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Buccleuch Arms Hotel

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1 room 2 adults 0 children
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Buccleuch Arms Hotel
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176 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Biggar, United Kingdom
Reviewed yesterday NEWvia mobile

Two adults and two children. Lots of local interest in the form of news articles on the walls and under glass on the tables. Service very slow. An hour from arrival to food appearing. Appeared to be short staffed. We all ate from the build-a-burger menu which was both tasty, well presented and good value. More timely service would merit...

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Helpful?
Thank Michael M
Manchester, United Kingdom
Reviewed 6 days ago NEW

Met up with our son at this establishment for something to eat one evening. The staff very pleasant the food very good, the acoustics were a bit uncomfortable with no soft furnishing to deaden the sound

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Thank ABC622014
Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

Stopped in here with my partner and in laws for a quick drink before heading somewhere else for dinner. Was subjected to staggering levels of rudeness and ignorance from the second we crossed the threshold. Whoever owns/runs this establishment should be ashamed that their staff feel it's acceptable to treat paying customers this way.

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2Thank krb7519
Buccleuch A, Owner at Buccleuch Arms Hotel, responded to this review

Dear krb7519, If I was allowed to draw a picture of a man standing in the corner having a primal scream and pulling out tufts of hair I would post it here. It would be hard to believe that any small country hotel does more than us in trying to ensure that we have the best customer relations possible. Even...

Norwich, United Kingdom
Reviewed 3 weeks ago

The last time we stayed in Moffat we ate in the Buccleuch and the food was excellent so it would have been silly not to try it again, and once again we were not disappointed, albeit a wee bit expensive the food is top quality, the staff are very pleasant and the toilets are immaculate

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Thank Rick B
east kilbride
Reviewed 3 weeks ago via mobile

Hotel is located right in the Main Street of Moffat Hotel has been recently refurbished with murals of the hotel in the late 19th century Everyone is given a warm welcome by all staff who are very helpful and friendly The food is fantastic and they don't have portion control here so watch the waist line portions are generous to...

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Thank mgtEastKilbride
Reviewed 4 weeks ago via mobile

Stayed here for a couple of nights while working in the area. First things first, if you are looking for a hotel with brand new fixtures and fittings, double glazing and took a week to build, then go find a premier inn. If you want something different with a bit of history and friendly staff, then here you go.

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Thank Sparky2501
Gwynedd, United Kingdom
Reviewed 21 February 2017

Staff pleasant. Room very tired . Needs modernising but overall adequate. Breakfast fine dining room a little stark without any atmosphere.. Probably would not stay again until the the rooms have been refurbished.

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Thank haganwales
Reviewed 7 February 2017 via mobile

Rabbit pie, gorgeous, loved it, you've got to try it!! The food was absolutely delicious and the service was great! Highly recommend. Something for everyone on the menu. Parking right outside toilets really clean.

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Thank Traceadh
Dumfries and Galloway, United Kingdom
Reviewed 20 January 2017

We visit here every couple of months as it 5 minutes from our house. We took mum for her birthday meal here 24th of December with family. A lively warm welcome from John and the staff and service was fantastic!

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Thank howarpa1
Lanark, United Kingdom
Reviewed 4 January 2017 via mobile

We originally just ordered soup but then decided to have the carvery. We should have stuck to the soup. Turkey was cold. Roast potatoes were so hard they were impossible to cut. Veg was overcooked. Service was slow. Awful experience won't be back.

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3Thank Karen B

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Beef Tub Comfort Grill
Beef Tub Comfort Grill
Cuisines: Scottish, Bar, Grill
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The charming Buccleuch Arms Hotel is simply passionate, full stop! It boasts a warm welcome with an award-winning restaurant catering to most dietary needs and a couple-friendly bar. No request is seen as a stretch. The hotel has 14 comfortable, en-suite bedrooms. Situated centrally in Moffat, it is an ideal base to explore the beautiful surrounding area with some magnificent walks and country side. As an added bonus the Buccluech is also a dog-friendly establishment. ... more   less 

Additional Information about Buccleuch Arms Hotel

Address: High Street, Moffat DG10 9ET, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Moffat
Price Range: $119 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Buccleuch Arms Hotel 3*
Number of rooms: 14
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Also Known As:
Buccleuch Arms Moffat
Buccleuch Arms Hotel Moffat, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Buccleuch Arms Hotel staff and other travellers.
2 questions
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Motherwell, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles rickb312, 5 Mar 2017 | Read review
“Check access many stairs. Overbath shower. Parking is in the square. Staff very willing to help. Restaurant excellent.”
 of 5 bubbles ruthw333, 25 Nov 2016 | Read review
“If you're into 80's styles you may like this hotel :)”
  • cracked tiles, dirty grout !!
  • old tired and grubby
  • Cracked basin
  • sums the place up
  • old and well used towel rail
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 of 5 bubbles IanCwinginit, 26 Oct 2016 | Read review
“Only stopped for a meal”
 of 5 bubbles 473SimonR473, 20 Sep 2016 | Read review
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