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Gretna Hall

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905 Reviews from our TripAdvisor Community

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Showing 902: English reviews
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Sunderland, United Kingdom
Reviewed 2 days ago NEW

Arrived at gretna hall hotel on April 19th on the eve of the wedding of Joel and Michelle the following day. Had a few drinks at the Hazeldene round the corner enjoying a game of pool n darts with grand daughter Leah. The wedding at gretna hall was a joy from the brilliant breakfast on the morning to bedtime. 3...

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1Thank kevan r
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Kevan for your review, I am absolutely delighted to see you enjoyed your first visit to our hotel! Please do pass on our best wishes to the newlyweds. I look forward to personally welcoming you back to Gretna Hall in the near future. Kindest Regards Duncan

Reviewed 4 days ago NEWvia mobile

Me and my wife were married at the famous blacksmiths in gretna green and we stayed at gretna hall for 2 days the staff were brilliant they made our wedding even more perfect they bent over backwards for us yes there was renovation work taking place but it didn't effect our stay at all the rooms were clean and the...

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2Thank joelbish
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Joel for your review, First and foremost, congratulations to you both on your recent wedding! It was a pleasure to have you both and Gretna Hall and I am absolutely delighted to see we were able to surpass your expectations. I hope to have an opportunity to personally welcome you back to our (new & improved!) hotel in...

SW Scotland
Reviewed 5 days ago NEWvia mobile

We stayed here, thankfully for only one night, after being recommended it by Smiths where we stay regularly (same group) receptionist when they were full. We were told it was being renovated but we would get an updated room. As we rate Smiths highly, we went along with this. Big mistake. So very disappointed with our stay. The whole hotel...

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Thank weekendersSWScotland
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your detailed review, I am disappointed to see you did not enjoy your first visit to Gretna Hall. As you point out in your review, we are hard at work implementing a wide range of exciting improvements throughout our hotel. Our hardworking team do their best to minimize disruption to our guests and, as you can see...

Leicester, United Kingdom
Reviewed 6 days ago NEW

Arriving by coach to find a very busy Hotel I was not best pleased to be kept waiting outside in a chill wind due to press of guests. Good thing it was only windy and not raining. However it was only a five minute wait. Room. A bit tired. Brown furniture but an adequate amount. Bed comfortable. T.V.. Telephone. Tea...

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Thank David S
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you David for your detailed review, I am pleased to see that you enjoyed recent visit to our hotel! There's certainly plenty of constructive criticism here, all which has been shared with our hardworking team and will doubtless prove invaluable as we continue to improve at Gretna Hall. I hope to have an opportunity to personally welcome you back...

Ainley Top, United Kingdom
Reviewed 1 week ago

We stayed one night. We had noted when we booked the website stated - some renovation work in progress and it did need it. But overall our room wasn't too bad, the breakfast was very good and there was plenty for all types of diet. The staff was very helpful without being over powering.

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Thank Helcar5945
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your review, I am pleased to see you enjoyed your first visit to Gretna Hall. As you point out in your review, we are currently hard at work improving our facilities. When completed, I have no doubt we will further surpass your expectations during your next visit to our hotel. Kindest Regards Duncan

Reviewed 2 weeks ago via mobile

Hotel was lovely with lovely gardens. Rooms were spacious and well equipped. Evening meal was great plenty to choose from and very tasty. Breakfast was buffet style with plenty to choose from. Had a great weekend

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Thank rosebud1962
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your review, I am delighted to see you enjoyed your recent stay with us at Gretna Hall! I hope to have an opportunity to personally welcome you back to our hotel in the near future. Kindest Regards Duncan

South Shields, England, United Kingdom
Reviewed 2 weeks ago

We could not get booked into here, where all our company were staying. We met them here, had coffees, a meal and a fabulous nights entertainment here! Toilets, bar area, toilets were all very clean and well stocked. Staff were all very helpful and efficient

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Thank Michelle N
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Michelle for your review, I am absolutely delighted to see you enjoyed your evening with us at Gretna Hall! Your kind comments (particularly those regarding our staff) are greatly appreciated. I hope to have an opportunity to personally welcome you back to Gretna Hall in the near future. Kindest Regards Duncan

guisborough
Reviewed 2 weeks ago

very nice stay will go back staff very good and welcoming. Hotel is being refurbished but our stay was not really affected by the work being done. Really good shopping outlet very close to the hotel. Great prices for all sorts of merchandise!!!

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Thank GuisboroughAgatha
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Agatha for your review, I am absolutely delighted to see you enjoyed your recent stay with us at Gretna Hall! As you point out in your review, being a short walk from the Gateway Outlet Village, we're almost as famous for shopping as we are for weddings! I look forward to welcoming you back to the new &...

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

We have just returned form a Harley bike weekend at the hotel, just wish to say that the hotel was so much better than some of the reviews. The rooms, although small, the beds were comfortable and the bed linen immaculate (white). The food both at dinner and breakfast was very good. The staff were friendly and efficient, especially with...

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Thank Sheila D
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Sheila for your review, I am absolutely delighted to see you enjoyed all aspects of your recent stay! It was a pleasure to have an opportunity to welcome your group to our hotel. I very much look forward to personally welcoming you back to Gretna Hall next year. Kindest Regards Duncan

Glasgow, United Kingdom
Reviewed 2 weeks ago

Stayed here last week with my partner and 2 year old. Hotel staff were lovely, very friendly and accomodating. The room was basic, ideal for the price, children under 5 stayed free if no extra bed was required however i wish i knew the rooms were small as there is no way my girl would fit in the bed with...

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Thank youngsk
Duncan-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your detailed review, I am delighted to see you enjoyed your recent stay with us at Gretna Hall! Your kind comments, particularly those regarding the customer service from our staff, are greatly appreciated and have been shared with our hardworking team. In the very rare instances of noise disturbance like those you describe above, our 24 hour...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Gretna Hall Hotel is an ideal setting for your leisure break thanks to its great location, charm and character. Originally built in 1710 as a manor house, our hotel, set in 10 acres of beautiful gardens offers all the character of a substantial historical building with all the facilities you would expect from a leading contemporary hotel. We cater for weddings, family celebrations, business meetings and overnight stays and a very warm welcome awaits you at Gretna Hall Hotel whatever your reason for visiting us. ... more   less 

Additional Information about Gretna Hall

Address: Gretna Green | Dumfriesshire, Gretna Green DG16 5DY, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Price Range: $99 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gretna Hall 3*
Number of rooms: 100
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Also Known As:
Gretna Hall Hotel Gretna Green
Gretna Hall Green
Gretna Hall Hotel Green
Gretna Hall Gretna Green, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Gretna Hall staff and other travellers.
7 questions
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South Shields, United Kingdom
over a year ago
over a year ago
Blairgowrie, United Kingdom
over a year ago
over a year ago

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Questions? Get answers from Gretna Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found room 149 to be reasonably far from the disco noise if there is one taking place.”
H3518WPdavids, 21 Apr 2017 | Read review
“Noticed the downstairs rooms have patio doors onto the grassed area, which looked great”
Q1059VCmichellen, 10 Apr 2017 | Read review
“keep away from rooms at the front train noise all through the night”
GuisboroughAgatha, 9 Apr 2017 | Read review
“Rooms at the front will avoid the traffic noise.”
Ratherbegolfing367, 13 Mar 2017 | Read review
“Ask for a room to the front of the hotel to avoid road noise.”
jemmie, 8 Mar 2017 | Read review
5 of 5