Fantastic location with all attractions within walking distance.Felt very secure with the hygiene practices implemented by the staff whom are all very professional and friendly,just disappointed with the family room as it was cumbersome to navigate and the noise emanating from the adjoining/next door room which resulted in a couple of poor nights sleep.The breakfast choice was very good but the dinner menu could be revised to offer more options,but the service was unquestionable
Overall pleased with our stay. A nice clean room with nice amenities. What is lost on details is made up massively by the friendly staff that go above and beyond. A few niggles, the breakfast was nice but I don’t think was fresh - more re-heated. Staff however amazing and made our stay really enjoyable. Nothing was too much.
We originally booked Apex Grassmarket but were emailed to say we had been changed to Apex Waterloo(assuming due to COVID re-opening issues etc). The lady we spoke to on the phone to confirm the changes was so lovely and advised she would fix up a nice room for us. When we arrived we were told that we were upgraded to a superior room. The reception staff were very friendly upon arrival. First of all the room on the 10th floor was stunning, absolutely perfect, especially the huge comfy bed and big bath tub. I have no negatives to say about our stay. Unfortunately we didn’t get time to go in the pool facilities but it looked amazing. Thank you for such a wonderful room.
Very good hotel in a convenient location. We only paid for a standard room but that was more than sufficient and we were very happy with it. The reception were welcoming and friendly and the breakfast was good.
Great hotel stay, the staff made my partners birthday very special. We will definitely be staying again when we are next in Edinburgh. Breakfast was nice and rooms are clean and beds are comfortable. Very short walk to the old town and Grassmarket. Lovely hotel and staff.
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