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The Ballantrae Hotel

0.1 km from Edinburgh centre
  • Free Wifi
  • Free Parking
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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8 - 12 York Place, Edinburgh EH1 3HP , Scotland
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487 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Wales, UK
Reviewed 29 December 2016 via mobile

Stayed here for 3 nights over the Xmas period and had a good deal. Informed hotel we were arriving at 8.30 am- 9am but found the hotel shut and in darkness. As it was snowing, we peered through letterbox to see mail and had no answer on telephone line. After loitering in the bus station for 20 mins, we got...

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Helpful?
Thank jugz5
Management360, Manager at The Ballantrae Hotel, responded to this review

Many thanks for your review. We are sorry that the hotel was not open at 9am on the morning you arrived, but we closed the hotel for Christmas and re-opened for guests from 9.30 on Boxing Day. We are glad that everything else was perfect for you and that you will stay again - be sure to check out the...

Belfast, United Kingdom
Reviewed 29 December 2016 via mobile

We stayed 2 days in Edinburgh the place was bussing every one in holiday mood but this hotel was a big let down the reason I give it 1 was it was very well located and the room / attic was very clean but to access it my wife and I had to climb 7 flights of stairs 71 to...

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Helpful?
1Thank 353paul
Management360, Manager at The Ballantrae Hotel, responded to this review

We are sorry to hear that you are disappointed with your recent stay. We do have rooms located on low floors which we do our best to allocate when requested. The bar is open to residents 24 hours a day - the issue with you not being served will be investigated immediately. Kind regards.

Reviewed 29 December 2016 via mobile

The location of the hotel can't be faulted. Just off George Street and a few minutes walk to the theatre. Staff were very friendly but the place needs a lick of paint and a good deep clean. Carpets needed a good vacuum, sugar on the tea tray and tea stains on the wall. Blinds and curtains didn't close properly. Shame...

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Helpful?
Thank Stephen S
Management360, Public Relations Manager at The Ballantrae Hotel, responded to this review

Thank you for taking the time to review your stay. The issues you mentioned have been brought to the attention of the Housekeeping Manager. We are glad that you found the location to be perfect for what you need, and hope to welcome you back to the Ballantrae again in the near future. Kind regards.

Broadbeach, Australia
Reviewed 28 December 2016

The hotel was smaller and less grand than the pictures would suggest. The wifi wasn't working for the entire three days we were there! The staff didn't notify us about this or tell us if there would be any attempt to fix it. Breakfast was, however, a treat.

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Helpful?
Thank Tessa D
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for your review. We are sorry that there was an issue with the WiFi during your stay - this has been addressed. We are glad that you enjoyed breakfast at the hotel, and hope to welcome you back to the Ballantrae again in the near future.

Stirling, Scotland
Reviewed 23 December 2016

This was a late booking for a Xmas Party night in Edinburgh and was very good value. Had booked a twin but got a family room which was enormous, clean and very quiet. Didn't take breakfast so can't rate this but check in and helpfulness of staff was superb! Will consider using again.

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Helpful?
Thank Jules030
Management360, Manager at The Ballantrae Hotel, responded to this review

Many thanks for your review. We are glad that you enjoyed your stay, and will return again in the future - be sure to cook on our website where you will find the best possible rates and exclusive offers! Kind regards, The Ballantrae Hotel Team

Bournemouth, United Kingdom
Reviewed 19 December 2016 via mobile

The hotel is located in a good position close to the center of Edinburgh however the hotel is not at its best. The carpets in the public areas are in need of a good clean, our room located up in the roof in a building next door but one from the reception ment that over 80 stairs need to be...

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1Thank Stanley M
Management360, Manager at The Ballantrae Hotel, responded to this review

Thank you for your review. We are sorry to hear that you will not be returning, as - being a listed building - all our bedrooms are different. We are sure that if you were to return to the Ballantrae, that your next stay will be more enjoyable.

Aberdeen, United Kingdom
Reviewed 11 December 2016

Room were clean and well presented. Staff were pleasant and friendly. Well located in the centre of the city- near bus and railway stations. It is on several levels so i am not sure how friendly it would be for disabled access

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Helpful?
Thank Alan H
Management360, Manager at The Ballantrae Hotel, responded to this review

Many thanks for your review. We are glad that you enjoyed your stay, and hope to welcome you back in the near future. Be sure to check out the best possible rates on our website before you book. Kind regards, The Ballantrae Hotel Team

Knutsford, United Kingdom
Reviewed 27 November 2016 via mobile

I came here on a solo trip hoping to stay in a nice hotel, clearly I was fooled. The woman and young boy who first greeted me were lovely but I'm afraid this is where the good points end :( The room I was in was horrendously cold to the point I was in full clothes sleeping. A huge draft...

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3Thank electric-blaze
Management360, Manager at The Ballantrae Hotel, responded to this review

We are sorry to hear that you did not enjoy your stay with us - please contact us directly at the hotel to discuss this further. Kind regards, The Ballantrae Hotel Team

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 24 November 2016 via mobile

Despite making special requests for the elderly relative I was travelling on booking, the hotel chose to ignore these even though their important information states that one should not hesitate to contact them about mobility issues. Consequently, upon arrival at the hotel, we were forced to find alternative accommodation as my 80 year old mother was unable to negotiate the...

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2Thank A TripAdvisor Member
Management360, Manager at The Ballantrae Hotel, responded to this review

Please accept our apologies for the issues you experienced. We always do our best to match and exceed customer expectations, but it seems on this time we did not deliver. Please contact us again to resolve this matter. Kind regards, The Ballantrae Hotel Team

Carle Place, New York
Reviewed 8 November 2016 via mobile

Blocks from Waverley Train Station. Room was very large, clean, and pleasant. High ceilings, fire place, and comfortable couch in front of the tv. Modern bathroom, excellent water pressure. Would definitely stay here again. Plus nice breakfast in the morning.

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Helpful?
Thank Weston0614
Management360, Manager at The Ballantrae Hotel, responded to this review

Many thanks for your review. We are glad that you enjoyed your room and breakfast, and would definitely stay again. Next time, before you book, make sure to check out the best possible available rates on our website and the great deals on our Facebook page. Kind regards, The Ballantrae Hotel Team

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Staying in Broughton & Calton

Neighbourhood Profile
Broughton & Calton
Lying where grandiose New Town townhouses give way to malls and utilitarian housing, Broughton and Calton have long been transitional neighbourhoods with a mixed identity. It’s here that Edinburgh’s gay village found a home in the 1980s. But gay culture is anything but overt along bustling epicentre Broughton Street; even if polished pubs, hip bistros, smart delis and art galleries all speak of affluent good taste. The top of Leith Walk is more ragged. This major thoroughfare boasts a famously gritty gay club, as well as a strip of good Indian restaurants. Regal Georgian and Victorian townhouses preside over largely deserted streets in Calton, where only the occasional restaurant or hotel brings much life. Even so, a steady trickle of idlers and picnickers pass by to climb Calton Hill for its wide-open lawns, wonderful city views, and curious monuments – an Athenian-style temple among them.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking

Additional Information about The Ballantrae Hotel

Address: 8 - 12 York Place, Edinburgh EH1 3HP, Scotland
Region: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Price Range: $78 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ballantrae Hotel 3*
Number of rooms: 31
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Also Known As:
Ballantrae Hotel Edinburgh
The Ballantrae Hotel Edinburgh, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from The Ballantrae Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back only. 110 is big with a huge poster bed.”
 of 5 bubbles boutiquehotelbabe, 29 Dec 2016 | Read review
“there are a lot of stairs with no lift so don't get a room on the top floor.”
 of 5 bubbles TessaD238, 28 Dec 2016 | Read review
“We were in the basement quad good size for a family”
 of 5 bubbles Jules030, 23 Dec 2016 | Read review
“I was in the basement which was not a problem. If anyone had walking difficulties it might be worth mentioning this on booking,”
 of 5 bubbles 518AlanH, 11 Dec 2016 | Read review
“Rooms downstairs have less stairs!”
 of 5 bubbles Byrnedawg, 1 Nov 2016 | Read review
5 of 5