InterContinental Edinburgh The George
2,360 reviews
#57 of 161 Hotels in Edinburgh
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19-21 George Street, Edinburgh EH2 2PB Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 285
Free cancellation until 02/09/21
Reserve now, pay at stay
USD 285
Free cancellation until 02/09/21
Reserve now, pay at stay
USD 242
PricelineUSD 285
Booking.comUSD 285
eDreamsUSD 285
View all 14 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
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360
Panoramas (16) Room & Suite (407)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Edinburgh The George
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#57 of 161 hotels in Edinburgh
Location
Cleanliness
Service
Value
Travellers' Choice
InterContinental Edinburgh The George is a collection of five, fine Georgian townhouses that were originally built in the 18th century but the property has been a grand hotel, fondly known in the city as “The George”, since 1881. Located in the heart of the New Town of Edinburgh this elegant hotel is minutes away from the Edinburgh’s top attractions, an array of great restaurants, bars and shopping boutiques. The sensitive, multi-million-pound restoration and refurbishment combines luxurious natural materials such as oak, marble and leather with a palette of colours inspired by the great 19th-century Scottish landscape painters. A nod to Edinburgh’s rich literary heritage, The Printing Press Bar & Kitchen was once home to acclaimed novelist Susan Ferrier (an equal of Jane Austen, according to Sir Walter Scott), whilst Burr & Co. is a lovely coffee shop with a devoted local following. The hotel also boasts the magnificent King’s Hall – a firm favourite for weddings and celebration – as well as seven additional meeting and event rooms and a newly equipped gym.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Czech and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
244Restaurantswithin 0.5 km
116Attractionswithin 0.5 km
2,360Reviews85Q+A100Room tips
Reviews
Traveller rating
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- 89
- 61
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Popular mentions
Booked Intercontinental The George Hotel Edinburgh for weekend 6 - 8th November for my birthday. This booking was made a few weeks in advance & an upgraded room selected via the hotel reservations desk. Today Thursday Nov.5th I go online to check on restaurant facilities, to discover a notice telling me the hotel has now CLOSED till Dec 2nd - co-incidentally in line with English lockdown. I received no communication at this point advising me my booking was cancelled and had to call & contact the hotel myself - staff were unapologetic & minimally helpful,I was told my booking was cancelled without apology, no explanation given for hotel closure,and no explanation why 24hrs before my reservation was about to commence I had not been contacted. We are all aware in Covid times that things can quickly change - but this was appalling service and abysmal lack of communication & customer care. We will not be booking at this hotel again - expected much better from the brand. Kathleen McElroy.…
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Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Andreas Maszczyk, Owner at InterContinental Edinburgh The George
Responded 5 Nov 2020
Dear Kathleen McElroy, Thank you for taking the time to give us your feedback and I can only apologise that you heard of our closure online. The team are working hard to notify our guests and it seems there was an overlap in you viewing the announcement on our website and the team contacting you. The current trading environment resulted in the decision to close the hotel give the national and local restrictions in place preventing people from travelling to us and this decision was taken at short notice. I understand that seeing the news prior to contact from our team will have been unsettling for you, particularly given that you were coming to celebrate your special occasion. I do hope that you would reconsider coming back to stay with us so that we may demonstrate the level of service you should expect. Please be assured that we take your feedback very seriously and have highlighted this to the team here. If you would like to discuss further, please don’t hesitate to reach out to me at stephanie.sorum@ihg.com. Warm Regards, Stephanie Sorum Front Office Lead
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We booked this a mixture of business and pleasure. We were extremely impressed with the hotel's COVID-19 and IHG clean procedures. We felt very safe and at ease with the steps that they had taken. Next, on to the welcome, fantastic, we barely got through the door before we were warmly welcomed by Nathan. The suite exceeded our expectations, - a George Street view with a multiple aspect vista - So welcomed in the current climate. We had dinner on both nights, and I have to say it was some of the best quality food I have tasted. Breakfast was served until a very leisurely time of 11 am, but what quality, we sampled both the traditional Scottish and the Vegetarian version too. James excelled in his attention to detail. Room service was available for all drinks and Natasha, who looked after us in the restaurant, was so efficient and friendly too. Overall, this must be one of the best stays in recent memory. We can’t wait to book again and were so pleased the hotel has re-opened. The front of house staff were brilliant, no question too small for them to answer or attend to. The late checkout was very welcomed too, and Steph made it seamless. Such great staff and a credit to The George…
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Date of stay: November 2020Trip type: Travelled on business
Location
Service
Sleep Quality
2 Helpful votes1 Save
Helpful
Response from Stephanie Sorum, Guest Services / Front Office at InterContinental Edinburgh The George
Responded 16 Nov 2020
Dear G7291BEpeterm, Thank you for your recent stay at InterContinental Edinburgh The George and for taking time to review your experience with us. I am delighted that you were impressed with our hotels COVID-19 and IHG Way of Clean procedures. IHG Way of Clean is something that we have worked hard on to get the right balance of safety & cleanliness whilst maintaining our high level of guest interactions. It is great to hear that Nathan set the expectation on arrival with his warm welcome. I look forward to sharing your feedback with him. As with James and Natasha on their attention to detail in breakfast and during dinner service. I am delighted that you enjoyed your meals throughout your stay and had the opportunity to experience both our traditional Scottish and vegetarian options. We can't wait to welcome you back on your next stay in the city so we can help create more lasting memories. Warm Regards, Stephanie Sorum, Front Office Lead
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We returned to the hotel for two nights to celebrate our first Anniversay, we married at the hotel and always planned to go back so didn't want to cancel because of the Covid situation. All the staff were great, there's limited people working and their all doing jobs other than their own, e.g the concierge was also managing reception however they all managed extremely well and were so nice and accommodating. We were provided with an upgrade and a bottle of fizz to celebrate our anniversary. The hotel is currently offering a club lounge deal which includes breakfast, evening canapés and drinks, the drinks were served in our room and the staff were more than happy to run up and down the stairs for us to top us up. The food was fantastic as always and it was a fabulous stay. I really hope things pick up soon and this hotel returns back to its bustling self. Thank you to Nathan, Steph and Natasha for looking after us during our stay.…
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Date of stay: November 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from Stephanie Sorum, Guest Services / Front Office at InterContinental Edinburgh The George
Responded 16 Nov 2020
Dear NicolaJLM10, Thank you for celebrating your first anniversary with us. We are delighted that you came back to celebrate such a special occasion in the location of your happy day one year ago. Thank you for recognizing the hard work that our team are doing. Despite current restrictions and guidelines in place our team are complying with IHG Way of Clean to ensure that we have safety and cleanliness measures in place without compromising on the levels of guest service that our guests value. I look forward to sharing your feedback with the team who will be excited about your feedback and personal mentions to Nathan, Natasha and myself. Thank you for such warm feedback. I am delighted that you enjoyed our club intercontinental canape offering and still managed to take advantage of the drinks, despite being served in the comfort of your room due to the current local restrictions in place. Thank you once again for celebrating with us and for taking the time to share such warm feedback. I do hope that we get to welcome you back before your second anniversary. Warm Regards, Stephanie Sorum, Front Office Lead
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We recently stayed at this wonderful hotel, just when it reopened, and from the moment we arrived until we left we were looked after so well by all the amazing staff. These are difficult times but the hotel has taken every measure to make sure you will be safe, and you can still enjoy a fantastic stay. We also very much enjoyed some great food in the hotel and can’t thank the staff enough as they have adapted well to the current situation. We had access to the club intercontinental which provides breakfast, all day refreshments, evening drinks and canapés (limited time). I believe all guests get access to this at the moment. I’m sure the hotel will keep adapting to enable the best experience possible. The hotel is so well situated for the many shops and attractions. We would certainly recommend staying here and we hope to return again shortly.…
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Date of stay: October 2020
Location
Sleep Quality
2 Helpful votes
Helpful
Response from Andreas Maszczyk, Owner at InterContinental Edinburgh The George
Responded 17 Oct 2020
Dear Mr craigf428, Thank you for your recent stay with us here at InterContinental Edinburgh The George and for taking the time to review. I am delighted to hear that you felt looked after by the team and I look forward to sharing your feedback with them. Club InterContinental is part of our new guest offering for valued guests like yourself. It is great to hear your positive feedback about the food and drinks provided as part of the offering. Thank you once again for your kind works and we look forward to welcoming you back with us on your next trip to the city. Warm Regards, Stephanie Sorum, Front Office Lead
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I arranged a trip back to Scotland to visit family and to experience a real Burns Night and wanted to stay at the George as I really enjoy staying there previously and was delighted to see it was back in the IHG portfolio. The hotel was lovely, well furnished, fantastic food, attentive staff and a great location for exploring Edinburgh city centre however.... From start to finish, my experience of their attempts to help me book into a Burns Night event was a catalogue of missed opportunities and failures to do what they promised. Weeks out, I wanted them to suggest a location for the Burns Night event but they offered to book me into their own hotel event and would call back to confirm. No call back. Called back multiple times to check that I was booked in. No call backs. Eventually told event was cancelled when I checked into hotel. I asked them to suggest an alternative location for a Burns Night (not just for a meal) - they confirmed a booking for Howies. On the night I called Howies to confirm and was told it was only for a Burns meal - not the whole night event, I was already dressed in my full highland kit and it was too late to book anywhere else. Whole night was a fiasco as I had no option but to just stay in and watch TV. After I calmed down I called the hotel to complained and was told by the manager that I would get a letter confirming a free meal on my next visit (not a great offer of compensation but better than nothing). Weeks later - no letter. Called again to chase - told I would get a letter. Weeks later - no letter. Used the IHG website to leave feedback. No reply almost 2 months latter. Ive been a member of the IHG reward club for over 20 years and at the time of the visit was an IHG Ambassador but my experiences of The George has totally soured my belief in IHG.…
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Date of stay: January 2020
Value
Location
Service
4 Helpful votes
Helpful
Response from IHGService, General Manager at InterContinental Edinburgh The George
Responded 15 Jun 2020
Good Day Movieman_UK! Thank you for giving us the chance to be part of your trip to Edinburgh. We appreciate your candid comments. We pledge to give our guests a hassle-free experience, and I'm concerned that you have a different impression on us. I'm very sorry that our staff service fell short of your standards. We're all about meeting the expectations of our guests. I'm concerned that you're still waiting for the letter confirming your free meal on your next visit. Please trust that I imparted your comments to our concierge and management teams. You can ensure that your feedback will serve as our inspiration to continue aiming for excellent results. I hope that you can check my private message. I'm still hoping that you'd allow us to have a second bite of the apple and give you the wonders of Intercontinental Life. Stay safe, Leni C. Case Manager IHGService
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PRICE RANGE
USD 177 - USD 369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
george hotel edinburgh
FORMERLY KNOWN AS
The Principal Edinburgh George Street
LOCATION
United KingdomScotlandEdinburghNew Town
NUMBER OF ROOMS
240
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Claim Your Listing Frequently Asked Questions about InterContinental Edinburgh The George
Which popular attractions are close to InterContinental Edinburgh The George?
Nearby attractions include Exit Plan Edinburgh (0.2 km), Edinburgh Chihuahua Cafe (0.3 km), and Scottish National Portrait Gallery (0.3 km).
What are some of the property amenities at InterContinental Edinburgh The George?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Edinburgh The George?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at InterContinental Edinburgh The George?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to InterContinental Edinburgh The George?
Conveniently located restaurants include Makars Gourmet Mash Bar, The Table, and Number One at The Balmoral.
Are there opportunities to exercise at InterContinental Edinburgh The George?
Yes, guests have access to a fitness centre during their stay.
Is InterContinental Edinburgh The George located near the city centre?
Yes, it is 0.3 km away from the centre of Edinburgh.
Are any cleaning services offered at InterContinental Edinburgh The George?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Edinburgh The George offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Edinburgh The George?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Czech.
Are there any historical sites close to InterContinental Edinburgh The George?
Many travellers enjoy visiting Palace of Holyroodhouse (1.5 km), The Real Mary King's Close (0.6 km), and Gilmerton Cove (6.6 km).