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Overnight stay in the Holiday Inn with my partner. The room was small but enough for us, it was clean and bed was comfy enough. Hotel staff were very helpful with local transport and were great giving us information about the local city. We were...More
So we arrived at the hotel very early, well before checking in, just to drop our bags off. We were greeted by Gareth at reception. He was very friendly, helpful and professional. He checked us in, without us asking, even though check in wasn't until...More
1 Thank Tom O
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 26 July 2017
Thank you for taking the time to review your recent stay at Holiday Inn Edinburgh.
It is lovely to read your feedback on Gareth from our Front Desk Team and he is delighted that he has received such praise he will be rewarded for his...More
For the money I expected a good standard, even though it's part of a chain.
To be fair, the staff at reception are helpful, but helpful doesn't make up for in my opinion a complete let down.
It was like I had been transported back...More
It is near old town and bus stop. Edinburgh zoo is very near too. The restaurant was very good and clean. I went there to join a congress and everything was nice . The staffs were so helpful and warm. The
Thank sema b
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 4 days ago
Thank you for taking the time to review your recent stay.
I am delighted that you had a great stay whilst attending a congress at the Hotel.
I will ensure that your feedback is shared with the Team.
My wife and I spent a night whilst traveling in a tour group.
One piece of luggage was not sent to our room. I tried calling reception but got no response. I had no choice but to pay a trip to the reception desk. A...More
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 6 days ago
I'm sorry you had a disappointing experience with us, we strive to offer a better experience than that. Should you wish to discuss the details further, please do not hesitate to email me on firstname.lastname@example.org
USD 80 - USD 232 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#45 Family Hotel in Edinburgh
#55 Luxury Hotel in Edinburgh
Non-Smoking Rooms ,
Number of rooms
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