I can't speak highly enough about this hotel, the staff were exceptional. We visited during the Covid 2nd wave - so some adjustments were required (breakfast in a bag) but the staff were very accommodating We ate twice in the hotel. The breakfast was excellent and the Nor Loft is a lovely venue. We were there as my son was getting married in Edinburgh - they had a separate suite in the hotel: which was very nice!
Myself and my partner stayed here for 4 nights and what can we say, we loved it here. First of all it’s perfectly located opposite Waverley train station so easy walking distance to all the main attractions. We had a cosy room and before we arrived I was a bit worried it was going to be a bit small but I was wrong, for a cosy room it was more spacious than expected. The area as you walk in had the sink with drawers and shelves and the wardrobe with a door off in one direction for your shower and toilet and then the other way the shutter doors to your bed with more drawers, dresser, chair and a nice size TV. Mini bar was complimentary, we enjoyed the crisps and biscuits which were regularly restocked but you also had drinks in the fridge which we only had a water and the G&T on the last night. We only had tea in the room so can’t comment on the coffee facilities. Dyson hairdryer and GHD straighteners are a great touch. I always take mine with me as a regular hotel hairdryer isn’t sufficient for my long thick hair, so I appreciate this from a hotel :) The slide wooden-door over the window in the room is great and really cuts out the light. Fab little slippers and dressing gowns also included. Great sized toiletries, bigger than the regular toiletries you would normally get, including shampoo and conditioner, so there was no need to take with us. We had the breakfast rate so had breakfast every morning. Breakfast was in Nor Loft which is the champagne bar so perfect location to see out over some of the Edinburgh sights,including Princes Street. You have numerous items to help yourself to, including tea, coffee, juices, cereal, toast, fruit, etc and then 5 or so items you can request to be cooked for you. I would question if it’s actually worth £18, however the staff are so lovely and welcoming and the views made it. On the menu it does have champagne and it’s under the help yourself section but I could not find it :) although I didn’t need it as I did indulge in a few glasses in the bar in the evenings, plus we got a complimentary glass each when we checked in. Overall we loved our stay here. Loved being greeted by a member of the team on the ground floor each time we returned to the hotel, to the reception staff on floor 7 and the team in Nor Loft. We hope to return one day...…
This new hotel is well situated. The rooms are modern and well appointed. The food was delicious too. What comes over most is the pride the staff take in their work. They are attentive without being obsequious. They are happy to explain the design concepts which are a feature of this beautiful hotel. Nothing was too much trouble and the atmosphere was friendly. My daughter and I had a lovely stay and are planning to return.
We took advantage of an offer (while restricted to stay in Tier 3 during the current lock down) to stay in this Hotel where we previously had coffee and evening drinks. It was perfect, it was pouring with rain and the city centre was empty but we arrived to be met by the most welcoming Receptionist in the nicest of settings. We had Roomy Bath Room and it was perfect, huge, lovey room, great decor, just a little cold on arrival possibly as the hotel had been closed for some days but it soon warmed up. We had Nor' Loft almost to ourselves for dinner, our choice of seat and it was really magical! Dinner lovely and Breakfast perfect again, serving staff lovely and lovely setting. I love the location of this hotel, having walked past the space which was empty for years it's great such a terrific establishment is on this site. Great, highly recommend to locals to book in!…
Everything about this hotel was just amazing. From the location, to the staff, to the food and the room. We stayed in the Alba suite, which was immaculate and had a beautiful view of the city. The food was fresh and very tasty. All of the staff were very friendly and welcoming and special thanks to Laurence and Zivile for taking care of us during our stay. Couldn’t recommend this hotel more, we will definitely be back.
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