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BEST WESTERN Moffat House Hotel

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BEST WESTERN Moffat House Hotel
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627 Reviews from our TripAdvisor Community

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Showing 623: English reviews
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Aylesbury, United Kingdom
Reviewed 3 days ago NEW

Having stayed at the Moffat House Hotel many times clearly it has become a favourite. The staff, especially Zoe, are friendly and helpful, the restaurant/bar is comfortable and the menu is quite extensive. Good value for money. Rooms vary in size but all have good amenities and are comfortable. I will definitely stay there again!

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Thank MalcolmBalto
Reviewed 5 days ago NEWvia mobile

We stayed for one night with 2 kids. The hotel is stunning and we were very happy with the level of customer service we received. We stayed in a large 1st floor room in the courtyard which was huge and spotlessly clean which is a credit to the cleaning staff. Tea/coffee/hot chocolate and kettle in the room. Enough hot water...

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Thank Scotsholly
South Lanarkshire, United Kingdom
Reviewed 1 week ago via mobile

Took advantage of their Golfers room for 4 people excellent value room clean comfortable beds and Good tea/Coffee facilities. Hotel in centre of town no need for car bars restaurants all within 10 minutes walk

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Thank Duncan S
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you for your review, Duncan S. We hope you'll keep us in mind if you're ever stopping in Moffat again. Kind Regards, Stacey

Inverness, United Kingdom
Reviewed 2 weeks ago via mobile

We booked our room online on the day of our stay whilst on the M6 and we're glad for the stopover in a very comfortable room. The hotel is a beautiful old building in the centre of Moffat, which is only about a mile from the motorway and a short walk from great river walks to exercise the dogs.

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Helpful?
Thank cjk59
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thanks for your review, cjk59. We're glad you like our hotel as much as we do! Moffat certainly is a beautiful little town with plenty of beautiful scenery to be enjoyed. We hope you'll keep us in mind if you're ever passing through again. Kind Regards, Stacey

London, United Kingdom
Reviewed 2 weeks ago

Very nice room, good service and great value. Would stay again. Might be worth checking if there's a wedding on as it seems well equipped for these and might be noisy on the day. But it was very quiet and peaceful when we visited

Review collected in partnership with Best Western
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Thank Fanning13
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thanks for your review Fanning13. Happy to hear you had a peaceful nights sleep and we'd love to welcome you back some day. Kind Regards, Stacey

northlanarkshire
Reviewed 2 weeks ago

Went for a weekend so relaxing felt as though I had been away for ages clean room. Nice friendly staff and lovely garden to sit in also nice restaurant to would return. .our friends had a family room and what a size it was. Really happy we picked this hotel

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Helpful?
Thank maureen50
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you for your review, maureen50. We're happy to hear you enjoyed you time with us and hope you'll keep us in mind if you find yourself in Moffat again. Kind Regards, Stacey

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

We were very lucky to arrive in the middle of strong winds and pouring rain to find that the only remaining room was "The Cottage", a large, warm but expensive option which we gladly accepted. There was plenty of room for our bikes and LOTS of desperately needed drying space! The bath (slightly lukewarm unfortunately - there must be a...

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Helpful?
Thank Tauny S
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you for your review, Tauny S! Glad we were able to accommodate you on such a wild and windy night. I hope the journey after was slightly more forgiving! Please keep us in mind if you're ever passing through again and enjoy your well earned free time. Kind Regards, Stacey

Lochgilphead, United Kingdom
Reviewed 3 weeks ago

Stayed here for the second time and really enjoyed it. Fantastic Scottish breakfast, one of the best I have ever had. Comfortable room and very pleasant staff. Situated in town centre, plenty of private parking and doggie friendly. Highly recommend.

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Thank Janice H
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you for the taking the time to leave us a review, Janice H. So glad you continue to enjoys your stays with us and hope you will visit again soon. Kind Regards, Stacey

Wigan, United Kingdom
Reviewed 3 weeks ago

Room was superb. They changed the room because my wife was on crutches and could not get to second floor No lift. They had no hesitation on changing our original room for a more expensive ground floor room at same price. Staff were friendly and accommodating. Dinner was excellent and a typical super Scottish breakfast

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Helpful?
Thank Bob554
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you for your review, Bob554. We are so glad we were able to help make you and your wife's stay a little easier. We appreciate that some guests may have difficulty without the use of a lift so I'm happy that the team were able to accommodate you quickly. We hope you'll come for a visit again soon if...

Glasgow, United Kingdom
Reviewed 4 weeks ago

Had lunch here. Food a bit disappointing, potato wedges and haggis croquettes overcooked. Lamb chops underdone and tough. Irksome was the fact that one of our party had to wait for his main course while the rest of us had to start ours least they got cold. All diners should get their main course served at the one time. Whole...

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Helpful?
Thank Phyllis B
Stacey M, Food & Beverage Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you for your review, Phyllis B. I'm sorry your experience with us did not meet your expectations, this certainly isn't the feedback we usually hear. Unfortunately, all I can do now is apologise, having spoken with the staff on duty, it seems your concerns were not raised at the time which makes it very difficult for us to do...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
BEST WESTERN Moffat House Hotel
BEST WESTERN Moffat House Hotel
Cuisines: British, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Moffat House Hotel is an elegant mansion transformed into a stylish and comfortable retreat for family and friends, set ​in the charming Victorian spa town of Moffat. Built for The Earl of Hopetoun in the 1750s, it has been carefully maintained and modernised to retain all of it's elegance. Proprietors The Lawson family, along with their friendly staff, offer you a very warm welcome. Only 45 minutes from Glasgow, over 1 hour from Edinburgh and 15 minutes' drive from historic Gretna, The Moffat House Hotel is the ideal retreat to help you make the most of your time in the area. Set within private grounds, this stunning Victorian style hotel combines traditional elegance, comfort and a warm welcome. Keep connected from the comfort of your guest room with WiFi. Your room uniquely reflects the character of this traditional building without compromising on modern amenities. Check in to a Deluxe Four Poster guestroom and enjoy extra space, and beautiful views of the Scottish countryside. You can expect a heartfelt welcome, superb facilities. We have beautiful rooms equipped with everything you need for a relaxing break, so make our hotel your home and relax, have fun with or without the kids and enjoy very special grown-up time for yourselves. We are sure it will be a stay to remember. ... more   less 

Additional Information about BEST WESTERN Moffat House Hotel

Address: High Street, Moffat DG10 9HL, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Moffat
Price Range: $95 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Moffat House Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Best Western Moffat Hotel
Moffat Best Western
BEST WESTERN Moffat House Hotel Scotland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Moffat House Hotel staff and other travellers.
4 questions
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Sunderland
10 months ago
Lonescot
over a year ago

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Questions? Get answers from BEST WESTERN Moffat House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms, including those in the courtyard are excellent - and with disabled access.”
MalcolmBalto, 21 Apr 2017 | Read review
“Family room spacious”
maureen50, 6 Apr 2017 | Read review
“Ask for a top floor room”
hijock, 20 Mar 2017 | Read review
“Ask for an upgrade the staff will do everything in their power to meet your needs”
Totalstardom, 1 Mar 2017 | Read review
“For better water pressure ask for a ground floor room”
Sedgy, 1 Feb 2017 | Read review
5 of 5