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BEST WESTERN Moffat House Hotel

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593 Reviews from our TripAdvisor Community

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Showing 589: English reviews
Newcastle
Reviewed 25 September 2016

We stayed as an extended family (5 adults and 2 small children) for one night on our way to the west coast of Scotland and I have to say I was delighted with the hotel. Yes, it's a bit tired but the rooms are very clean and comfortable. The location in the centre of Moffat offers the opportunity for an...

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Thank Chasyj
Warrington, United Kingdom
Reviewed 25 September 2016 via mobile

First time stayed here was pleasantly surprised with cleanliness and standard! Have stayed at other Best Western hotels in UK but have always been disappointed, however, not this time!! Staff really nice, lovely clean room, large comfy bed, nice decor. Well done Moffat House will stay again!!

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Thank sjbubble
Chester, United Kingdom
Reviewed 24 September 2016

just come back on 23sept we stayed in room6 nice large room all staff where very helpful top marks to them kyle toni lianna thebreakfast were excellent nice place to stay will be going back there is no lift but it is a very old lovely building no problem to us thanks again for an excellent

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Thank E P J
Toronto
Reviewed 23 September 2016

The hotel was on the main street of Moffat. It is a bit dated but so was everything in Moffat. The staff was friendly and helpful. Our room felt a bit damp, don't know if it was because of the rainy weather. It was a good thing that we were on the ground floor because there are no elevators. The...

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Thank EdL
Pembroke, United Kingdom
Reviewed 13 September 2016 via mobile

Originally booked this hotel as a superior room through Booking.com and had confirmation of this. Two days later the hotel rang to say there were no superior rooms available!!!! So would we accept a standard room. We had by this time arranged our itinerary so agreed to it. A big mistake! The room was dark, wallpaper peeling off, the bathroom...

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Thank Sheila R
PaulLawson, General Manager at BEST WESTERN Moffat House Hotel, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the...

London, United Kingdom
Reviewed 12 September 2016

Comfortable "country house" type hotel ideally situated for the half way point between London and the north of Scotland. A welcoming and friendly staff clearly concerned to provide good service to guests.

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Thank spencer16
PaulLawson, General Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you so much for your kind words. Hope to see you again soon :)

Glasgow
Reviewed 12 September 2016 via mobile

Booked a two night midweek break for my mum and dad on the 7th and 8th September. They stayed in the self catering cottage and loved everyminute of it. Beautiful location and building with lovely gardens, Food was marvellous, breakfasts were scrumptious and plentiful as my dad said and the service and care by the team and manager Paul was...

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Thank flymo73
PaulLawson, General Manager at BEST WESTERN Moffat House Hotel, responded to this review

Im so glad to hear your parents had an enjoyable stay with us, we hope to see them again soon :)

Wakefield, United Kingdom
Reviewed 12 September 2016 via mobile

Anytime we visit Moffat we always have lunch in the bar of this hotel. The food is excellent especially the steak and ale pie . The steak is in a very rich sauce, and the meat so tender and not a bit of fat. The only pastry is a large puff pastry lid which so very light We were in...

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Thank holiday116
Edinburgh, United Kingdom
Reviewed 6 September 2016

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Thank Johnnyboy496
Halkyn, United Kingdom
Reviewed 5 September 2016

We decided to break up a journey from north wales to St Andrews, Moffat was about half way. The town is lovely with some nice restaurants and shops set in lovely scenery. The hotel has some character, a bit tired in places but that just adds to the character! The staff are very good and friendly, the breakfast was very...

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Thank Jono0303

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
BEST WESTERN Moffat House Hotel
BEST WESTERN Moffat House Hotel
Cuisines: British, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Moffat House Hotel is an elegant mansion transformed into a stylish and comfortable retreat for family and friends, set ​in the charming Victorian spa town of Moffat. Built for The Earl of Hopetoun in the 1750s, it has been carefully maintained and modernised to retain all of it's elegance. Proprietors The Lawson family, along with their friendly staff, offer you a very warm welcome. Only 45 minutes from Glasgow, over 1 hour from Edinburgh and 15 minutes' drive from historic Gretna, The Moffat House Hotel is the ideal retreat to help you make the most of your time in the area. Set within private grounds, this stunning Victorian style hotel combines traditional elegance, comfort and a warm welcome. Keep connected from the comfort of your guest room with WiFi. Your room uniquely reflects the character of this traditional building without compromising on modern amenities. Check in to a Deluxe Four Poster guestroom and enjoy extra space, and beautiful views of the Scottish countryside. You can expect a heartfelt welcome, superb facilities. We have beautiful rooms equipped with everything you need for a relaxing break, so make our hotel your home and relax, have fun with or without the kids and enjoy very special grown-up time for yourselves. We are sure it will be a stay to remember. ... more   less 

Additional Information about BEST WESTERN Moffat House Hotel

Address: High Street, Moffat DG10 9HL, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Moffat
Price Range: $91 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Moffat House Hotel 3*
Number of rooms: 22
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Also Known As:
Best Western Moffat Hotel
Moffat Best Western
BEST WESTERN Moffat House Hotel Scotland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Moffat House Hotel staff and other travellers.
4 questions
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Sunderland
5 months ago
Lonescot
10 months ago

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Questions? Get answers from BEST WESTERN Moffat House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Think main house is best”
  • Bedroom 20
 of 5 bubbles spencerallen, 23 Oct 2016 | Read review
“No lift so consider asking for a lower floor if unable to climb stairs”
 of 5 bubbles Medaman121212, 19 Oct 2016 | Read review
“Try to get rooms on the garden side as there is some traffic noise at the front of the hotel”
 of 5 bubbles Chasyj, 25 Sep 2016 | Read review
“We had a family room at the front of the hotel on the second floor. Room for two adults and two children.”
 of 5 bubbles Jono0303, 5 Sep 2016 | Read review
“Don't go for the ground floor rooms if possible!”
 of 5 bubbles santalucia26, 27 Aug 2016 | Read review
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