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Mercure Edinburgh City - Princes Street Hotel

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Traveller (815)
Room & Suite (364)
Dining (31)
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Overview
  • Excellent19%
  • Very good39%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“princes street”(402 reviews)
“scott monument”(84 reviews)
“privilege room”(25 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (2,572)
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All reviewsprinces streetscott monumentprivilege roomcastle viewwaverley stationchristmas marketexcellent locationbit datedsuperior roomcentral locationfew minutes walkshort breaklovely roomroyal milehaggisjennersbuses
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21 - 25 of 2,171 reviews
Reviewed 15 April 2018 via mobile

Staff really friendly, breakfast ok but rooms awful. Paper thin walls, lots of doors banging. Emailed ahead asking for a quiet room would have hated to have got a noisey room. After a long journey tried to go for a nap when we arrived no...More

1  Thank Michael W
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 5 weeks ago

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I...More

Reviewed 12 April 2018

The location of the hotel is fantastic, right on Princes Street and a short walk from Waverley station and a great number of the main tourist attractions. Upon entering the hotel the decoration is a little dated but attractive enough and the reception staff are...More

Thank Rossco1987
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 5 weeks ago

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager

Reviewed 11 April 2018

Although I been to Mercure in other countries and enjoyed my stay but in Edinburgh I was given very small room near the emergency exit, it was very noisy out there till mid night, old furniture's, toilets seems very old and small they even do...More

1  Thank qasemahm
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 11 April 2018

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I...More

Reviewed 10 April 2018

We found the Mercure to be a good value city hotel, a little dated in places but nothing that detracted from our weekend break. We had a lovely room (upgraded to "prestige") overlooking Prince's Street which we did find a little noisy at night (the...More

Thank StevePu
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 11 April 2018

Dear Guest, Thank you so much for your review! It is great to read that you really enjoyed your stay with us here at the Mercure Edinburgh City Princes Street Hotel! I will certainly pass on your comments to the team to let them know...More

Reviewed 9 April 2018

The view from our room was excellent, despite being right on princess street there was almost no outside noise which was great. Had booked a twin room for a very reasonable price given the location. The room itself was very small, maneuvering around the room...More

Thank Mansionman1
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 10 April 2018

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed our fantastic location. We do hope to see you again on your next visit to Edinburgh. Kind regards, James Fraser General Manager

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 135 - USD 372 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 135 - USD 372 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (815)
Room & Suite (364)
Dining (31)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Questions & Answers
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Deasy D
10 April 2018|
AnswerShow all 4 answers
Response from Kevon R | Reviewed this property |
hi i am scottish we have had a week of summer already so that will be about it i found it warm not hot my missus was still cold air conditioning aint really a scottish thing its either heating or open a window. It aint... More
1
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Rosalind O
28 September 2017|
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Response from jes40 | Reviewed this property |
No they are all the same size according to the reception. Which means no baths anywhere I assume!!
1
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Sandra P
28 June 2017|
AnswerShow all 2 answers
Response from tweenah | Reviewed this property |
I believe 7am to 10am.
1
Vote
Room Tips
"Castle view rooms are amazing"
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"Pay the extra premium for a castle view room as at least the view will distract you from looking at the room..."
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"rooms overlooking the Edinburgh castle are the best"
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"get the city view room"
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