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The Balmoral Hotel

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Room & Suite (708)
Dining (238)
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Overview
  • Excellent73%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“the palm court”(134 reviews)
“scotch bar”(69 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,103)
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3,748 results
Traveller rating
2,727
688
207
83
43
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2,727
688
207
83
43
Show reviews that mention
All reviewsthe palm courthadrian's brasseriescotch barrocco fortemarble bathroomsean conneryconcierge stafftrain stationbeautiful hotelturn down serviceluxury hotelprinces streetbirthday treatedinburgh castlecastle viewroyal milespa
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1 - 5 of 3,748 reviews
Reviewed yesterday via mobile

The Balmoral is Scotland’s Disneyland, it doesn’t feel particularly authentic and staff are about as sincere as a stripper’s smile. Nothing particularly stands out apart from the overall blandness of the property, food, wine (particularly uninteresting) and the service. It’s not surprising that such a...More

Thank Gerald M
Reviewed 4 days ago

If you visit Edinburgh this is the place to stay without question. Service and room were way above average. Everything you'd expect in a 5 star hotel. Nothing to complain about and everything to rave about.More

Review collected in partnership with this hotel
1  Thank craiglindemann
Response from BalmoralEdinburgh, General Manager at The Balmoral HotelResponded 3 days ago

Dear craiglindemann Thank you kindly for taking the time to post. I was delighted to read your most favourable review and I will take great pleasure in sharing your comments with our team whom I know will appreciate your feedback. I do hope we will...More

Reviewed 5 days ago

We stayed in a room overlooking Edinburgh Castle. The room was spacious and the view was amazing. The hotel is being worked on at the moment. The outside is partially scaffolded and the restaurant for breakfast is on the lower level. Not much of a...More

Thank travelG5
Response from BalmoralEdinburgh, General Manager at The Balmoral HotelResponded 4 days ago

Dear travelG5 Thank you for your post. I was delighted to learn that you appreciated the room and the fabulous views we have over the city, however I was very sorry to learn that you found the staff to be unfriendly. Our warm hospitality is...More

Reviewed 6 days ago

Everything was very upscale, from check-in to departure. The room was spotless and everything was wonderful. Easy walking to different pubs and tourist spots. The staff was excellent and we were made to feel like royalty.More

1  Thank FD647
Response from BalmoralEdinburgh, General Manager at The Balmoral HotelResponded 5 days ago

Dear FD647, Thank you for your review of the Balmoral. I am delighted to hear you were made to feel like royalty on your recent trip - which is the way to should be, and glad you found our location the perfect hub from which...More

Reviewed 1 week ago via mobile

Stayed here with work as hosting a reception in the Walter Scott suite. Arrived late, concierge helped us unload the van. All staff from porters upwards were extremely helpful. Great attitude. All staff are immaculate in their uniforms and well briefed. I was lucky enough...More

1  Thank pendafad
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 261 - USD 1,001 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#8 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 261 - USD 1,001 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#8 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1311)
Room & Suite (708)
Dining (238)
Pool & Beach (44)
Amenities (53)
Family and Play Areas (3)
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Questions & Answers
Ask a question
Deborah P
14 April 2018|
Answer
Response from Nick L | Reviewed this property |
Yes, their concierge is extremely friendly and helpful ... not sure about the lounge but I am pretty sure they do have. They do have a lounge at the reception, and always busy.. I do recommend for a drink there:)
1
Vote
Deborah P
8 April 2018|
AnswerShow all 4 answers
Response from keswickian | Reviewed this property |
No idea what a concierge lounge is. You can leave your luggage there temporarily, ask advice, get bookings for places. There is a small lobby. Sorry, best I can do
1
Vote
Ellen R
14 February 2018|
Answer
Response from BalmoralEdinburgh | Property representative |
Dear Ellen R Some of our rooms (mostly Deluxe rooms and Junior Suites) have a sofa bed, which is the option that we suggest for an adult. The supplement for the sofa bed is £35 per night. We very much hope we will have... More
0
Votes
Room Tips
"Request a room overlooking the castle, but make sure that it is one of the larger ones."
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"Get the room with the Edinburgh Castle view. you will not be disappointed."
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"ask for a king beds they are amazing. If you have kids you can have 2 singles pushed together and ask for..."
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"Castle view rooms are wonderful!"
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