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Mercure Edinburgh City - Princes Street Hotel

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Traveller (815)
Room & Suite (364)
Dining (31)
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Overview
  • Excellent19%
  • Very good39%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“princes street”(402 reviews)
“scott monument”(84 reviews)
“privilege room”(25 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,575)
There are newer reviews for Mercure Edinburgh City - Princes Street Hotel
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556
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149
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All reviewsprinces streetscott monumentprivilege roomcastle viewwaverley stationchristmas marketexcellent locationbit datedsuperior roomcentral locationfew minutes walkshort breaklovely roomroyal milehaggisjennersbuses
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371 - 375 of 2,172 reviews
Reviewed 14 March 2017 via mobile

Hotel is close to train station and right beside shops etc. I had a castle view room, view was lovely however that's where the compliments end. Hotel is tired and somewhat dated, room was very dusty, bedside shelf was particularly bad. Bathroom needs revamped along...More

1  Thank And2904
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 16 March 2017

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I...More

Reviewed 14 March 2017 via mobile

This hotel is ideally located for a city break, walking distance of all the sites and public transport links. Food is lovely and the bar is bright and spacious with great views of the castle. Rooms are s little small that's why I didn't give...More

Thank Sharon f
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 16 March 2017

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed our fantastic location. We do hope to see you again on your next visit to Edinburgh. Kind regards, James Fraser General Manager

Reviewed 14 March 2017 via mobile

Let's get this out the way now. This place is tired in every measure of a hotel so use that as your starting point. It's basic, clean and convenient - a pleasure though, it is not. Right, now that's done we can add a little...More

Thank Arudur
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 16 March 2017

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 13 March 2017 via mobile

We had an overall lovely stay but there where a few things in the room and with our food that weren't as good and felt could be improved upon. This was a gift for our wedding anniversary from my mum so we were keen to...More

Thank kittykat75
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 16 March 2017

Dear Guest, Thank you for taking the time to tell us about your stay. I was extremely disappointed to read about the issues you had during your stay. Please allow me to express my sincerest apologies and I will share your comments with our team...More

Reviewed 13 March 2017

Good location on princes st is where it ends. Stayed for 2 nights, rooms were small, hot and needed refurbushment especially the bathrooms felt very 70's. Parking arrangements at Waverley were a nightmare as the card they authorised for discount didn't work twice and had...More

Thank CHRIS H
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 16 March 2017

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that you had issues with your room and parking. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 145 - USD 372 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 145 - USD 372 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (815)
Room & Suite (364)
Dining (31)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Questions & Answers
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Deasy D
10 April 2018|
AnswerShow all 4 answers
Response from Kevon R | Reviewed this property |
hi i am scottish we have had a week of summer already so that will be about it i found it warm not hot my missus was still cold air conditioning aint really a scottish thing its either heating or open a window. It aint... More
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Rosalind O
28 September 2017|
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Response from jes40 | Reviewed this property |
No they are all the same size according to the reception. Which means no baths anywhere I assume!!
1
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Sandra P
28 June 2017|
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Response from tweenah | Reviewed this property |
I believe 7am to 10am.
1
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Room Tips
"Castle view rooms are amazing"
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"Pay the extra premium for a castle view room as at least the view will distract you from looking at the room..."
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"rooms overlooking the Edinburgh castle are the best"
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"get the city view room"
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