
 of 5 bubbles billw838, 7 Nov 2016 | Read review
“i would say a higher floor”
 of 5 bubbles Trick0369, 7 Nov 2016 | Read review
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