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Mercure Edinburgh City - Princes Street Hotel

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2,178 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Edinburgh City - Princes Street Hotel
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Showing 1,850: English reviews
Reviewed 3 June 2016 via mobile

A calm town less polluted, less populated, less noisy and best of Scotland. Good food in restaurants. Drinks good. A place not to be missed and to be earmarked on a trip to Scotland. Courtesy the best. Transport princess Street is the centre

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Helpful?
Thank dinesh r
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for your comments. We really appreciate you taking the time to write about your experience. We certainly hope to look forward to welcoming you on your next visit to Edinburgh. Kind regards, James Fraser General Manager

Suffolk, United Kingdom
Reviewed 3 June 2016

We dont do reviews very often but so many aspects are so good about our trip here we decided to mention them. Hotel great location, looking out at the castle and central Edinburgh. Room very clean, bed exceptional.toilettress great. Food amazing price again looking out over castle and Edinburgh, steaks wonderful, could not fault food or service and friendly reception....

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Thank hel263
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you sincerely for this wonderful five star review of your recent stay with us. I am delighted that you enjoyed your time with us we look forward to welcoming you back when you are next in Edinburgh. Kind regards, James Fraser General Manager

Edinburgh, United Kingdom
Reviewed 3 June 2016 via mobile

Popped in with my mum for a drink after a bit shopping. Prices competitive with every where else in town. Great views out over princess street. Drinks nice and got a table at the window. Will Def be back wasn't too busy or loud

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Thank Stephanie931
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed your afternoon visit. We do hope to see you again. Kind regards, James Fraser General Manager

hertfordshire
Reviewed 2 June 2016

Upgraded to room on 7th floor at the front of the building - amazing view from room across city and up to castle. good breakfast provided by pleasant staff. reception staff helpful, especially Ross who helped with upgrade. evening meal taken on one evening - fair but not brilliant, just convenient after a long days' site-seeing. overall - an excellent...

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Thank bridlemere
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed stay with us. We do hope to see you again on your next visit to Edinburgh. Kind regards, James Fraser General Manager

Sheffield, United Kingdom
Reviewed 2 June 2016

Review collected in partnership with 7Ideas.com
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Thank jazzy978
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Newcastle upon Tyne, United Kingdom
Reviewed 2 June 2016

Review collected in partnership with 7Ideas.com
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Thank Lynette C
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Reviewed 2 June 2016 via mobile

Stunning views of the castle and princes st gardens and very convenient location. The hotel staff was also very friendly and helpful. The room was nice and comfortable. Just one negative though, the breakfast could have done with more options for vegetarians or non vegetarians who don't eat pork.

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Thank Zainab C
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Kind Regards, James Fraser General Manager

Reviewed 1 June 2016

Everything other trippers had advised of regarding the smoking smell of the ground floor entry was true. What a disgusting entrance, no ramps to ease the burden of heavy bags. Once up at reception, things were better. The staff are helpful and pleasant. The rooms are small and poorly ventilated. The hydronic heating runs constantly in the bathroom which is...

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1Thank Wendy S
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Brisbane, Australia
Reviewed 1 June 2016 via mobile

Stayed a dozen times, great location, rooms hit and miss, avoid floor 2 smells like old people's home...insist on high floor and castle view..no air con, can get stuffy and windows barely open...bathrooms dated and dank. Nice view from restaurant but service and food average. Better hotels around for the price even at 3* grade... steps up to lifts on...

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Thank Ray G
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager

Dalry, United Kingdom
Reviewed 30 May 2016

This has to be one of the best hotels we have stayed at. Reception staff were brilliant, room with castle view was stunning and great for people watching, dinner was excellent and the buffet breakfast was a treat, each with the friendliest staff ever. It is so well situated for the tourist and there is so much to see and...

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Thank Christine644369
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you so much for your review! It is great to read that you really enjoyed your stay with us here at the Mercure Edinburgh City Princes Street Hotel! I will certainly pass on your comments to the team to let them know what a great job they are doing! We do hope to see you again on...

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Staying in Princes Street and Gardens

Neighbourhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more   less 

Additional Information about Mercure Edinburgh City - Princes Street Hotel

Address: 53 Princes Street, Edinburgh EH2 2DG, Scotland
Region: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Price Range: $171 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Edinburgh City - Princes Street Hotel 3*
Number of rooms: 158
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Also Known As:
Ramada Hotel Edinburgh
Ramada Hotel Mount Royal
Ramada Edinburgh
Edinburgh Ramada
Mercure Edinburgh City - Princes Street Hotel Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Edinburgh City - Princes Street Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a castle view.”
48kays, 27 Apr 2017 | Read review
“We didn't request a castle view, and I don't know if there are other rooms but the view was brilliant”
895vivienneb, 26 Apr 2017 | Read review
“View of Princes Street”
chrissie21Yorkshire, 24 Apr 2017 | Read review
“rooms with are view, on Princess street, are noisy”
  • view from 6th floor room, similar to view from breakfast room
almendruco, 22 Apr 2017 | Read review
“Rooms to the South (left) will overlook Princes Street, rooms to the\north (right) overlook the back of buldings.”
rphood2004, 14 Apr 2017 | Read review
5 of 5